2023 Lexus RX350H vs Lexus RX500H

What's the difference?

So, is the latest Lexus RX good enough to stay, or should it sashay away?

In almost every single way except accessibility (the cheapest is now $15K more expensive, remember), the newcomer is hugely better than the model it replaces, with a level of sophistication and refinement – as well as comfort – that the underwhelming predecessors just could not manage.

And, yes, while there is tech shared with the Toyota Kluger (as there's always been), RX #5 looks, feels and drives much more like a large luxury SUV should.

Speaking of which, few rivals can match the family-friendly RX's combination of customer service, glamour and opulence.

Our verdict then? This Lexus has gone from being a drag to one of the queens of the BMW X5 class. RX... Shantay, you stay!

The Lexus RX500h F Sport Performance certainly gave a solid driving performance this week. I was comfortable behind the wheel and enjoyed the luxe features up front. I feel that it's missing some luxe items in the back seat and some of the family storage options that other large SUVs can have but otherwise, it suited my family’s needs. The fuel efficiency was quite surprising for a hybrid, so this gets a 7.0/10 from me.

My son really liked the panoramic roof and his high seating position. So, he gives this an 8.0/10.

They used to say that the revolution will not be televised.

At first glance, the same also applies with this fifth-gen RX, since all the big changes are largely out of view.

Precisely how different it looks depends on which angle you're looking at it from.

Observing nose-on, the RX's front tracks and body are wider and it boasts a new Spindle Body grille design which is meant to have a 3D effect, but is quite fussy to some eyes. And this is meant to carry on through to all future Lexuses, by the way.

Yet, in profile, the newcomer is hard to distinguish from the old one, with its returning floating roof C-pillar motif, which looks quite sleek. Yet the wheelbase has been stretched, which results in 60mm more interior space, and that benefits overall proportions as well as occupants.

Some reckon the strip tail-light design and clean surfacing make the rear the RX's most arresting angle.

Note that Lexus has dropped the old RXL seven-seater model – it didn't sell very well. A replacement is coming but it won't be anything like the new RX. Stay tuned to CarsGuide for more on that in the not-too-distant future!

The RX is a deceptively large SUV, at first glance the sporty tailoring might make you think it’s the smaller NX sibling but park it and you’ll see how it fills up a space!

It’s 4890mm long and 1920mm wide but the compact 1695mm height is what causes the misdirection.

Let’s get straight into some of the obvious design changes. The iconic ‘spindle’ grille design has been flattened at the top with a new body panel. It’s a design choice that makes the bonnet look more bulbous than sporty but that’s pretty much all I don’t like.  

It was a great choice to lift and level out the sloping of the bonnet because it looks a lot more purposeful now. There’s lots of sporty elements too with the black 21-inch alloy wheels and faux-mesh intake vents at the front and rear. Plus, I’ve always been a fan of the floating roof effect that’s created by the black panelling that shoots from the C-pillar to the rear.

It’s not just the exterior that’s been revamped. The interior now boasts a massive 14-inch touchscreen multimedia system, up from the 12.3-inch screen from the previous generation. The gear shifter is now an e-shifter and the dashboard has been ‘stepped’ to make it feel like you’re being tucked into the cockpit. There’s new ambient lighting inside too, designed to make the interior feel like a luxury lounge.

All round, they’ve nailed the ‘luxury’ aspect.

At nearly 4.9 metres, the RX is deceptively long, and that pays dividends inside, while a larger and roomier cabin are the main beneficiaries of that stretched wheelbase.

Step inside, and you're greeted by a modern, attractive and functional dashboard that looks and feels upmarket – even in the least expensive version. This isn't always the case with luxury SUVs. You're not aware of corners being cut or cheap materials. It all seems really well crafted.

Sumptuous front seats provide loads of squishy, cushy comfort as well as adjustability to help find the right driving position for you. Taller people can now sit lower down if they like, meaning it's less cramped for them now. In fact, most occupants will find the RX pretty spacious up front.

Lexus has also worked hard to right other previous wrongs as well.

While not especially pretty or distinctive, the instruments are clear and informative, providing a wide array of driving, vehicle and multimedia data as required. That old intimidating tech-overkill presentation has been binned. Mercifully.

For example, the central touchscreen now features shortcuts for the most often-used items, so you're not forever diving into menus and sub-menus for climate control, navigation, audio, vehicle settings or phone access. And there's now a 'Hey, Lexus' voice control function to further aid useability.

Other plus points up front in the latest RX include an excellent audio system, extremely effective yet unobtrusive ventilation, and loads of storage – whether in the decently sized glovebox, beneath the vast centre armrest or within the deep door pockets.

