I have experienced transmission issues that have grounded my 2009 Holden Cruze and have appealed to Holden's sense of good will for help with the $5500 cost to fix it. Given the model's history for transmission failure and the successful claims that have previously been made, I thought this was justified. Perhaps due to the fact it was purchased secondhand from a car lot, or for some of other reason this appeal has since been rejected. Should I pursue this further or be looking for a bank loan?
You're on difficult ground having bought the car secondhand. If you'd bought it new you would be well entitled to expect it to be repaired by Holden free of charge. Unfortunately, being secondhand, the normal warranties don't apply and you're effectively on your own. Still, I would persist with getting Holden to come to the party with at least part of the cost of repairs. After all, it is a known problem that has affected lots of Cruzes.