Jeep Problems

We have contacted Jeep on your behalf and asked they have a service rep check your car. What you describe is unsatisfactory, and I would have expected them to offer you a courtesy car while they sorted yours out.

It's a little too early to be demanding a replacement car. Before doing that I would want to establish that it isn't the fuel from the private bowser you're using. If you can switch to a fuel outlet that has a high turnover of diesel and then see if the problem returns.

We have pushed hard and finally have the answer. Jeep has developed a genuine fix in the US. Australian dealers have a service bulletin on how to eradicate the problem.

We've also heard complaints about the Jeep but the new Pathfinder is impressive and gets The Tick from me.

The towing capacity is set by the manufacturer based on things like the design of the vehicle, its rear axle load, the capacity of its tyres, the ability of its brakes to pull it up safely, and the effect of the loaded trailer on its attitude and stability.

We were advised that there was fix in the pipeline, so it's disappointing that it hasn't been fixed. We have contacted Jeep again to ask about their plans for a fix.

It's good to hear that your dealer has taken care of your concerns and fixed the problems that have surfaced. I would expect that other dealers would also be diagnosing problems and dong the appropriate repairs and not just replacing the shocks because they're the flavour of the month.

It's a little late to decide you don't like the camera; the time to do that would have been during the test drive before you bought the car. The answer you got is the answer you should have expected. You could try having an aftermarket camera fitted if you really don't like the factory one.

There are no lemon laws of the sort they have in the US. Carmakers and their dealers here are required to fix problem cars, but there is no real recourse in cases where they can't fix them, as there is in the American lemon law.