Toyota HiAce vs Lexus RX300

What's the difference?

When you consider its competitive pricing (particularly for fleets), resolute resale value, robust construction, rock-solid reliability, excellent load-hauling ability, five-star safety and all-round practicality, it’s not hard to understand why the HiAce is such a popular workhorse. It’s not perfect, like any van, but when performing its intended role it’s very good.

The Lexus RX300 is luxurious but affordable, making it great value and superbly comfortable, with a high level of fit and finish. Fear not about the four-cylinder engine being small – it makes plenty of grunt and handles daily duties perfectly well.

Which would you go for: An entry level Lexus RX300 or a top-of-the-range Mazda CX-9? Tell us what you think in the comments below.

Toyota’s unwavering adherence to rear-wheel drive ensures the HiAce has an inherent traction advantage over its predominantly front-wheel-drive rivals, particularly when hauling heavy payloads on low-grip surfaces.

Rear-wheel drive also ensures the front wheels can be turned sharply enough for its 3210mm wheelbase to deliver an impressively tight 11.0-metre turning circle. And its 1990mm height also allows access to underground loading docks and multi-storey car parks.

The chassis design is simple and robust with MacPherson strut front suspension, a leaf-spring live rear axle, variable-ratio rack and pinion steering and (on automatic variants) four-wheel disc brakes.

There’s no mesh-type cargo barrier or solid bulkhead between the cargo bay and cabin (but both are also available as genuine accessories) and the black door-handles and unpainted black plastic front and rear bumpers are designed to best withstand the wear and tear often evident in these areas on hard-working vans.

The two-tone dash layout is neat and functional, with clear analogue instrumentation and dash controls (mostly physical dials and buttons) that are easy to reach and operate. And it sticks with a good old lever-type manual handbrake instead of an electric one. All are chosen for their rugged simplicity.

The only useful item missing is a fold-down inboard armrest for the driver’s seat, offered by numerous rivals to reduce neck and shoulder strain during long days behind the wheel.

I've mentioned the Spindle grille and its jewellery-like appeal, and even the sharp edges of this SUV make the RX300 look like a carved gemstone, but I'm not the biggest fan of this vehicle's proportions. I think the door-to-window ratio is a bit off. There's just too much door for my liking.

That said, I'm intrigued by the craftmanship, the attention to detail and the use of materials, which make this SUV both pretty and intriguing.

The cabin mixes the plushness of cushioned surfaces on the dash and the armrests  with pleasing design elements, like the swooping aluminium trim, which zig-zags its way from the instrument cluster to the passenger's side of the centre console.

The giant media display is impressive, but the functionality is awkward, to say the least, but more on that in the practicality section below.

The Luxury is the entry grade into the RX model and so comes with smaller wheels than the F Sport and Sports Luxury above it, but it does score roof rails, dual chrome exhausts, a roof-top spoiler and rear privacy glass.

How big is the RX300 Luxury? The dimensions show it to be 4890mm long, 1895mm wide and 1690mm tall.

How do the looks compare with rivals such as a Jeep Grand Cherokee, a Mazda CX-9 or a Land Rover Discovery? Hmm, each has its own distinctive styling, with the Jeep having brutish American looks, the Discovery boasting prestige British off-roader personality and the Mazda an elegant air that's way beyond its price point.

So why haven't I mentioned the Mercedes-Benz GLE or BMW X5? Because they're at least $20K more than the RX300 Luxury, which costs around $72K. If, however, you can stretch the budget to an RX 350 Sports Luxury then you will be crossing the $100K threshold into Benz and Bimmer territory. So let's talk about price.

Our barn-door-equipped test vehicle has a hefty 2245kg kerb weight and 3300kg GVM, which results in a genuine one-tonne-plus payload rating of 1055kg. Up to 120kg of that weight can be carried on Toyota’s triple roof-rack set.

It’s also rated to tow up to 1500kg of braked trailer, which is less than some rivals but in reality should adequately cover most towing requirements of van operators.

And with its 4800kg GCM rating (or how much weight it can legally carry and tow at the same time), that means it can carry its maximum payload while towing its maximum trailer weight. So, that’s a combined total of more than 2.5 tonnes of cargo-carrying ability, which would comfortably meet or exceed most job requirements.

The generously-sized cargo bay, which offers an impressive 6.2 cubic metres of load volume, is accessed from either side through sliding doors with large 1010mm openings, or from the rear through the optional barn doors which can be opened to 180 degrees (with special lower hinges to hold them there) allowing easy access for forklifts.

The cargo bay is 2530mm long, 1760mm wide and 1340mm high and with 1268mm between the rear wheel housings it can swallow up to two standard Aussie pallets or up to three Euro pallets, held in place by a choice of six load-anchorage points.

There’s plenty of internal lighting, the walls and doors are lined to mid-height and the roof features a full-length internal lining, which is unusual for vans and we suspect contributes to suppression of tyre noise emanating from the rear wheel housings.

