Mercedes-Benz GLE400 vs Mercedes-Benz Gls450

What's the difference?

All told, the Mercedes-Benz GLE 2020 model is an improvement in many ways over its predecessor. It's safer, more high-tech, considerably more luxurious and practical inside, and offers better value, too.

But, in 300d guise at least, it's let down by a slightly underdone engine, and suspension that just doesn't do a good enough job on rougher roads. It's close, but not close enough to be best in class.

Maybe that'll be a different case for the higher-grade versions with the most high-tech engines and the tricky optional suspension... we'll have to wait and see.

The new GLS is everything you’d expect of a Mercedes-Benz with an S in its name. Luxury, performance, space, and in this case, thoughtful practicality. A super-capable, super-sized family truckster with the lot.

You can make your own mind up about the styling of the new GLE. It's certainly more aggressive than the model that came before it, and Benz claims that it's the most aerodynamic SUV in its class.

The models on test were all fitted with the AMG styling pack and the bigger 21-inch multi-spoke wheels, and from some angles it's a striking car. I particularly like the way the rear-end treatment has worked for the GLE: the triangulated tail-lights, the lower bumper and the rear glass all work together well.

In profile, the GLE is quite challenging to look at. The rounded window-line is a bit awkward, and somehow the wheels just don't fit with the bulky guards (though I do like the way the AMG 21s poke out a bit at the back).

The front sees the diamond-style treatment to the grille for the AMG Line versions, but there's a lot of black plastic on the bumper, and the headlight shape gives it a bit of a droopy-eyed look. Is it just me, or is it a bit of a Bassett Hound? 

It is a bigger car than before - 111mm longer (now 4930mm - and on an 80mm longer wheelbase, now 2995mm), and it's 15mm wider but 31mm lower - and it looks more substantial as a result. I'm just not sure it's pulling off its bulk as well as it could.

So the outside is pretty, er, interesting. We had comments from passersby to that effect, too, and in our comparison test it was the consensus of our team of experienced testers that the GLE had some challenging exterior design elements.

But inside is where the best bits hide, with a lot of luxury finishes, materials and technology giving the GLE some wow factor that its exterior design arguably misses out on.

Launched globally in mid-2019, Merc describes the GLS as the S-Class of SUVs, which is apt given its 5.2m length, 2.5-tonne mass, and ultra-premium specification.

As mentioned, the GLS is big; a step up from the already substantial model it replaces. Built with the US market in mind, in fact it’s produced in Tuscaloosa, Alabama, it’s more than five metres long, close to two metres wide, and over 1.8m tall. And there’s more than three metres between the axles, a 60mm wheelbase increase over the previous model.

And despite the size of the canvas, the Benz design team has managed to make the GLS look like a modern Merc. Signature elements include obvious ones like the slatted grille with a couple of three-pointed stars on the nose.

But there’s also, the carefully chiselled twin ‘power dome’ bonnet, scowling LED headlights and vents to aid front brake cooling and smooth aero performance around the front of the car.

The big beast’s off-road intent is highlighted by extensions around the wheelarches, with big optional 22-inch rims sitting underneath. The fact they look right-sized for the car speaks volumes about its scale.

The racy AMG Line package is standard, and a recess and pronounced character line, tightening the lower waistline is a familiar Merc treatment, plus alloy roof rails toughen the look while dialling up practicality.

The rear is relatively simple, borderline generic, with tapered tail-lights offering the only strong whiff of design personality. But believe it or not, thanks to careful detail sculpting of the body, and smoothing underneath the car it boasts a drag figure of Cd 0.32. Outstanding aero performance for a large SUV.

The driver and front passenger are presented with a sweeping dashboard dominated by twin 12.3-inch digital screens, one primarily covering the instruments, and the central screen managing the MBUX media system, including audio, nav, phone integration, car set-up, and more, plus ‘Hey Mercedes’ voice control.

The overall feel is simple, and restrained, yet massively confident, with a subtle colour palette, large squared-off elements defined by brushed metal finishes, and an obvious, intense attention to detail, from the haptic controls to the beautifully finished, multi-function steering wheel.

And the standard Burmester audio system includes a two-way in-car communication function that subtly amplifies the driver and front passenger’s voices for those in the third row, and vice versa. Sheer genius.

