Isuzu NPR vs JAC T9 UTE

What's the difference?

Driving a truck of this size has never been easier than it is with these new Isuzus. Once you’ve worked out how to judge gaps in traffic and have acclimatised to the bulk of a light truck, it’s all pretty straight-forward.

The greater levels of connectivity and safety in this generation of trucks is a big leap on the OH and S front, and there’s no trade-off in terms of the traditional practicalities trucks like these offer.

Our advice would be to option up the suspension driver’s seat and, where possible, look into the independent front suspension, too, as this gives the vehicle a more car-like feel in terms of both steering and ride quality.

Meantime, the option of the ready-to-work packages makes the whole idea of getting into a light truck all the more simple, fuss-free and financially attractive. Which are all things fleet managers around the world can agree on.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

The budget-priced JAC T9 Haven is a traditional one-tonne turbo-diesel ute with plenty going for it. Sure, there are things that could be improved like any ute, but those issues are more about refinement than major design flaws. And when you consider it has five-star safety and is backed by a generous warranty, capped-price servicing and a 60-strong Australian dealer network, it represents excellent value for tradies on a sub-$50K budget. 

While it’s generally agreed that trucks trail cars and utes in terms of safety and connectivity, the latest N-Series trucks are aimed at reversing that trend. Lots of active safety gear has been added to the N-Series in the most recent upgrade and that’s led to a much safer vehicle.

The ability to connect Apple CarPlay and Android devices is also a major bonus this time around.

The other element unique to Isuzu is the ability for customers to order a fully-finished truck, rather than order the basic package from the truck manufacturer and then finding a third-party supplier for the body they need.

Isuzu calls it its ready-to-work option and it spans various types of bodies including a service body, conventional drop-side tray, enclosed van and even a tipper body. As an off-the-shelf alternative to the traditional way of ordering and specifying a truck, it’s a surprise nobody else has done it, although Isuzu’s volumes definitely play a part.

The T9 rides on a 3110mm wheelbase with 5330mm overall length, 1983mm width (with door mirrors folded) and 1920mm height.

It adheres to a traditional body-on-frame design with double-wishbone coil-spring front suspension, leaf-spring live rear axle, electronic power steering and four-wheel disc brakes.

Off-road credentials include 27 degrees approach and 23 degrees departure angles, 210mm ground clearance and 650mm wading depth.

The Haven's styling has a chunky and purposeful appearance and its spacious interior offers a tasteful blend of tones and textures with chrome and satin chrome highlights, contrasting red stitching and numerous soft-touch surfaces including curved diamond-quilting on the seat facings and door trims.

Because they’re made to work first and foremost, the cabins of these 4.5-tonne trucks are roomy and offer plenty of storage space for clipboards, receipt books, Eskies and more.

As a workspace rather than simple transport, plenty of thought has gone into how they function for an eight-hour shift, too, and options like suspension driver’s seats will make a difference.

They’re a bit of a climb up, though, so getting in and out requires at least some measure of dexterity. But once you are in, the view through that huge, panoramic windscreen is fabulous and if you like the seat-height advantage of an SUV, you’ll love an N-Series truck.

Beyond that, the quality of the interior plastics still trails the car and ute world by a margin, and the hard plastic surfaces aren’t great to look at or engage with. By trucks standards, though, they’re on the money.

With its 2055kg kerb weight and 3100kg GVM, our test vehicle offers a sizeable 1045kg payload rating so it’s a genuine one-tonner.

However, it’s only rated to tow up to 3200kg of braked trailer, which is 300kg less than the category benchmark. And with its 5630kg GCM (or how much it can legally carry and tow at the same time), to tow that weight would require a substantial 670kg reduction in payload to avoid exceeding the GCM.

That would also leave only 375kg of payload capacity, which could be used up by a crew of four tradies before you could throw their tools on board. Fact is, most owners would rarely (if ever) need to tow the maximum 3200kg, but should be aware of these GVM/GCM numbers to avoid overloading.

The load tub is protected by a spray-in liner and is 1520mm long, 1590mm wide and 470mm deep, with 1175mm between the wheel arches allowing just enough room for a standard Aussie pallet.

