Mazda overservicing

Mazda Mazda Advice
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At the 4-year service, when my Mazda had only done 15,000 km, my service guy recommended about $300 of extra work on the vehicle, such as injection cleaning, which is not in the Mazda service. I was a bit shocked and asked if he was aware the car had only done only 15,000 km and that I was surprised they thought this work was needed. He then said no, and I asked if he had even bothered to look at the vehicle, and he said no. I then asked if he was a mechanic and he replied no. Is this over servicing, or is it genuine work needing to be done on my vehicle?

I think you can assume it is over-servicing. Some dealers encourage their staff to try to sell customers services they don't really need. Injector cleaning is one of them that regularly crops up here at Carsguide. You did the right thing by questioning the caller instead of blindly agreeing to the work.

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