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Ford Fiesta 2013: Oil leaking and shuddering?

I purchased a new 2013 Ford Fiesta automatic in 2013. Ever since I purchased it I've had experienced with oil leaking and shuddering. It's been in and out of the Ford dealer’s five times and all they seem to do is replace seals/rocker cover gaskets and reset the computer. They have replaced the clutch twice, but that hasn't helped. The car will be three years old in March and it's still leaking oil and shuddering. The shuddering is now really bad and there is also a really loud scratching noise when changing gears. I understand that Ford has extended the warranty on the transmission system for another two years, but I can't keep taking the car back every six months for the same problem. What can I do?

Call Ford’s customer assistance people and explain your concern to them, and request that they replace the transmission, or have them cut you a deal on a new car. What they have put you through with your car is unacceptable.

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