Browse over 9,000 car reviews
A few weeks ago my 2007 Ford Fiesta XR4 started to lose revs on initial start-up and then stall. It now does this every time the engine is cold, but then it is fine when restarted. I have twice taken it to my dealer and, while the service has been excellent, they do not know what is causing it. They have said they will give me a call when they hear back from Ford Australia, but my warranty runs out in less than a month and I am concerned they will not get back to me before then and I could be left to cop the bill.
You have reported it while the warranty is in force so I would believe they are obligated to honour the warranty whether or not they report back before the warranty ends. Keep all records of the reports you have made, and any conversations you have had with the dealer/Ford, and any undertakings you have been given by either party. I they don't come good and fix your car you would then have the ammunition to mount a solid case for compensation.
Comments