What's the difference?
When you look at a Lexus LX, you see a distinct resemblance to a Toyota LandCruiser. That’s understandable given that, fundamentally, the Lexus LX is a comprehensively gussied-up Toyota LandCruiser.
Built to put the luxury brand into the large SUV game, and taking advantage of Toyota's huge product portfolio, it's clear that this is not for chucking down the side of a mountain (although it can absolutely do that if asked, as long as you're on good terms with your local paint shop).
Lexus is - or more accurately, LX buyers are - very clear about how folks use the LX: it’s a city car. So it's got all the sophisticated city looks, with skirts and bling and big shiny alloy wheels. Whether there's a point to all that is irrelevant - there are clearly people, like you, who want a posh LandCruiser.
In 15 years as a car reviewer there have been plenty of super luxurious cars and there has been plenty of people moving. But not many super luxurious people movers. Until now. Until the Lexus LM 500h.
This people mover costs a quarter of a million dollars. And if that caught your attention you probably also want to know what that buys you. My family and I found out when we lived with the LM 500h Ultra Luxury for a week.
The Lexus is awkwardly big and not very fleet of foot when you're negotiating the commute to work, school or the shops. It slurps fuel at a rate we're not used to seeing these days and it's not the easiest to park, even with all of its cameras and beepers.
The LX is far more at home out on the highway, where it is incredibly comfortable and quiet. One imagines the diesel entry-level model would do it all, but with less consumption. If you must have a V8, the LX 570 without the S might be even more comfortable without the sports dampers.
Either way, it's a lot of car for the suburbs.
The Lexus LM 500h is luxurious, comfortable, practical, easy to drive and expensive. While it may appear to be the ultimate family car, with only four seats it's limited in terms of how many kids and their friends you can carry. On top of that, the privacy screen introduces accessibility issues to the kids you wouldn't encounter on other vehicles. If you are thinking of a Lexus people mover as your next family car I'd suggest looking at the LM 350h which has seven seats and no privacy screen. If you’re looking at a business class executive van the LM 500h would be perfect.
The LX came in for a facelift in 2021, perhaps to differentiate it from its Toyota sibling and, according to the press release, “ its level of urban sophistication.” That kind of tells you where this car is going to spend all of its time, doesn’t it?
There’s the new spindle grille that dominates the nose, with some clever detailing to make it look a bit more sporty and dramatic. Around the car there are modified bumpers, skirts, new wheel designs, all that kind of thing. It does look sportier, but there’s no way to hide the visual bulk of such a big unit.
The interior is largely unchanged and the ruggedness is softened somewhat by semi-anline leather trim and alloy sports pedals. It’s terribly conventional and very usable, but there’s none of the excitement or innovation you'll find in other, more recent Lexus cabins.
The LM 500h doesn't look real. More like a concept vehicle with its vertical face wearing that enormous grille. Feels like if you watched it for long enough you’d catch it transforming into some kind of robot. Yet, at the same time its styling is elegant and prestigious.
I have a confession to make. I used this Lexus as my office. Its interior is that comfortable and spacious. I'm also a parent and there were times where it was the quietest place to get some work done.
It also let me observe people's reactions as they walked past with their dogs not knowing what was going on inside behind those tinted windows. The people that noticed were clearly car enthusiasts as they knew what they were looking at and couldn't pass without gaping it awe.
The LM 500h’s interior is superbly plush with thick carpets, beautiful copper metallic trim and nappa leather seats.
As I’ve said, the cockpit up front is less luxurious than the extravagant first class section in the back behind that dividing wall.
And yes, I’ve seen large screens before but nothing that stretches the width of the vehicle.
Hellooo?! I think there’s an echo in here. This is one giant car, with eight seats available for the keen or foolhardy to squeeze themselves into. If you’ve got all eight deployed, the boot space starts at a reasonable 349 litres. Kick out the three in the back row and flip them up to the sides of the boot and you have 710 litres, although that figure is slightly down on what it could be as the seats don’t stow neatly away under the floor.
Getting the third-row passengers out is a bit of a chore, because the middle row needs a hefty shove to move, while folding the third row jump seats is a power-assisted affair. The middle-seat passenger in the third row is hugely unlikely to be comfortable no matter their size, but the headroom is good anywhere you choose to sit, and the second row has heaps of legroom.
Scattered throughout are cupholders - I counted seven - and you get bottle holders in the doors. All three rows should be reasonably comfortable, with vents supplying climate-controlled air to each and everyone, and the middle row has its own set of controls.
You might be able to take Lexus out of Toyota but it's very hard to take Toyota out of Lexus and this particularly applies to the practicality of the LM 500h.
Every day I discovered new compartments, tray tables and storage areas. There are so many cabinets, lockers and hidey holes that we almost left my belongings (an entire family of plushie toy capybaras) behind because there are so many places to check.
Of course, I'm talking about the rear compartment here because up front there's not much storage. In fact, it proved to be quite a problem in that I had nowhere to put my bag with somebody sitting next to me and no area behind the front seats to stow it, either.