The cabin presentation and pragmatism is excellent in the new-generation GLE. There was an existing version on site for us to compare, and to say it's like night-and-day would be generous to the old model.

A lot of that comes down to the MBUX twin 12.3-inch screens on top of the dash - one for all the driver instrumentation and controls, and the other for sat nav, media, car controls and other settings. They look great, and there are multiple ways to control them: the steering wheel controls, the touch pad between the front seats, the screen in the middle is touch-capacitive, and there's the much-bragged-about “Hey Mercedes” voice control system.

But it's more than just the screens: the finishes and materials used in the GLE are exceptional. The plastics are excellent, the brushed aluminium treatment that runs the width of the dash with ambient lighting, the surrounds on the vents (oh, so many vents!) - it all works so well together. But the open-pore wood finish is my favourite element, adding a touch of ruggedness that's also plush and luxurious.

The test cars all had the high-end leather treatment and optional bolster-heavy seats, and they're okay, but a little fiddly to adjust. I guess that's the beauty of driver profiles - the car will remember your favourite settings and make the adjustments as you get in or out by detecting the key.

There's also excellent storage throughout - the door pockets in all four doors are huge, there are cupholders front and rear, and loose item storage is decent, too. Plus there are heaps of USB-C (fast charging) ports up front and in the back.

Speaking of the back, the cars at launch all had the seven-seat package, which might appeal to you, or not. It's more than just a couple of seats in the back row, because it includes electric seat adjustment for the second row, with slide and recline functions allowing you to prioritise second- or third-row space.

The space in the second-row with the seats set as far back as they can go is excellent. There's heaps of room for someone my height (182cm) to sit behind a similar sized driver with ample knee room, headroom and shoulder room. You'll be able to fit three adults across the back, or if you have kids, there are three top-tether points and outboard ISOFIX child-seat anchors, too. No child seat restraints in the third row, though.

Whether you choose the five-seat or seven-seat option, the boot space remains the same at 825 litres with five seats in play. All models have an electric tailgate, too.

And if you're curious about the third row, it should be fine for anyone shorter than 175cm for shorter drives. It's not super spacious back there, and should be considered a 5+2 option. Really need a seven-seat Merc? You could get a GLS if you can afford it, or go for a V-Class luxury van. Go on. Do it!

Space is obviously a critical factor here, and no surprise there’s copious amounts of it inside the GLS.

Front seat passengers enjoy plenty of breathing room, without feeling remote from one another, and there’s lots of storage in the shape of a large lidded box/armrest between the seats, a decent glove box, two big cupholders and jumbo door pockets with room for large bottles.

There’s one data-enabled USB port in the front, two charge-ports in the second row, and four in the third row. Shouldn’t be any complaints about powering mobiles, tablets or games.

The second row feels every millimetre the SUV limo. Simply getting in and out is made easier because an auto lowering function drops the car 25mm when one of the doors is opened.

I was able to sit behind the driver’s seat set for my 183cm position with heaps of head and legroom on offer. And there’s an extra 10cm of electrically adjustable travel to play with if those in the third row agree.

The fold-down centre armrest features a lidded storage tray and twin pop-out cupholders. There are netted pockets on the front seatbacks, and again, the door bins are big enough for large drink bottles.

Three adults across the rear is a breeze, there’s climate control ventilation, and a huge glass sunroof is standard. Rather than asking ‘Are we there yet?’ the kids will be disappointed when you arrive!

Then there’s what the Cleary family refers to as ‘the way back seat.’ A pair of third row seats for the lucky kids that get to inhabit their own little world. Getting in and out is relatively civilised thanks to electric slide and tilt for the second row seats, and space is generous. I could sit comfortably, so the kids will be all smiles.

With all seats upright cargo capacity is enough for a seven-person day trip (355L VDA). Press the button to fold the 50/50 split-fold third row down and your options expand substantially (890L). And with 40/20/40 split-folding second row lowered, transportation of a full, three-ring circus is on the cards (2400L). Overall, more space than the arch enemy BMW X7.

Plus, the ability to lower the car 50mm thanks to the standard air suspension makes life even easier. And one button lowers the second and third rows at the same time.