Cabin storage includes a large bottle holder and bin in the base of each front door, small-bottle/cupholders on either side of the dash and in the centre, plus a single glove box. The well-designed centre console offers another two bottle holders plus large internal storage, which is capped by a hinged lid that multi-tasks as a shallow storage tray and handy work desk.

The RX300 is a five-seater SUV and, while it would be even more practical if there was a third row, the cabin is impressively spacious.

Have a look at my photo of the entry to the RX300's back seat – that's a big doorway  for a car. Parents will understand the value of wide-opening doors and these ones made it easy for my child to climb into his car seat and for me to buckle him up. Head and legroom in the back seats are also good, even for me at 191cm tall, while the flat floor makes it easy to 'scoot' across from one side to the other.

There are two cupholders in the fold-down centre armrest in the back and small door pockets, but storage up front is better, with huge pull-out door pockets, two more cupholders and a large centre-console bin.

There's a wireless charger in the hidey hole in front of the shifter, plus six USB ports on board - the rear passengers have two of their own in the back of the centre console and the rest are up front.

The second row doesn't come with climate control, but the directional air vents back there got a workout over the 40C days we had over summer.

The RX300's boot has a cargo capacity of 506 litres, measured to the top of the second-row seat back.

Now,  the media system. Yes, it's a tech thing, but I'm calling out it out as impractical. The functionality of the trackpad used to navigate around the screen is frustratingly awkward. I think 12 swear words in a row came out of me on one occasion (no child on board, obviously), just trying to use the sat nav. The layout of the display menu is also confusing and non-intuitive.

The RX300 received a stack of new equipment in the September 2019 update,  including a 12.3-inch media screen (previously 8.0-inches), Apple CarPlay and Android Auto, plus four additional USB ports (for a total of six), and a kick-open power tailgate. The list price is $71,920 before on-road costs.

Other standard features include a 12-speaker stereo with DVD player, sat nav, wireless charger, dual-zone climate control, 18-inch alloys wheels, LED headlights, proximity unlocking, heated wing mirrors, rear privacy glass, and powered front seats.

The update added more safety tech, too, along with some changes designed to make the driving experience better, which I'll tell you about below.

You're not getting the heated seats and the head-up display that you do on the F Sport, or the Sport Luxury's Mark Levinson stereo, but the value is great here,  especially compared to more prestige brands, which ask more money for the same or less equipment.

The Mazda CX-9 Azami lists for $69,303 and offers more features, but the Lexus brand has more luxury badge appeal than the Mazda, or the $69,950 Jeep Grand Cherokee Limited, while the $73,221 Land Rover Discovery 2.0 i4S beats all of them in the prestige stakes because… it's British. And they have a royal family.

Toyota’s well-proven 1GD-FTV 2.8 litre four-cylinder turbo-diesel, which also powers Toyota’s HiLux, Fortuna and Prado model lines, produces 130kW at 3400rpm and (in auto models like ours) 450Nm of torque between 1600-2400rpm. Its Euro 5 emissions compliance doesn’t require AdBlue, which minimises maintenance and running costs.

The refined and smooth-shifting six-speed torque converter automatic offers the choice of sequential manual shifting if required. Fuel efficiency is also optimised with full torque converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth being ideal for highway driving. The inherent traction advantage of rear-wheel drive is enhanced by an electronically controlled automatic limited-slip diff.

The RX300 has a 2.0-litre four-cylinder turbo-petrol engine making 175kW and 350Nm, with a six-speed automatic transmission. This peppy four-cylinder gives the RX300 a completely different feel to the lethargic-but-powerful oomph of the RX350 and its naturally aspirated V6, even though it doesn't make a great deal more grunt, at 221kw and 370Nm. There's a difference in fuel consumption, too – find out how different below.

Is the RX300 all-wheel drive? Nope, it's a front-wheel drive. Only the RX350 and RX450h are AWD.

Toyota claims combined average consumption of 7.9L/100km for our test vehicle, but the dash readout was showing 11.0L/100km when we stopped to refuel after 270km of testing.

This was conducted with the engine’s auto start/stop function switched off and comprised a mix of city, suburban and highway driving, of which about one third was hauling a near-maximum payload.

Our own figure, calculated from actual fuel bowser and tripmeter readings, was higher again at 11.8, which still isn’t bad for a vehicle with a kerb weight exceeding 2.2 tonnes driven mostly in busy urban traffic and hauling almost one tonne during our test. So, based on our ‘real-world’ consumption figures, you could expect a driving range of around 600km from its 70-litre tank.

Lexus says the RX300, with its 2.0-litre four-cylinder turbo-petrol engine, should use 8.1L/100km of premium unleaded after a combination of open and urban roads. My own testing over 375.4km - taking in motorways, city and suburban call-of-daycare drop-off-duties - had our RX300 using 11.79L/100km, measured at the petrol pump. The real-world results almost always exceed that of the manufacturer's claims so you can expect the V6-powered RX350, with its claimed 9.6L/100km, to have a much higher mileage again after the same kind of usage.

