Do I have to get my car serviced at the dealership to keep the warranty?

Question

Do I have to get my car serviced at the dealership to keep the warranty?

Holden Holden Advice Holden Astra Holden Astra Advice Holden Astra 2005

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I BOUGHT a new Holden Astra and the dealership threw in a six-year/175,000km warranty. They said the car had to be serviced by them or the warranty would be void. Are they legally able to do this? Also, how often should a new car be serviced, and should it be done on time intervals or kilometres driven?

Answered by CarsGuide

4 February 2005

Graham Smith

THE dealer can't tell you where to have your car serviced. That contravenes the Trade Practices Act. But you must ensure your car is serviced according to the recommended servicing procedures and your service book must be stamped by the servicing agent. If you decide to use someone other than the dealer, you face the prospect of having to convince the dealer your car has been serviced correctly if you have a problem. Service intervals are specified in time and kilometres. Most servicing is done on the kilometres travelled, but the time intervals are included for those who accumulate kilometres more slowly.

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Do I have to get my car serviced at the dealership to keep the warranty?

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