What's the difference?
You’re a city dweller on the hunt for a small hatch, but the usual suspects just don’t do it for you. Time for a trip down the urban road less travelled.
The Citroen C3 fits the bill in terms of scale, but brings something extra when it comes to personality. A fun-sized European with the ability to surprise and delight.
It comes at a price, though. So, is the promise of some extra excitement in your motoring life worth it? Read on to find out.
Another day, another China-backed EV brand launches in Australia. This one, though, should be at least be vaguely familiar, with Smart having previously operated in Australia about 15 years ago, back when it was a Mercedes-Benz sub-brand rocking the tiny and clever Smart ForTwo and ForFour.
Mercedes is still involved, though now as a 50/50 joint venture partner with Chinese giant Geely, though the new Smart family is not being delivered by either company, and are actually being distributed by Mercedes’ biggest global dealer group, LSH Auto.
All of which is a load of information you don’t really need. But you should know, as a result of all that, the brand is promising a fleet of semi-premium EVs designed in Germany and built in China, with the Smart #1 the first to touch down in Australia.
Oh, and they pronounce the “hashtag” part of the model name, but I just can’t see that strategy becoming part of the Australian lexicon.
Anyway, part-Chinese, part-German and all electric. So should the #1 be on your EV shopping list?
The Citroen C3’s plus column contains some big ticket items like a solid standard equipment list, design flair, generous interior space, an eager engine, good safety and a comfy suspension. However, the minus side of the ledger isn’t exactly empty, with entries like steep price, marginal perceived quality, poor cabin storage, sub-par refinement, okay economy, and high ownership costs.
But there’s no doubt this car delivers a different, adventurous take on the city-sized hatch, and for you, that alone may count for more than any of those things.
It’s easy to get lost in marketing hype, but — based on first impressions — the Smart #1 does what it says on the tin. This is a Chinese-built SUV that feels more premium than most, and one which is priced to tempt you from one of the German big three. The warranty isn’t good enough, though, and the multimedia screen can be infuriating, but it drives very nicely, especially on suburban roads.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
If Citroen is known for anything it’s daring, innovative design. From the idiosyncratic 2CV, via the sleek DS, to the ultra-cool SM, and angular BX, Citroen boasts a 100-plus year back-catalogue of stunning automotive breakthroughs.
And true to form, the C3 sits left-of-centre with a determined, almost angry expression defined by chrome borders extending from its signature ‘double chevron’ logo above the grille.
A mix of carefully radiused curves, soft organic shapes and whimsical decoration define the rest of this SUV-ish hatch. Rounded rectangles and squares (squircles?) are a recurring theme, forming part of a dent-resistant panel along the car’s flanks and embossed into the door cards inside.
Our white test example sported a (no-cost) contrast red roof colour, the same shade picking out details like the front fog light surrounds, exterior mirror caps and side scuff panels.
The interior is less bold with a multi-tone grey colour palette broken up by light green contrast stitching on the seats, as well as piano black finish on the centre console and satin chrome highlights around the air vents, instrument panel and door handles.
Plus, the squircle still makes its presence felt in everything from the directional air vents to the speaker grilles and sections of the dash.
Functionality and ergonomics are good with sensible touches like a physical knob for audio volume control (big tick) as well as easy-to-navigate controls for audio, phone and more on the steering wheel.
An unexpected highlight, and regular talking point with people in the car during my week with it, is what Citroen calls ‘Luggage-inspired’ front interior door handles.
Check out the interior photos. The straps look amazing, are easy to use, and remind me of the handle on my mum’s circa-1965 Olympia portable typewriter.
There is an impossibility pretty model in Smart’s new line-up, but the #1 ain’t it. While the #3 — which has also just launched — is a sleek-looking, coupe-style SUV, the #1 is a top-heavy small SUV that doesn’t shine from every angle.
Front-on, or from a front three-quarter angle, the #1 definitely works, with the brand setting out to remove unnecessary fussiness from the design, leaving smooth and rounded bodywork in its place.
