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Spot the differential

I'VE been told the diff in my 2003 BA Falcon XR6 ute needs to be replaced, and that it's a common problem. The ute has done only 52,000km, but is out of warranty. Ford told me that if I can prove it is a common problem, and can prove the diff was faulty from the start, they will see what they can do. I bought it nine months ago with 39,000km. My father has a similar ute, which has done 50,000km, and it has the same problem.

THE diff problem with the Falcon ute is well-known, and one that dealers should be familiar with. I know of several owners who have had to replace the diff, some more than once. Ford's policy seems to be that they will replace the diff with a new one if the vehicle is under warranty, and with a used one if it's out of warranty. The problem for you is that you bought a used vehicle out of warranty. And you don't have the history of it before you bought it. Talk to the previous owner if you can and find out if they have any knowledge of the problem existing when they owned it and, if so, did they report it to the dealer. Get as much information as possible and persist with Ford.

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