Browse over 9,000 car reviews

    guides

    adventureguide

    evguide

    familyguide

    tradieguide

    urbanguide

    0 Logout

    Browse over 9,000 car reviews

    Kia Cerato 2017: Sat nav problems

    Kia Kia Advice Kia Cerato Kia Cerato Advice Kia Cerato 2017

    I purchased my first new car at 72, a 2017 Kia Cerato Sports. The sat nav was very important to me and part of the advertising was based on the sat nav. Now, the sat nav mapping is four years old and the two odometer readings on the dash disagree immensely, sometimes up to 10 km out, I emailed the dealer twice, received an auto receipt, but no contact from them. Next I phoned KIA Australia and they said it was a warranty job, but the software company who wrote the software for the sat nav is no longer. Now, I have had to obtain a Garmin sat nav and put that in the car! If the sat nav systems are in both Cerato and Rio, there must be a lot of frustrated owners. My sat nav says, "You are going too fast!” even when I am stopped at a stop sign. Just past Gympie it is 110 km/h but my sat nav says it is 50 km/h, which once was road works finished three years or more ago. I need help and advice, as I'm not getting it from KIA. Who can help?

    Answered by CarsGuide
    15 December 2017
    Graham Smith

    You need to persist in trying to get a resolution form Kia. You have already been told that it is a warranty problem, and Kia has a responsibility to resolve it. That the software manufacturer is no longer in business is Kia’s problem, not yours, and they must find a solution to the problem. As you have already been in contact with Kia head office continue to press them for an answer.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
    Other Kia Cerato Problems
    SELL ALL KIA CERATO PROBLEMS
    Related cars for sale on CarsGuide
    See more Kia Ceratos for sale

    Comments

    Have a new question for the CarsGuide team?
    More than 9,000 questions asked and answered.
    Ask now
    Complete guide to Kia Cerato 2017
    Complete guide to Kia Cerato 2017 CarsGuide Logo
    Reviews, price, specs and more