The spare is a collapsible space-saver, and towing capacity for a braked trailer is 3500kg, with a tow ball weight of up to 140kg. The ESP system also features a trailer stabilisation function that counters oscillation with “braking intervention.”

The GLS launches in Australia with two models, the turbo-petrol GLS 450 4Matic at $146,500, before on-road costs, and the turbo-diesel GLS 400 d 4Matic at $153,300.

Specification is identical across the two variants, and when you’re competing against the likes of the Lexus LX570, Audi Q7 and BMW X7, as you might expect the list of standard features is lengthy.

Aside from the comprehensive suite of safety tech, covered in the Safety section below, the GLS equipment list includes, 21-inch alloy rims, adaptive high beam assist, air suspension, alloy roof rails, AMG body kit, a huge panoramic sliding glass sunroof, privacy glass from the B-pillar back, auto tailgate, keyless entry and start, rain-sensing wipers, cruise control, LED headlights, and power closing doors.

The power closing doors are a big plus for parents not wanting to disturb kids nodding off in the car, with the soft-touch function drawing the door in for the last few millimetres to an almost silent close.

Inside there’s ambient lighting (64 colours), strategically placed open pore oak wood trim, 13-speaker/590-watt Burmester surround sound audio, electric folding second and third row seats, a head-up display, ‘Mercedes-Benz’ branded illuminated sills, leather seat upholstery (‘Artico’ faux leather on the dash and doors), multi-adjustable electric seats in the front and second row (memory in the front), electrically adjustable steering column, leather-trimmed multi-function steering wheel, and five-zone climate control.

The multi-media system is spectacular, incorporating the twin 12.3-inch digital screens, the central media unit managing nav, digital radio, mobile device connectivity, Apple CarPlay and Android Auto, plus vehicle tracking. There are also remote vehicle status functions (door locking, valet parking, etc), global search (Amazon Alexa, Google Home, Yelp, and Trip Advisor), and a wireless device charging pad.

The basket of goodies can hold its head high in this part of the market, so the value equation stacks up well.

Powering the Mercedes-Benz GLE is a selection of engines, with petrol and diesel offered.

The entry-level power plant is the 300d, which uses a 2.0-litre four-cylinder turbo-diesel engine with 180kW of power (at 4200rpm) and 500Nm of torque (from 1600-2400rpm). It has a nine-speed automatic transmission and all-wheel drive as standard.

The range-topping diesel is a thumper. It's the 400d, which runs a 2.9-litre turbo-diesel six-cylinder with 243kW of power (at 4000rpm) and 700Nm of torque (from 1200-3000rpm). It also has a nine-speed auto and AWD standard.

The sole petrol model at launch is the 450, which employs a twin-turbocharged 3.0-litre in-line six-cylinder engine with 270kW of power (at 5500rpm) and 500Nm (at 1600-4500rpm). It uses a nine-speed automatic transmission with AWD, but this version is the only one with mild-hybrid tech, using 48-volt EQ Boost tech to help add 16kW and 250Nm for short stints of added performance (0-100km/h in just 5.7 seconds, apparently), and allowing the engine to shut off under light throttle or lift-off situations.

If you plan to tow, there's a factory-fit tow pack available that allows 750kg unbraked and 3500kg braked towing across all grades. This pack is the one from the factory - remember that - and it costs $1900. If you instead fit one as an aftermarket fit, the figures are 750kg/2700kg respectively.

There are two engines on offer. The 3.0-litre (M256) in-line six-cylinder turbo-petrol GLS 450 4Matic, and the 2.9-litre (OM656) in-line six-cylinder turbo-diesel GLS 400 d 4Matic.

The all-alloy, twin-scroll single-turbo petrol engine delivers peak power of 270kW from 5500-6100rpm, and maximum torque of 500Nm across a broad plateau from 1600-4500rpm. It also features a 48-volt electrical system driving the ‘EQ Boost’ set-up, able to deliver an extra 16kW/250Nm for short periods. The integrated starter-generator also enables energy recuperation.