There are no body creases or weird angles here, instead it’s a smooth, fluid-like design that flows from the front LED lights bar to the smooth shoulder lines to the matching light treatment at the rear.
But it’s at the rear where, for mine, the design begins to fall over. From that angle, the #1 looks skinny and top-heavy, especially when wearing the red hat of the Brabus model.
Still, eye of the beholder and all that.
Inside, though, the #1 kicks all sorts of goals, presenting as a properly premium-feeling EV space that’s swimming with technology and lovely cabin materials.
I particularly love the letterbox-style screen that replaces the traditional dashboard. It’s not distracting or overbearing like some twin-screen set-ups, but clearly shows you the key driving stuff you need when you’re on the road.
Side note, though, the massive central screen is super clear and lightning fast, but as usual you need to spend some (a lot) of time with it to figure out where all the functions are hiding, with most of the car’s key controls hidden within its labyrinth.
And side note two, the background graphics look like they were designed by a cordial-addled child, it is busy, cartoonish and out of keeping with the calm, grown-up nature of the #1’s cabin.
At a fraction under 4.0m long, just over 1.8m wide, and close to 1.5m tall, the C3 is a small hatch that, in terms of practicality, does well in some areas and could do better in others.
On the plus side, there’s plenty of space for the driver and front seat passenger, and rear room is surprisingly generous. Sitting behind the driver’s seat, set for my 183cm position, I had more than adequate head, leg and knee room.
Three full-size adults across the rear is a short-journey proposition only, but a trio of up to mid-teenage kids will be fine.
The space-efficiency carries over to the boot, with 300 litres of volume available (below the parcel shelf) with the 60/40 split-folding rear seat upright. But beyond that number, the space has been carefully sculpted to maximise usability.
We managed to fit our three-piece (36L, 95L, 124L) luggage set in there, with a small cheat of removing the divider, and could swap them out for the bulky CarsGuide pram, with room to spare. Fold the rear backrest down and available space increases to an impressive 922 litres.
The downside is storage and concessions to comfort elsewhere in the car. As in, a lack of them.
For a start, the dual cupholders in the front centre console confirm the French’s affection for Espresso. You’ll struggle to locate an average size take-away coffee cup in one of those dainty receptacles.
The front door bins are long but relatively narrow, and lack a designated spot to hold bottles upright, so I found myself laying drink bottles horizontally along them, which is awkward.
Plus, there’s no lidded storage box between the front seats, so no centre armrest, either. Rather an open tray behind the handbrake lever.
The glove box is modest, there’s a small open cubby below the central multimedia screen that isn’t big enough to hold a phone, there’s just one USB-A port for connectivity/power and a single 12V outlet.
No fold-down centre armrest in the rear, either. There are map pockets on the front seat backs, a single (again, small) cupholder at the end of the front centre console for back-seaters to share, and while rear door pockets are welcome, they’re petite.
Yes, the boot is commodious, but it lacks tie-down anchors to secure loose loads, and the flimsy carpet in there is prone to moving around.
On a more positive note, the spare is a 15-inch space-saver, which is streets ahead of the all-too common inflator/repair kit.
The Smart #1 measures just under 4.3m long, just over 1.8m in width and around 1.6m in height, and it rides on a 2.75m wheelbase. And the perk of the Smart’s EV powertrain, the brand says, is Mercedes-Benz E-Class levels of space in the back seat, despite the #1’s diminutive footprint.
It’s a big claim, and while I didn’t break out the tape measure I can say the backseat feels plenty generous, and because the rear pew slides forwards or backwards by 15cm, you can choose whether you want more legroom or more luggage space.
Speaking of which, pop the auto-opening boot (by hitting the ‘a’ in the ‘Smart’ lettering, which I couldn’t figure out without help) and you’ll find 323 litres of space with the back seat as far back as it goes, growing to 411 litres with it pushed all the way forward. There’s also a 15-litre frunk.
