Chery Problems

Are you having problems with your Chery? Let our team of motoring experts keep you up to date with all of the latest Chery issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Chery in one spot to help you decide if it's a smart buy.

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Demonstrator purchased with rust spots, claim to fix it?
Answered by Paul Gover · 30 May 2016

Get it straight back to the dealership and make a big fuss. From my experience, the quality of Chery vehicles is not good and rust in any car is something that needs to be sorted as quickly as possible.

Chery J1 aircon
Answered by Graham Smith · 13 Jul 2012

It is unacceptable to have to wait eight weeks for a new part for sure. That you are getting no joy out of the dealer or the company is even worse. Go back to the dealer and demand a meeting with them and the Chery people with the aim of coming to a satisfactory resolution.

How do you reset the service light on a Chery J3?
Answered by Iain Kelly · 19 Sep 2018

Hold down your trip meter button of your Chery J3 while turning the ignition key (but don't start the car). Hold down the trip meter button for 10 seconds, then turn the ignition key off.

The spanner light should not be on when you next switch the car on.

J1 Chery 2013: Where can I get my car serviced?
Answered by Graham Smith · 19 Jul 2019

Try a Chery dealer. If that’s not possible an auto electrician should be able to help.

What is the ANCAP rating of a Chery J3?
Answered by Iain Kelly · 19 Sep 2018

The Chery J3 does not have an official ANCAP safety rating, which means it might have not ever been tested.

Why won't my Chery J11 start?
Answered by Graham Smith · 17 Aug 2018

You need to find another mechanic for starters. There is nothing out of the ordinary about the Chery that would stump a competent mechanic. If there’s no spark, check the ignition, and the engine computer. If you need parts simply go on-line and Google Chery parts and you’ll find a number of suppliers.

Chery J11 recalled due to fuel fire risk
By Laura Berry · 04 Dec 2015
Fuel pump fire risk prompts Chery J11 recall
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Chery Omoda 5 safety recall: All examples of rival to the MG ZS, Hyundai Kona and Haval Jolion small SUV impacted
By James Cleary · 09 Feb 2024
Chery’s mid-2023 re-emergence in the Australian market has seen the challenger brand go from strength-to-strength with the increasingly popular Omoda 5 small SUV leading the charge and the larger Tiggo 7 Pro SUV recently joining the line-up.But the Omoda 5 is now the subject of a safety recall due to a potential fault in its braking system, with all vehicles so-far sold in Australia impacted.According to an alert issued by the Federal Department of Infrastructure, Transport, Regional Development, Communication and the Arts, “Due to a manufacturing defect, the bolt securing the brake pipe union may not have been tightened sufficiently. “This could cause the brake fluid to leak and result in reduced braking performance.”In a worst-case scenario the department says, “A reduction in braking performance could increase the risk of an accident resulting in serious injury or death to the vehicle occupants, pedestrians and other road users.”The recall relates to 5901 examples of the Omoda 5 across BX and EX grades, manufactured in 2022 and 2023. Chery recorded 5370 Omoda 5 registrations in 2023 with 515 units sold so far in 2024.It’s worth noting the Omoda 5 scored a maximum five-star ANCAP safety assessment against the independent body’s current testing criteria in late 2023.Omoda 5 owners are advised to contact their preferred Chery dealership to have their vehicle inspected and rectified free-of-charge.Available contact options regarding the recall are: Chery Customer Care - 1800 424 379 / recall@cherymotor.com.au.
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