Although the all-alloy, twin-turbo diesel features variable valve lift it gives some ground on power, offering up 243kW between 3600-4000rpm, but torque is a solid whack, with 700Nm on tap from 1200-3000rpm. Worth noting, that to minimise emissions this engine features a “selective catalytic reduction converter” in the exhaust, which brings with it the use of an ‘AdBlue’ reducing agent. The separate AdBlue tank has a capacity of 31.6 litres.

The nine-speed auto transmission is the same in both versions, although the diesel has a slightly lower final drive ratio.

Fuel consumption varies between the models, as you'd expect.

The 300d is the most frugal of the mix, with an official combined cycle fuel use claim of 6.9 litres per 100 kilometres. The 400d, with its bigger six-cylinder diesel, is said to use 7.7L/100km. The 450 petrol model has the highest claimed fuel use, at 9.1L/100km, and that's despite the fact it's the only version of this trio to bring electrification into the mix with the EQ Boost 48-volt mild hybrid system.

On test at the launch of the GLE we saw a displayed return of 9.4L/100km for the 300d model, but there was a fair bit of country road and highway driving in the mix.

All versions of the GLE are fitted with an 85-litre fuel tank.

Claimed fuel economy for the combined (ADR 81/02 - urban, extra-urban) cycle for the GLS 450 is 9.2L/100km, the more frugal GLS 400 d trimming that to 7.7L/100km. The petrol 450 emits 210g/km of CO2 in the process, the diesel 400d dropping that slightly to 202g/km.

Stop-start is standard, you’re looking at premium unleaded for the 450 GLS, and you’ll need 90 litres of dinosaur juice to full the tank on both models.

The launch drive was limited to the 300d variant, though I did get a chance to sample the version with air suspension, as well as the model with the standard steel suspension.

Now, before we get too nerdy, this is an important element for a luxury SUV. Ride comfort is arguably as vital as effortless power. And, sadly for the GLE, neither model sets any benchmarks for suspension control and comfort.

The steel-sprung model doesn't have adaptive suspension at all, meaning that it can be bouncy, wobbly, unsettled and stiff all at the same time. The country road I sampled it on showed that the standard suspension offered up a quite nervous experience, never feeling as settled as a luxury SUV really ought to.

The air suspension version is definitely better, but still not as good as a BMW X5, Audi Q7 or VW Touareg. It lacks the body control and comfort that a true luxury SUV ought to offer.

Now, that might matter to you, or it might not. You might think the look of the car - with 20s, 21s or 22s filling the guards - is more important than how it deals with lumps and bumps. But it's our job to tell you how the land lies, and the GLE simply can't match the better SUVs in this segment as a driver's tool.

There is another level of suspension which the CarsGuide team (myself included) hasn't yet had the chance to sample - the E-Active Body Control system, which includes curve-tilting so it can make the car feel level through corners, and a system that'll scan the road ahead to predict bumps and lumps and prime the suspension to deal with it. That system is $13,000... and, while I haven't sampled it yet, it's my hope that it makes all the difference to the GLE.

So, what about the other driving elements? Well the steering is light and accurate, and decently responsive at low speeds or highway pace, and you're never left guessing as to what'll happen.

The engine, too, is decent - a 2.0-litre with 180kW and 500Nm is nothing to be sneezed at - but in a vehicle this large, with a kerb weight of 2165kg, and with a nine-speed automatic taking care of forward progress, it can be a busy engine.

That's because the transmission will shuffle between ratios when you encounter a hill as it doesn't quite have the grunt to simply stick in a gear and tug you along. It's not that big of a deal, and the transmission is smooth enough and pretty hard to catch out, but it is a little less effortless than a six-cylinder would no doubt be.

All in all, I was left wanting more from the drive experience. Maybe the higher-grade models with the highest-grade suspension will prove a better flag waver for the new-generation GLE.

Merc claims the GLS 450 will sprint from 0-100km/h in 6.2sec, and the 400 d in 6.3sec. Not hanging around for a 2.5 tonne mothership. But the standout is the 400 d’s torque. All 700Nm of it available from just 1200rpm to 3000rpm; right in the mid-range sweet spot.

The nine-speed auto transmission is smooth yet responsive, with paddles on the wheel for manual shifts when you want to pick the ratio. The combination of effortless grunt and the nine-speeder keeping things on the boil is an impressive one.