Smart says the #1 weighs 1800kg, adding it will tow 1600kg — but I’m sure you can imagine the impact a heavy load will have on your driving range.
The Citroen C3 is offered in a single Shine grade, and lines up against a slew of similarly city-sized hatches from China, Europe, Japan and South Korea. Think Kia Rio, Mazda2, MG3, Suzuki Swift, Toyota Yaris, and VW Polo.
But when it comes to its price - $32,267, before on-road costs - you’re looking at primo competitors only, like the Suzuki Swift Sport Turbo ($30,990), Toyota Yaris ZR Hybrid ($32,200), and VW Polo Style ($31,250).
And to tempt you away from those more mainstream options, Citroen loads up the C3 with a solid list of standard equipment.
Aside from the safety tech covered later in the review, this small hatch features keyless entry and start, cruise control, a 10-inch colour multimedia touchscreen (with voice recognition across multiple functions), climate control air, a leather-trimmed steering wheel, six-speaker audio (with digital radio as well as Bluetooth, Apple CarPlay and Android Auto connectivity), built-in sat nav, LED headlights and daytime running lights, rain-sensing wipers, and 16-inch alloy wheels.
Not too shabby, but bear in mind, as is often the case in this class, the trim is cloth, the front seats adjust manually and the instruments are conventional analogue.
At this point, it’s important to mention ‘perceived quality’, a term used in various industries to describe the look, touch and feel of a product. And it’s here that the C3 suffers.
Open the tailgate, look to the pillar on the right-hand side of the rear windscreen (from the inside) and you’re confronted with more than half a dozen spot weld craters that have creased the sheet metal to varying degrees. Not to mention a crude fold of the outside panel onto this interior piece. Perfectly functional, but not a good look.
The elastic cords suspending the cargo divider at the top of the boot space feel as insubstantial as the thin metal hooks they’re attached to, and the finisher matt sitting on top of the engine looks like it won’t stand the test of time.
There are other examples, but suffice it to say, the overall feel is not in the same league as this car’s main competitors.
The #1 is available in three trim levels — the Pro+, Premium and Brabus — and pricing (before on-road costs) climbs from $54,900 to $58,900 and $67,900.
Brabus, by the way, was a lesser-known Mercedes-Benz tuning arm, a little like AMG, which should give you some idea of what to expect from the performance-badged models.
Anyway, that pricing is good enough to undercut key rivals, including the Volvo EX30 (from $59,990) and BMW iX1 ($78,900), and it’s drastically less than Mercedes-Benz's EQA 250 ($84,900), all before on-road costs.
Also firmly in the Smart’s favour is that there isn’t a cheap-feeling model among them, with even the Pro+ feeling properly well-equipped and premium.
Entry-level cars score 19-inch alloys, a panoramic roof, LED lighting, a powered tailgate and a 12.8-inch central screen with wireless Apple CarPlay and Android Auto, and a 9.2-inch digital dashboard. There’s wireless device charging and a decent stereo, too.
The Premium then adds matrix LED headlights, leather trim, a huge head-up display and a better Beats stereo, while the Brabus scores a unique interior and exterior treatment, better suspension and a launch control function.
The Citroen C3 is powered by a small-capacity (1.2-litre), turbo-petrol, three-cylinder engine, driving the front wheels through a six-speed automatic transmission.
This little unit punches well above its weight thanks to tech like direct injection, and dual variable valve timing to enhance pulling power. The lightweight (all-alloy) unit produces 81kW of power at 5500rpm and a substantial 205Nm of torque at just 1500rpm.
There are two drivetrains on offer here - one shared across the Pro+ and Premium, and another delivering the prodigious power of the #1 Brabus.
The first shared option is a single rear motor that delivers 200kW and 343Nm, which is enough to knock off the sprint to 100km/h in 6.7 seconds. Top speed for all models is listed as 180km/h.