And while they might need a moment to get used to, the e-latch electric door handles soon become second-nature to operate. And they provide a potentially life-saving extra bonus.

Speaking of which, there's even more surprise and delight to help you connect with the RX emotionally. It isn't all about wearing sensible shoes in here.

For instance, the big 14.0-inch touchscreen looks and feels contemporary yet is wonderfully user-friendly. It actually invites you to play around with it. The dashboard's horizontal themes create a sense of width and space that's... freeing. There are far fewer buttons than before, down from 81 to 50, though they're also still around for vital functions like audio volume control. And on some grades, the varying ambient lighting choices include exhilarating, relaxing and arousing.

But while this interior is a huge step forward and one of the most appealing aspects of this latest RX, there are some misfires remaining.

Chief among them is the infuriating cruise control buttons with their new-fangled 'capacitive touch' tech, which is fiddly to use and alarmingly distracting. This is a throwback to the infernal mousepad controller found in older models.

The same applies to the camera-based rear-vision mirror found on higher grades, which can induce nausea at a single glance. Did Lexus actually test this on humans beforehand?

Moving to the rear seat, it's clear the company did put the family first, with that stretched wheelbase and extra legroom it liberates. Your 178cm tester found ample headroom, legroom and kneeroom sat behind a front seat set up for them. Meanwhile, the cushion is well padded and the (reclinable) backrest comfy.

Amenities include face-level air vents, climate controls, USB ports, a centre folding armrest with cupholders and storage, overhead lighting and grab handles, deep door pockets and a decent view out.

Overall, that premium feeling up front continues out back too.

And great news for family car buyers – the latest RX's has a larger boot, it now measures in at 612 litres (and expands to 1678L with the rear seats folded down), and comes with a long, flat floor with some storage underneath.

Note, though, that only the F Sport has a temporary spare wheel – the rest make do with a tyre repair kit.

Sometimes you can forget how many luxury items this car has because they've been sprinkled around too sparsely.

For example, front passengers definitely enjoy the most this car has to offer. The legroom and headroom are both great, while the luxe factors feature heavily with the heated and ventilated seats and heated steering wheel. It’s great that there is dual-climate control up front and ample individual storage on offer.

The driver has a lot of technology within easy reach – the 14-inch touchscreen multimedia system is simple to use and has built-in satellite navigation. You can pull the directions into the head-up display and there’s still a healthy mix of physical dials on display. The wireless Apple CarPlay was easy to connect to and there’s also wired Android Auto, Bluetooth connectivity and digital radio (which was good in the city, terrible in regional areas).

Front passengers are absolutely spoiled when it comes to charging options, too. You can choose between an USB-A port, three USB-C ports, 12-volt port and a wireless charging pad!

When I reviewed the smaller NX sibling, I struggled with the e-latch door handles but finally got used to them on this model (I even like them!). My six-year-old found them to be frustrating at times and if the groans from my family members are to be believed, they weren’t impressed either but I do think it came down to it being a ‘user’ issue!

The backseat is comfortable and perfect for my 168cm height but taller passengers may feel a little cosier. The seats are set in a stadium setting, which does make you feel like you’re teetering in corners but my son loved the high position.

You can comfortably fit a couple of child seats back there but it might be a squeeze for three. The wide door apertures do make it easy to fit a child seat and to bend down to buckle them in.

Individual storage is limited to just map pockets, two cupholders and skinny drink bottle holders in the doors. The amenities never quite make it to luxurious either but I did like seeing two USB-C ports and retractable sun blinds.

The boot space is decently sized at 612L but the aperture is sloped, which means you might struggle to fit some bulky items. It has a level load space and it’s easy to access the temporary spare tyre. The powered tailgate with kick-function is super quick and handy too. 

There are six models for the RX and the 500h Sport Performance completely replaces the previous 450h model as ‘top dog’.

As with most things, the purchase price has shifted upwards with a hearty $126,000 tag (before on-road costs). However, it’s still almost $10K more affordable than its nearest rival, with the X5 at $139,900 and the GLE at $135,200 (all before on-road costs).

Being a top model means you enjoy the perks of many features coming as standard, like electric front seats with lumbar support, heated and ventilated front seats, heated steering wheel, panoramic sunroof and leather accented seats and trim.

It even has real aluminium inserts for the accents and a new for 2023 digital rear-view mirror.

The only luxe factor that it doesn’t have, but should for a flagship model, are heated and ventilated outboard seats in the back row.

Other features include some decent tech, like wireless Apple CarPlay and wired Android Auto, three-zone climate control and a premium Mark Levinson sound system but more on that below.  

As per the Toyota RAV4 hybrid, the RX350h uses a 2487cc 2.5-litre four-cylinder petrol engine producing 140kW of power at 5200rpm and 239Nm of torque from 4300-4500rpm.

