Are you having problems with your Audi? Let our team of motoring experts keep you up to date with all of the latest Audi issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Audi in one spot to help you decide if it's a smart buy.
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VW/Audi engines are known to use oil from new, but they usually settle down once the engine is run in. The rate of oil usage Audi has quoted you is about what you would expect. A litre per 1000 km is too much, however, and it would seem Audi accepts as much given they are prepared to do some rework on the engine. Have the work done as the company recommends and keep track of what oil is used after the rework.
It’s most unusual for a fuel-injected car to flood, but if it is flooding as you say I would check the fuel injectors, one or more could be worn and leaking.
The dealer is in the best position to determine the cause of the problem and rectify it. I wouldn’t be too concerned, even brand new cars can have problems, and hopefully yours will run reliably again once it’s repaired.
No, I don't think it is asking too much given its age and low kays. What Audi has done by covering part of the cost is pretty much industry practice, but it's hard to swallow in some case when there has been such a catastrophic failure like yours. I would press your case, even consider taking it to the consumer affairs people in your state.
I wouldn't rely on your mate's check, take it to an Audi dealer and get it properly diagnosed and fixed.
We don't have lemon laws like they do in the United States, which is unfortunate, because you seem to have copped a lemon for sure, and under the US laws your car would almost certainly be replaced. You are right in demanding it be fixed, and also right in telling Audi not to return the car until it is fixed, but I would have gone further and demanded they either replace an apparently faulty car or give you your money back. I would suggest three things you could do to achieve a resolution to your problem; first contact Audi head office in Sydney and demand to speak to the Managing Director, second contact the consumer affairs people and enlist their help, and third consult a lawyer with a view to sending Audi a letter demanding action.
Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.