The Brabus, though, adds a motor at the front axle, giving it AWD, which ups the outputs to a punchy 315kW and 543Nm, dropping the sprint to 100km/h to a very fast-feeling 3.9 seconds.
It’s a single-speed EV transmission in each, which means smooth, constant power delivery with no traditional ‘steps’, and all get 'Eco', 'Normal' and 'Sport' drive modes, though the only thing they impact is the accelerator response.
You can add weight to the steering, but that’s a separate item accessed elsewhere in the screen’s sub-menus.
Citroen’s official fuel economy number for the combined (ADR 81/02 - urban, extra-urban) cycle is 5.2L/100km, the 1.2-litre three-cylinder emitting a modest 118g/km of CO2 in the process.
Our time with the car included mainly city and suburban trips, with some freeway running thrown in, and the result was a (dash-indicated) average of 8.0L/100km. Not exactly miserly, and points to the turbo triple having to work pretty hard to keep up around town.
Minimum fuel recommendation is the relatively pricey 95 RON premium unleaded, but you’ll need just 45 litres of it to fill the tank. Using the official consumption figure, that translates to a range of 865km, dropping to around 560km using our real-world number.
All Smart #1 models share the same 66kWh battery, but how far you can travel between charges comes down to the trim you choose, with the WLTP driving range either 400km, 420km or 440km. The Brabus, of course, covers the least ground between charges, owing to its dual-motor set-up and amped up power outputs.
When it comes time to plug in, all models are equipped with 150kW DC fast-charging capability, and when plugged into said charger, you can expect to go from zero to 80 per cent charged in less than 30 minutes.
There’s also 22kW AC charging on board in the Premium and Brabus models, which means you can use three-phase power, but plugged into a regular 7.4kWh home wallbox should see you go from zero to 80 per cent charged in 7.5 hours, which means overnight charging should work a treat.
The C3’s compact footprint and relatively light weight (1090kg) make it an urban-friendly option and outputs from the 1.2-litre turbo-petrol engine are exceptional.
Maximum torque of 205 Nm is plenty of pulling power from such a tiny unit, and with that number arriving at just 1500rpm it should be ideally suited to stop-start traffic.
And yes, with enthusiast use of the right pedal the C3 gets up and goes pretty well, but refinement isn’t its strongest suit.
The throttle can be jumpy unless you’re super smooth with it, the three-cylinder engine’s typically coarse note makes its presence felt under load, and the brakes need to be dealt with gently to avoid an overly aggressive stop.
Sure, familiarity and practice will help you get in tune with the car but it’s not a smooth ‘plug-and-play’ drive like the majority of its competitors.
That said, in true Citroen fashion, steering feel is good, the front seats are as comfortable as they are supportive, while the suspension manages to blend plush compliance with excellent dynamic response. Another Citroen hallmark.
The six-speed auto shifts smoothly, with a press of the Sport button encouraging it to shift up later and down earlier for a more urgent response. But the zig-zag (my term, not Citroen’s) shift pattern makes for an awkward shuffle between D, N and R when parking. No doubt you’d get used to it, but I’m not a fan.
Speaking of parking, the C3's diminutive size makes it easy to slot into even tight spots, the standard front and rear proximity sensors, as well as a decent resolution reversing camera helping out, too.
The #1 and its sister car, the #3, might share powertrains and batteries, but they are designed to drive very differently. The #3 is the sporty one (always code for a firmer ride), while the #1 is supposed to be softer, more comfortable and more city-friendly.
That’s the theory, at least. In practice, I have no idea. My time behind the wheel of the #1 was limited to its most fire-breathing model — the Brabus, which also scores its own suspension components — and soft is not a word that comes to mind once you’re strapped in behind its bright red seatbelt.
It begins with those bonkers power outputs, 315kW and 543Nm, which deliver genuine push-you-back-in-your-seat acceleration every time you stand on the go pedal.