Suspension is by double wishbones at the front and multi-links at the rear, and while you can feel the weight in cornering, the standard Airmatic air suspension (which does away with steel springs) is superb in terms of ride comfort and body control.

We took a deep breath and pushed enthusiastically through a series of sweeping corners and the fat (285/45 fr - 325/40 rr) Continental ‘PremiumContact 6’ rubber wrapped around our car’s (optional) 22-inch rims gripped hard.

The ‘4Matic’ all-wheel drive system also seamlessly shuffles torque between the front and rear axles (theoretically up to 100 per cent in each direction).

Merc has put extra focus on body rigidity, the tuning of engine and suspension mounts, and sound absorption, and it shows. The GLS 400 d is beautifully refined on the highway. A neat touch is the car automatically lowering 15mm at motorway speeds or when ‘Sport’ mode is selected.

Steering is electromechanically assisted, and Merc says the front suspension geometry has been revised to minimise vibration through the wheel. And yes, feedback is minimal, but unfortunately so is road feel with only a general connection between your hands on the wheel and the front tyres on the bitumen.

When you’re steering a large beast like this, often with something substantial hitched to the back, you want to know braking performance is up to the task, and the GLS’s big ventilated discs all around deliver reassuringly strong stopping power, with nice, progressive pedal feel to boot.

The seats are adjustable six ways to Sunday, but beyond that they’re comfortable and supportive, even over long stints behind the wheel.

We stayed on the bitumen, because, let’s face it, that’s where this car will spend 99.9 per cent of its time, with the exceptions of the boat ramp, a ski weekend or pony club.

For those special occasions the optional ‘Off-road engineering package’ adds a low-range transfer case, inter-axle locking, hill descent control, and under body armour for more serious work.

At the time of this launch drive the GLS hadn’t been safety assessed by ANCAP, but you could make a small wager, like every penny you have to your name, that it will score a maximum five stars.

The expected active features are there, including ABS, ASR, and ESP, with additional tech including ‘Active Blind-Spot Assist’, ‘Active Brake Assist' (Merc-speak for AEB), active lane keeping and lane change assist, ‘Adaptive Brake’, ‘Attention Assist’, ‘Evasive Steering Assist’, ‘Parktronic’ (active parking assist with 360-degre camera), rear cross-traffic alert, traffic sign assist, and a tyre pressure warning system.

Then, if all that isn’t enough to avoid an impact the GLS is equipped with nine airbags (front and pelvis side for driver and front passenger, side for outer rear seat occupants, full-length curtain, and a driver’s knee bag), an active bonnet to minimise pedestrian injuries, and the ‘Pre-Safe Plus’ (flashes rear hazards to warn drivers closing too quickly from behind, tightening the belts at the same time, and locking the brakes if the GLS is stationary with a rear impact imminent).

Mercedes-Benz stands by its three-year/unlimited kilometre warranty plan, stating at the launch it has no plans to extend it to match what most of the mainstream brands now offer (five years). But it's not alone in the luxury segment in that regard.

The big point the company's local reps made was that they're trying to lower the cost of ownership for customers through servicing packages. You can pre-pay them, or you can pay as you go (PAYG).

The GLE requires maintenance every 12 months or 25,000km. The pre-pay option is $2700 for the first three years/75,000km of maintenance or, if you decide to PAYG, the costs are $850, $1200 and $1250 (totalling $3300 over the same period). It makes sense to pre-pay then, and you can bundle the cost into your finance, too, so you'll notice it less.

There is three years roadside assist included at no cost if you buy the car brand new, as it coincides with the warranty period.

The Mercedes-Benz range is covered by a three year/unlimited km warranty, which, like Audi and BMW continues to lag behind the mainstream market where the majority of players are now at five years/unlimited km, with some at seven years.

On the upside, Mercedes-Benz ‘Road Care’ roadside assistance is included in the deal for three years.

Service is scheduled for 12 months/25,000km (whichever comes first) with pricing available on an 'Up-front' or 'Pay-as-you-go' basis.

As a guide, service pricing for the outgoing GLS is set at $2600 per service (up-front) and $3250 (PAYG), a saving of $650 a pop. Fourth and fifth services are also available for pre-purchase ($3550 and $4900).