It’s easy for drivers of most shapes and sizes to find a comfortable driving position in the spacious cabin, given its height/reach adjustable steering wheel, large left footrest and supportive seating with power-adjustable lumbar support.

Although there’s a huge blind spot over the driver’s left shoulder created by the solid walls of the cargo bay, active driver aids including blind-spot monitoring, rear cross-traffic alert and rear-view camera minimise the potential hazards of changing lanes and reversing out of driveways into busy traffic.

Braking is reassuringly strong and the steering is responsive, with easy manoeuvrability thanks to the conspicuously tight turning circle and lightness of the variable-ratio steering at parking speeds.

The ride quality is reasonably supple when unladen or lightly loaded and, for a van without a bulkhead between the cabin and cargo bay, has comparatively low internal noise levels at speeds up to 80km/h.

The 2.8-litre turbo-diesel, with its sizeable 450Nm of torque, has strong low-rpm response and displays good flexibility in city and suburban driving.

Its performance is optimised by the smooth-shifting six-speed auto, which also delivers fuel-efficient highway travel that requires less than 2000rpm to maintain 110km/h. The sequential manual-shifting function can be handy in certain situations, like carrying/towing heavy loads in hilly terrain.

To test its GVM rating we forklifted 890kg into the cargo bay, which combined with the driver equalled a total payload of 990kg that was only 65kg shy of its 1055kg limit.

The stout rear leaf-springs only compressed about 30mm under this loading, which left more than 60mm of static bump-stop clearance that was more than enough to ensure there was no bottoming-out on our test route.

The turbo-diesel’s ample torque made light work of hauling this payload in city, suburban and highway driving. It was also particularly strong in the hills, where it easily conquered our 13 per cent gradient, 2.0km-long set climb in third gear.

Engine braking on the way down, in a manually selected second gear, wasn’t as strong but far from disgraced given the near one-tonne payload it was trying to restrain. Even so, its four-wheel disc brakes were more than capable of keeping speeds in check.

Our only criticism is the high internal noise levels at highway speeds, when tyre roar through the rear wheel housings can become intolerable over long distances, particularly on coarse bitumen surfaces with an empty cargo bay amplifying the noise.

In our experience, this is a problem shared by all vans at these speeds if they’re not equipped with a sealed cabin bulkhead. So, if your work involves a lot of highway travel, we would recommend fitting one that's available in Toyota’s genuine accessories range. Or buying some earplugs.

Good seats are the start of a good driving experience and I've not met a Lexus that doesn't have superb pews – from the uber luxury models, such as the LS500 and ES300, to sports cars such as the RCF or LC500, they all have supportive and comfy ones. Lexus somehow manages to  combine the comfort of a lounge chair yet still holds you firmly, all while placing you in a great driving position. The RX300 is no different. Large enough to fit me and my 191cm frame, yet bolstered enough to feel snug.

As for performance, the RX300, with its four-cylinder turbo-petrol engine with its six-speed automatic, is responsive and a bit hyperactive feeling. It's a very different sensation to piloting the RX350, which has a V6 and delivers its grunt in a more linear and lethargic fashion. Having driven both back-to-back I'd say the V6 and its eight-speed auto suits the RX personality better, but the 300 is a car that would have had a school report card that read: "Lots of potential, but lazy".

That said, plant the right foot and the RX350 will get the message to hurry up and can do the 0-100km/h sprint in eight seconds flat. The RX300 is keen but can't match it, with  a time of 9.2 seconds.

Either way, the ride comfort is excellent, although body control could be better - the speed bump and roundabout route I take to do the preschool drop off caused it to  get the wobbles, but give the RX300 a motorway and it'll cruise beautifully.

Forward visibility is good but vision through the tiny rear-quarter window (it's even smaller than it looks) while reverse parking isn't great.

The RX300 scored the maximum five-star ANCAP rating when it was tested in 2016. The September 2019 update added more safety tech to the RX300, including nighttime pedestrian detection and daytime cyclist detection for the AEB system, while the adaptive cruise control was given lane-trace assistance and road-sign recognition. This is on top of the already standard safety equipment, such as a reversing camera, blind-spot monitor and rear cross traffic alert.

Ten air bags, along with auto high beam, front and rear parking sensors, two ISOFIX points and three top-tether mounts for car seats and a space-saver spare wheel round off a comprehensive safety package.

It is covered by a five-year/unlimited km warranty. Scheduled servicing is a relatively short six months/10,000km intervals, whichever occurs first. Capped-price of $290 per service covers the first six scheduled services over three years or 60,000km.

Lexus recommends servicing the RX300 annually or every 15,000km, with the first three services capped at $595.

The duration of Lexus's factory warranty is four years/100,000km, which is a bit longer than BMW and Benz's coverage, but behind the five-year/unlimited-kilometre warranties of the mainstream brands.