Talking of seats, the LM 500h only has four of them, with two up front and two in the rear. Up front, the seats are supportive and large, but the rear seats - those are, well... have a look at the images.
We’re talking two large captain's chairs that look as though they’ve been removed from the first class section of a plane.
And while this might be suitable for businesses shuttling a couple of executives to and from meetings, for a family, even with two children, the extra couple of seats a third row offers would come in handy.
The LM 350h has seven seats over three rows and no privacy screen. A far better choice for families.
For device charging there are USB ports up front and in the rear. There are wireless phone chargers for those in the back seats but not up front.
The LM 500h has a cargo capacity of 752 litres with all seats in place.
When you’re knocking on the door of $170,000, “good value” is relative. You’ll be pleased to hear, however, that the LX 570 S is properly loaded. You get 21-inch wheels, air suspension, comprehensive multi-terrain modes should you feel the need to get out amongst it, terrain cameras (with under-car view), variable steering, auto LED headlights, auto wipers, powered tailgate, reversing sensors, reversing camera, clearance sensors, sat nav, head-up display, power front seats, four-zone climate control, heated front seats, wireless phone charging, around-view cameras, sunroof, heated steering wheel, and heated outboard seats in the middle row.
The 12.3-inch screen is big but it’s the old Lexus system, controlled by the weird mixture of touchpad and four-way rocker switch. It’s never been a satisfactory control method and the system itself is a little cumbersome, lacking Apple CarPlay and Android Auto.
The kids in the back should be sorted, though, with an 11.6-inch HDMI-input screen on the back of each front seat, and a set of supplied headphones so that, once the kids are plugged in, you can enjoy the 19-speaker Mark Levinson stereo in peace.
The Lexus LM 500h sits at the top of its range and is without a doubt one of the most expensive people movers on Earth with its list price of $220,888.
As you would imagine the standard features list is as extensive as it is extravagant.
For starters, while the regular LM 350h has two rows of seating in the rear (seven seats all up, including the front two), the 500h has the third row removed and just two super luxurious and enormous fully reclining seats fill the entire space. It’s like a theatre back there.
That theatre theme keeps going with a media screen in the back so large it stretches the width of the vehicle. Seriously, it's a 48-inch screen to watch movies or connect to your device.
The sound system is probably the best I’ve experienced - a spine tinglingly incredible 23-speaker Mark Levinson set-up.
What else can I tell you? Those rear seats are upholstered in beautifully soft semi-aniline leather. They’re heated and ventilated with a massaging function and... ridiculously comfortable.
There’s four-zone climate control, windows which have an electronic shade that turns the glass opaque, there are wireless phone chargers in the doors and carpet throughout so thick you sink down into it as you step inside.
Our LM 500h was upholstered in the 'Solis White' leather which also brings contrasting and mesmerising copper metallic trim.
Oh, and there’s a wall with an electric glass screen that can be raised or lowered to separate the rear passengers from the driver.
I should have mentioned this earlier. The kids loved it, but these parents spent a lot of time telling the 10- and three-year old not to put the screen up again.
The rear occupants, aka the kids, can also lock the screen in place. Which they did, and so sound proof is the dividing wall that we can only just hear their uproarious laughter.
Up front, the cockpit is comfortable but it’s clear all the space and luxury is for those being driven around.
Still, the front seats are leather with heating and ventilation, there’s a 14-inch media screen and 12.4-inch digital instrument cluster, plus a head-up display. Sat nav, Apple CarPlay and Android Auto are also standard.
The 5.7-litre petrol V8 is classic Toyota/Lexus, unstressed and unhurried, with 270Kw and 530Nm. All of this is harnessed to an eight-speed automatic and an extremely capable off-road setup that almost nobody who buys this car will ever use.
The LX 570 S will tow up to 3500kg braked and 750kg braked.
The LM 500h is a petrol-electric hybrid with a 2.4-litre four-cylinder turbo-petrol engine which makes 202kW/460Nm and works in concert with two electric motors.
The front motor makes 64kW/292Nm and the rear makes 76kW/169Nm. The combined maximum power output of the two motors and the petrol engine is 273kW.
The LM 500h is all wheel-drive and has a six-speed automatic transmission.
The official combined cycle figure of 14.4L/100km is fairly sobering but the real world is even more so - my time with the LX 570 S yielded an indicated 18.5L/100km, which was not unexpected given I spent a lot of time in urban and suburban driving. I don’t think that figure will come as a surprise to any owner of a 2600kg-plus petrol V8-powered four-wheel drive.
The LX 570 S has twin petrol tanks (93 and 45 litres) for a whopping 138-litre capacity to swallow 95 RON fuel, which, on my figures should deliver 745km between fills.
Lexus says after a combination of urban and open roads the LM 500h should use 6.6L/100km. In our own testing we found consumption was higher at 9.4L/100km.
