Audi Problems

I'm a fan of the XC60, which still gets The Tick, but you should also consider the Skoda wagon lineup and test drive both the Octavia and Superb as they are from the Volkswagen family but better value.

The seven-speed DSG gearbox has been the subject of a recall by VW and Audi. There have been problems with the transmission ECU and the clutch packs in the gearbox itself. In some cases the ECU has been replaced, in others the whole gearbox has been replaced. I wouldn't panic about what might happen, if your Q5 is driving normally and not exhibiting any problems I would continue to drive it. If you are concerned about it consult your dealer.

You have been treated appallingly. To have had your car for 15 weeks in the eight months you have owned it since new and not fixed it is an absolute disgrace, and should be a warning to anyone thinking about buying an Audi. The dealer is clearly out of his depth and needs head office help, which doesn’t appear to be coming. You’ve also highlighted the problem with Australia’s consumer laws: they are so weak to be useless. If there were ever a case for a refund or a new car then yours is it. You should have had your money refunded a long time ago, or Audi should have offered you a replacement car. That neither has happened says the company cares little for its customers. That they’re arguing over who is at fault is not your problem, you simply want your car fixed. I understand your concern about taking legal action, but I would urge you have a solicitor write to Audi, with a copy to the dealer, setting out your experience and asking for the company’s help to resolve it.

It's not my favourite but most important is that you like it and used examples have a good reputation.

That's no great distance so it's fine for a while yet. If you feel like a change — but to the same size and style of car — take a test drive in the latest Mercedes-Benz C200. It's our current Car of the Year and a great choice.

The Golf is great but questionable beyond the warranty, which rules it out for you. The A3 is a Golf under the skin, so that makes the Mazda3 the safe choice but you should also crunch the numbers on an A-Class and test drive to see if it makes you feel more special than the Mazda for your retirement.

If you car is like Gay's you probably have a case. No surprise that when I approached Audi Australia the company agreed to conduct and cover all costs for an oil consumption test. If the excessive oil consumption is in fact caused by a manufacturer fault, Audi will cover parts and labour cost.