However, the front and rear load-anchorage points are positioned in the upper half of the sidewalls, which is not ideal for securing loads of lower height (anchorage points near floor level are ideal).

Even tall people will find the interior accommodating, given I’m 186cm and have ample space to not only find a comfortable driving position but also sit behind the driver’s seat (set to my position) with plenty of knee clearance.

There’s also generous rear headroom and enough floor space behind the centre console for the centre passenger to sit with their feet together, rather than either side of a transmission hump like numerous rivals. However, like all dual cab utes short of a full-size American pick-up, shoulder room is squeezy for three adults, so a limit of two would be preferable for long trips.

Front of cabin storage includes a large-bottle holder and bin in each front door plus an overhead glasses holder, single glove box and a handy drawer for small items near the driver’s right knee.

The centre console, with its two USB ports, 12-volt socket and wireless phone-charging pad, has a large-bottle and cupholder plus a small box at the rear with an internal air-con cooling vent and a padded lid that doubles as a driver’s centre elbow rest.

Rear passengers get a large-bottle holder and bin in each door plus three storage pockets on each front seat backrest. The centre seat’s backrest also folds down to reveal two cupholders while the centre console offers adjustable air vents, a pair of USB ports and a handy 220V three-pin domestic socket.

The rear seat is split 60/40 and both base cushions can swing up and be stored vertically if more internal load space is required.

Our only criticism is that the rear seatbelt buckles fall into deep recesses in the base cushions when not in use and can be difficult to fish out by hand when you need to buckle-up.

The T9 range is only available in 4x4 dual cab specification with a 2.0-litre, four-cylinder, turbo-diesel engine, eight-speed automatic transmission and part-time, dual-range 4x4.

It’s offered in two model grades, comprising the entry-level Oasis for a list price of $42,662 and the top-shelf Haven (as per our test vehicle) for $45,630, which is competitive with Chinese turbo-diesel rivals. Our example is finished in ‘Karak’ black metallic paint, which is an extra cost option ($595).

The T9 Haven offers compelling value when you consider how much standard equipment is included for well under $50K.

Like the Oasis, the Haven comes standard with 18-inch alloy wheels and 265/60R18 tyres with a full-size steel spare, tubular ‘iron’ side-steps, black metal sports bar, LED lighting with DRLs, electronic parking brake with auto-hold, heated door mirrors, leather-accented interior trim and steering wheel, power-adjustable driver’s seat, climate control, wireless phone-charging, colour 7.0-inch driver’s instrument cluster and six-speaker audio with a 10.4-inch multimedia touchscreen and Apple CarPlay/Android Auto connectivity.

The Haven adds decorative (non-load carrying) roof rails, privacy glass, ‘welcome’ puddle lamps, a 360-degree camera, front/rear parking sensors, auto-folding chrome door mirrors, heated front seats, choice of black or brown leather-accented interior, an auto-dimming rear view mirror, power-adjustable front passenger seat, rear 220V accessory socket and more. JAC also offers a range of genuine accessories.

The base engine for the N-Series trucks is a 3.0-litre turbo-diesel with 110kW of power and 375Nm of torque. Available across the short and mid-wheelbase N-Series models, the 3.0-litre engine is more or less the same engine as seen in the Isuzu D-Max ute range.

As such, it has a good reputation for durability and although there are some turbocharger and tuning changes compared with the D-Max, the basic engine is very similar.

There’s also a much more heavy-duty, truck-like engine option. That is also a four-cylinder unit, but with a massive 5.2 litres of capacity, it’s a real statement of intent. Although power is only marginally more than the 3.0-litre engine, at 114kW, torque is the big winner with 419Nm at just 1600rpm.

Typically fitted to N-Series models with the wider cabin, the 5.2-litre engine also shifts the GCM up a gear to 9000kg from 8000kg. The braked towing limit of the bigger-engined truck also jumps to 4500kg (from 4000kg).

