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Crocky John ASKED THE GUIDE

Audi A4 timing chain

The timing chain tensioner in the engine in my 2008 Audi A4 B8 sedan has broken with the result that the engine needs new valves, new camshaft and repairs to the head etc. The repair cost is around $6000 and Audi is prepared to share the cost, but are not going to cover the full cost. The car has only done 58,000 km and is only five months out of warranty, and I was hoping for some goodwill due to the nature of what happened and the fact that car has low km. Is that asking too much?

No, I don't think it is asking too much given its age and low kays. What Audi has done by covering part of the cost is pretty much industry practice, but it's hard to swallow in some case when there has been such a catastrophic failure like yours. I would press your case, even consider taking it to the consumer affairs people in your state.

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