Combined with a 134kW/270Nm synchronous permanent magnet electric motor and nickel-metal hydride battery, it drives the front wheels via a continuously variable transmission (CVT). Maximum system power is 184kW.

The sprightlier E-Four option adds a second electric motor on the back axle to provide AWD. It betters the 2WD's zero to 100km/h sprint time of 8.1 seconds by 0.2s.

Next up is the RX350, which swaps out the hybrid tech for a 2393cc 2.4-litre turbo unit, pumping out 205kW at 6000rpm and 430Nm from a low 1700-3600rpm, while driving all four wheels via an eight-speed torque-converter auto. Its 0-100km/h time is 7.6s.

Finally, there's the RX500h hybrid, combining the 350's 2.4L turbo (producing 202kW at 6000rpm and 460Nm from 4300-4500rpm) with two electric motors (one on each axle) and a unique six-speed auto, for a combined 273kW. It's rapid too, reaching 100 in just 6.2s.

Oh, by the end of 2023, the RX450h+ plug-in hybrid electric vehicle (PHEV) will also be part of the line-up.

On all models, suspension is the tried-and-tested MacPherson-style struts up front and a multi-link rear arrangement. The RX's platform is new, sharing the TNGA Toyota New Global Architecture with the Camry, RAV4, smaller NX and – you've guessed it – the latest Kluger.

There is only one engine for the top model and that’s a 2.4-litre, four-cylinder turbo-petrol hybrid offering. It has a combined max power output of 273kW.

This replaces the old V6 hybrid engine from previous models but I found it to still be punchy. In fact, it’s claimed that you can do 0-100km/h in as little as 6.2 seconds.

It’s an all-wheel-drive and features a cool – eAxle … meaning the car is a bit clever with its power distribution using the electric motor to power the rear axle and the petrol engine to power the front. You can notice the gear changes with the six-speed auto transmission but overall, this combination delivers a solid performance.

No shocks here.

The RX350 turbo slurped 11.0L/100km over our launch drive route, which took in both peak-hour traffic jams and rural highway runs, compared to 9.6L for the 500h hybrid turbo and just 6.4L for the 350h hybrid.

So, how do these compare to the official figures?

Well, quoting the pretty-lax NEDC numbers, the 350 should average 8.7L, the 500h a frankly surprising 6.5L while the 350h shines at just 5.0L in the 2WD and 5.4L for the AWD version.

The corresponding carbon dioxide ratings are 114g/km (RX350h 2WD), 123g/km (350h AWD), 197g/km (350 turbo) and 148g/km (500h).

Technically, then, the most economical RX, the 350h 2WD, can average 1300km per (65L) tank! The 350h AWD can achieve about 1200km, the 500h about 1000km and the 350 turbo just 776km (using a bigger 67.5L tank).

Both RX hybrids can drive silently in electric-only mode stepping off the line, at low speeds or when coasting along, and that's really impressive. Less so is every RX's thirst for more-expensive 95 RON premium unleaded petrol.

The official combined fuel figure is 6.5L/100km and that’s up by half a litre on the previous model. Real-world testing saw my figure at 8.3L, and I was disappointed with the efficiency. There are more efficient options out there that I would consider if the ‘hybrid’ part of the model’s name was what interested you.

With the 65L fuel tank and based off the official combined figure, you should be able to get a 1000km driving range … but based off my experience, I would expect a little less than that.

If you've owned any previous-generation RX, you'll definitely recognise most if not all of their good points, like ease, smooth-road and low-speed refinement, and complete reliability and dependability.

But now the Lexus has gained a far, far broader range of talents and capabilities. And that's a direct result of the series switching to the TNGA platform, like most of its brethren (and Toyota cousins).

Let's begin with the most exciting edition, the flagship RX500h F Sport Performance.

This is the brand's first hybrid turbo, and it's a cracker. Electrified for silky quietness when stepping off the line, the internal combustion engine (ICE) takes over seamlessly as soon as you need to really get moving, providing a rich, torquey shove as required.

While not BMW X5M fast, it's rapid all right, and satisfyingly responsive to your right foot. The whoosh is accompanied by an artificial (albeit quite nice) exhaust note, that's a bit turbine-like, to let you know you are or are about to break the law speeding.

Additionally, wearing 21-inch wheels and tyres, there's an exceptional amount of road grip, for safe, planted handling and roadholding. This applies to all the latest RXs, actually. But – and despite its 100-150kg weight penalty compared to lesser versions ­– the 500h feels the most athletic. Basically, it does what the tin says it should.