Worth noting my driving environment was mainly a hilly suburban one filled with school drop offs. Achieved some personal bests this week, with one long run to Sydney’s outskirts, only to return in nightmarish peak hour traffic.
Premium (95 RON) fuel is required and the tank size is 60 litres. In theory the driving range is a smidge more than 900km, which drops to around 640km using our real-world average.
First, some key figures - the LX 570 S is 5.08 metres long, 1.98 metres wide and 1.87 metres tall, depending on the height you’ve set the air suspension. It is Quite Large. Yes, cars like the Mazda CX-9 are as long and the Hyundai Palisade is nearly as tall, but given the LX’s humble origins, it just feels really, really big, and it looks it, too.
That feeling is not helped by oddly heavy and slow steering. The latter quality is a result of its off-roading abilities, but you can’t help but wonder if the variable-ratio steering couldn’t be made a bit quicker for town use. The S in the 570 S also adds sportier dampers front and rear, which do the ride quality few favours. Smooth roads are fine, of course, but concrete roads induce a weird porpoising movement that some air-suspended Land Rovers get, and it’s not particularly pleasant, although if you don’t use one of those roads, you won’t notice.
It's obviously a tricky machine to park and get around tight inner-city back streets. Our narrow suburban street posed a challenge when turning in and out of our narrow driveway with cars parked either side. And I did wonder about the strength of our driveway, given the heft of the LX.
I'm not going to pretend I enjoyed driving the LX, but it’s not bad to drive. You’re always aware of the sheer size and weight of the thing, though, as well as the conspicuous consumption of the very smooth and very agreeable V8. The engine does its best to shift the huge weight and the transmission is beautifully calibrated.
Once you’re on a motorway, progress is quite regal, too, so trips away in the LX will be supremely comfortable, even if you hit the busted-up dirt roads I accidentally ended up on.
Quite simply, driving the LM 500h is like piloting a limousine on stilts. Superbly comfortable, but with an elevated driving position that offers outstanding forward and side visibility, the LM 500h is an easy vehicle to drive for long periods of time.
A digital rear vision mirror means visibility behind is good and unobstructed by the privacy screen or the seats.
The drawbacks are down to the lack of space up front, with the driver’s chair limited in its ability to recline or slide back due to the bulkhead behind it.
And that's compounded by the lack of cabin storage for bags if the front passenger seat is taken.
As for the rear passengers there aren't many people movers offering this level of comfort, except perhaps the Zeekr 009.
Variable suspension that adjusts continuously keeps the vehicle composed and provides a high level of comfort for those in the rear. At the same time, the LM stays nice and flat through roundabouts while remaining civilised over speed bumps.
And then there's the acceleration, which, while not supercar-like is incredibly brisk for a van. The all-wheel drive system provides outstanding traction in wet and slippery conditions, too.
Our family used the LM daily for everything from school runs to shopping trips and weekends away and not only was it fun to drive, our lucky rear passengers enjoyed sitting high and being able to see clearly out their windows along with the luxury of a giant movie screen.
The LX has 10 airbags, ABS, stability and traction control, forward AEB (with pedestrian detection), auto high-beam, lane-departure warning, blind-spot monitoring, rear cross traffic alert and trailer-sway control.
The LX does not have an ANCAP safety rating. Its LandCruiser twin was last tested in 2011, so that’s not exactly relevant, given the huge rule changes and improvements in safety equipment since then.
The Lexus LM 500h is yet to be tested by ANCAP so it doesn't have a safety assessment score. There is, however, a high level of safety tech onboard including AEB which can detect pedestrians, cyclists, motorcyclists and other vehicles, emergency steering assist, lane keeping assistance, road sign recognition, rear cross-traffic alert, front and rear parking sensors as well as six airbags.
For child seats there are ISOFIX points and top tether anchor mounts on the two rear seats. We have a forward facing child seat and found it easy to install.
A space-saver spare wheel is located under the boot floor.
Lexus offers what I think is a unique four-year/100,000km warranty along with four years' roadside assist.
Capped-price servicing weighs in at $495 per service, almost $3000 over six services, and you'll be back at the dealer every six months or 10,000km before leaving with a loan car. Or the dealer will come and fetch the car from you and then return it freshly cleaned. Nice.
LX owners also get access to Lexus Encore Platinum . This generous program includes Lexus on Demand (you can book another Lexus - such as an LS or an RC F if you’re feeling racy - four times per year at some airports or dealers) and eight valet parking vouchers for some Westfields and Chadstone in Melbourne, all booked through the Encore app. There’s also a bunch of benefits inherited from the standard Encore program.
Lexus covers the LM 500h with a five-year, unlimited kilometre warranty.
The Lexus Encore Platinum program is complimentary for LM owners for three years, providing 24-hour roadside assist, a loan vehicle or pick-up/return service at service time, 'On Demand' vehicle evaluation options, valet and airport parking benefits as well as exclusive offers and event opportunities.
Servicing is recommended annually or every 15,000 kilometres, and impressively, pricing is capped at $695 per service over five years.