Better still (well, I think so, at least), is that activating its sportiest 'Brabus' mode also unlocks a deep Abarth-style burbling soundtrack that rises and falls with your inputs.
But like most performance EVs, you can also dial the drive experience right back. In its softer drive modes the #1 Brabus feels calm and comfortable and not overly reactive, which makes sense, given the only thing the Brabus mode changes is accelerator sensitivity.
The result, though, is a car that you can tootle around in silently when you want to but hides a nuclear weapon under your right foot when you want to unleash that part of its personality.
Downsides? It’s got plenty of point-and-shoot power, but in the few corners we managed to find in it, it didn’t quite live up to the all-out-performance badge. There’s a bit too much movement in the body — a symptom of its near-2.0-tonne weight — and it doesn’t feel entirely engaging.
A couple of important caveats, though. We didn’t get long behind the wheel of the #1, and the dull-as-dishwater prescribed drive program revealed little about its true performance potential. So, we’ll have to wait until the model is properly through the CarsGuide garage to give you a deeper dive on this one.
The Citroen C3 scores four out of five ANCAP stars courtesy of testing dating back to 2017.
The sticking point was a sub-par result in Pedestrian Protection, one of the independent safety body’s four main assessment areas (beside Adult Occupant Protection, Child Occupant Protection, and Safety Assist).
Specifically, potential pedestrian head injuries resulting from contact with the base of the windscreen and “stiff” windscreen pillars.
But Citroen hasn’t left the C3 standing still with active (crash-avoidance) tech fitted to the current model including the usual suspects like stability and traction controls as well as more sophisticated systems like ‘Autonomous Emergency Braking’ (AEB), forward collision warning, blind-spot monitoring, lane departure warning, ‘Driver Attention Alert’, a reversing camera (with zoom function), and tyre pressure monitoring.
That said, although there are parking sensors front and rear, there’s no cross-traffic alert (front or rear), no adaptive functionality on the cruise control, and no lane change assist. Arguably unrealistic to suggest all of these should be included at this price point but it’s worth noting not all boxes are ticked.
If a crash is unavoidable there are six airbags on-board (driver and front passenger front and side, plus full-length side curtain). The hazard lights automatically activate when emergency braking force is applied, but multi-collision brake, which reduces the chances of further impacts after an initial crash, is missing-in-action.
There are three top tethers for child seats or baby capsules across the back seat, with ISOFIX anchor points in the two outer rear positions.
Full credit to Smart on this one, because the #1 comes with a pretty stacked active (crash avoidance) safety tech list, and though our test drive was far from exhaustive, only the speed limit warning (which you can switch off) felt overly intrusive, with the rest just sort of humming away in the background.
The full package includes things like adaptive cruise control, lane keeping assist, traffic-sign recognition and the aforementioned speed limit warning. There’s also AEB, along with seven airbags, all of which has earned the #1 a five-star Euro NCAP safety rating.
Citroen covers the C3 with a five year/unlimited km warranty, which is cost-of-entry now in the mainstream market, and roadside assistance is included for the duration.
Service is scheduled for 12 month/15,000km intervals, with costs capped for the first five workshop visits. The average annual figure over that period is $505, which is way more than double the $205 you’ll pay annually for servicing a Toyota Yaris ZR Hybrid. Sacre bleu!
Warranty is a definite soft spot, with LSH Auto offering five years or 150,000km, whichever comes first. For reference, other Chinese newcomers include Chery (seven years) BYD (six years) and GWM (seven years), while MG has just shifted to a 10-year warranty.
Still, service intervals are 12 months/20,000km, and you should be able to take your Smart to any LSH Auto Mercedes dealership (in Melbourne, Brisbane and Sydney) or either of the Smart dealerships in Sydney or Brisbane.
Service cost for the first four years averages $611 per workshop visit for the Pro+ and Premium (worth noting the fourth service is a big one) and $780 for the Brabus. Not particularly small numbers.