The flipside? While the adaptive dampers do smooth out most bumps, it can get a little jittery over some surfaces. And it is prone to some tyre noise intrusion over some bitumen. Yet, compared to former big-wheeled RX, the 500h's ride is comfy enough.

Next up is the RX350. This is basically the 500h with the same four-pot turbo engine but minus the electric motors and battery, so it benefits from a 155kg mass saving. And that's immediately obvious in its better high-speed agility.

However, while the engine loves a rev, the lack of electrification and all that meaty torque it brings is always noticeable, meaning the driver has to always mash the accelerator for overtaking to be over quickly. And as a result, the 350 can sound a bit noisy. Otherwise, for normal commuting and point-to-point travel, this is fine. Unremarkable but supremely capable. You'll miss the hybrid oomph, though. And the economy.

Finally, there's the RX most people buy – the 350h. Yes, there's a RAV4 engine and motor(s) stuffed in haute couture, but this is so much more than that. Performance from a standing start is always brisk, with speed piling on with delightful ease if you so desire, and there always seems to be some muscle left in reserve for instant manoeuvres – whether going fast or slow.

The whole experience is seamless, easy and muted. Only when you floor the throttle does the powertrain whine, but it's not that sort of SUV.

Plus, wearing the 21-inch wheels and with the adaptive dampers, the 350h steers, corners and rides well enough, being both skilful and accomplished, if not especially involving, let alone thrilling.

What we're saying is that the base hybrid proposition is good enough to wear the Lexus badge. The RX has finally come of age, dynamically speaking. And about time.

My first thought when I drove this was that it doesn’t drive like a big car. It has nice sporty handling – it feels firmly positioned on the road and the steering is responsive.

There’s a definite sense of power but it’s lazy. You have to get firm with the accelerator but it performs well when you push it.

There’s an interesting duality at play here because, despite this, it’s not sluggish - I’m just as confident on the open-road as I am zipping across traffic in this.

The suspension is adaptive and feels springy. It handles cornering quite well but I’m not as firmly seated as I would like. My husband said the same from the passenger side.

The cabin is extremely quiet and peaceful until my kid gets into the car. Then it’s 20-questions in 20-seconds. But otherwise, the new active noise cancelling this model has, works.

I really love the 11m turning circle – parking this in a rat-warren car park was simple. The 360-degree view camera is easily in my top three for camera tech that I’ve used and I like how the car ‘disappears’ when you’re manoeuvring. It makes it easier to navigate a tight spot and not get distracted. Large SUVs can sometimes feel daunting to park but not this one.

The RX has a full suite of safety features that are always great to see on a large SUV, like: LED daytime running lights, lane keeping aid, lane departure alert, blind spot monitoring, rear cross-traffic alert, 360-degree view camera, front and rear parking sensors and dynamic parking guidance.

A cool highlight is the 'Safe Exit Assist' which will alert you via the dash if the car has sensed an oncoming obstacle when you go to exit the car. However, Lexus goes further and if the obstacle is still present and you try to open the door, the car will LOCK your door and stop you from exiting. Pretty neat!

The autonomous emergency braking with forward collision warning has car, pedestrian and cyclist detection (operational from 5.0 – 80km/h and up to 180km/h for car detection).

It achieved a maximum five-star ANCAP safety rating from testing done in 2022. However, this model used to have 10 airbags but now only has eight. I do like that it now has the front centre airbag.

There are ISOFIX child seat mounts on the outboard seats and three top-tether anchor points. You may get lucky with three skinny child seats but two will fit best. A 0-4 rearward facing child seat can be installed but will encroach on front passenger comfort, especially if they’re tall.

Lexus now offers a five-year, unlimited kilometre warranty with roadside assistance.

Furthermore, hybrid versions of the RX include a 10-year, unlimited kilometre battery warranty.

Service intervals are at 12 months or 15,000km, whichever comes first.

The RX offers three years and 45,000km of capped-price servicing, with each one costing owners $695 – that's pretty competitive for a luxury brand.

So is the first-rate ownership experience. Amongst other benefits, there's Lexus' 'Encore' aftersales subscription program; free for the first three years, it includes myriad offers and services including discounted petrol.

Plus, owners can have their cars picked up remotely and returned washed, and with free use of a loan vehicle delivered to their door.

The ownership terms have been improved too with the RX now coming with a five-year/unlimited km warranty term, which is more in line with the market standard.

It has a five-year/75,000km capped-price servicing plan and services cost $695, which is $100 more than the previous model. Even with the price hike, the servicing costs aren’t as expensive as others in the class. 

Servicing intervals are reasonable at every 12 months or 15,000km – whichever occurs first, which is good.

Lexus recommends a minimum of 95 RON petrol for this model.