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Toyota Kluger 2010: Snapped valve spring

In April this year I bought a 2010 Toyota Kluger in good condition from a well-known Toyota dealership in the western suburbs of NSW. It had 106,000 km on the clock when I bought it, and by early this month that had climbed to 116,262 and up until this point it had performed well. After going shopping I reversed out of my parking space, stopped and put it in drive and slowly proceeded forward. After moving a few metres the vehicle began to shudder, and I saw the check engine light was flashing and the hill-assist light was on. Before I could turn it off, the engine stalled. I restarted it and nothing had changed, rough engine, warning lights on. The dealership asked to have the vehicle brought in straight away if possible, so I proceeded to drive carefully to the dealership about five km away. I was asked to wait while they checked the vehicle, and after about 45 minutes they informed me they would have to look further, and that it didn't look to good. Later that afternoon I was informed the engine had snapped a valve spring. The service man said this was a very unusual thing to happen in a Kl uger, they found no evidence of abuse and under the rocker cover was like new and that it was going to be expensive. Have you heard of this before? I would like to talk to someone at Toyota about it, as I don't believe this should happen.

Toyota has had problems with valve springs breaking and recalled a number of Lexus models in 2010 to replace valve springs. The recall followed similar recalls in the USA. The recall was for different engines and didn't affect the Kluger, but the failure you report appears very similar to the failures on the engines that were affected. Call Toyota on 1800 869 682.

 

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