The 3.0L trucks are fitted with either a conventional five-speed manual gearbox or a robotised six-speed manual (which operates like an automatic and is driven with just two pedals). The bigger engined versions have a choice of six-speed manual or six-speed robotised manual.

The T9 is equipped with a Euro 5-compliant 2.0-litre, four-cylinder, turbo-diesel engine that produces 120kW of power at 3600rpm and 410Nm of torque at 1500-2500rpm.

It’s paired with a ZF-designed eight-speed torque converter automatic with the option of sequential manual-shifting. It also offers different drive modes ('Eco', 'Sport' etc) and the part-time, dual-range 4x4 system features an electronic rear diff-lock.

The first thing to know is that vehicles in this weight class – unlike passenger cars and dual-cab utes - don’t have to undergo an official government test for fuel economy. So there’s no simple comparison to be made here.

Also, there are simply too many variables in truck fuel economy to make definitive statements. Unlike cars which are usually loaded to within a few hundred kilograms trip-to-trip, a truck’s mass can vary enormously from empty to fully loaded (and with what) and those circumstances will vary nearly every day.

Then there’s the issue of what body is fitted to the chassis. Obviously, a high van body will contribute a lot more drag at highway speeds than a low-line tray body.

With all that in mind, it’s impossible to generalise although you can expect fuel economy to increase the more you put on board or hitch to the tow-bar.

It’s also worth mentioning that Isuzu’s N-Series engines meet Euro 5 emissions standard for diesel engines. N-Series trucks have fuel tanks ranging from 75 to 100 litres.

JAC Motors claims official average combined cycle (urban/extra-urban) consumption of 7.6L/100km but the dash readout was showing 9.8 at the completion of our 288km test, which comprised a mix of suburban and highway driving of which about one third was hauling a near-maximum payload.

However, our own numbers calculated from fuel bowser and tripmeter readings came in at a lower 8.3L/100km. So, any vehicle weighing more than two tonnes that can achieve sub-10L/100km in daily driving gets a big tick from us in terms of fuel efficiency.

Therefore, based on our consumption, the JAC T9 should achieve an extensive real-world driving range of around 900km from its 76-litre tank.

Although the sheer size of the Isuzu can be a bit daunting at first, once you’re in with the excellent side mirrors adjusted, it’s vastly less confronting.

The view to the front and sides is brilliant thanks to the deep glass and the high-and-mighty seating position is terrific for finding the corners of the vehicle, too.

You still need to understand that the length of the truck imposes some unconventional lines through corners, and leaving plenty of space between yourself and the insides of corners soon becomes second nature.

The seating position itself offers up a classic truck-like set-up with an upright seat-back and an almost flat steering wheel. It sounds terrible to car drivers but it’s not. It’s actually very comfortable for long stints at the helm.

Ride quality is compromised to an extent by the N-Series’ role as a hauler (and spring rates to suit that role) but the optional independent front suspension makes it a lot more comfy.

And even with the more traditional front suspension fitted, the fast steering makes the truck a lot more manoeuvrable than you might have imagined.

The biggest gripe for us was the transmission, specifically, the optional robotised manual six-speed. This unit really does hark back to the very early days of the technology (before the dual-clutch layout arrived) and the shifts are slow and stilted with a distinct lurch as the transmission swaps gears and engages the clutch.

You can improve things by lifting off the accelerator to initiate each shift, but fundamentally, modern dual-clutch transmissions do a much better job.

The other issue will be for drivers who like to left-foot brake in any vehicle with two pedals.

Unfortunately for them, the Isuzu places both pedals to the right of the big, almost vertical steering column with neatly cleaves the driver’s footwell in two, making left-foot braking impossible.

The steering wheel only has height adjustment, which is notable given that most ute rivals have height and reach adjustment. Even so, the driving position offers ample headroom, a good-sized left footrest and, although lacking adjustable lumbar support, a comfortable and supportive seat.

It has good steering feel although we struggled to detect much difference between the various steering modes on offer. Unladen ride quality is firm and a bit jiggly on bumpy roads, but it’s no firmer than a HiLux and acceptable given its one-tonne-plus payload rating.

The engine is reasonably quiet and despite its relatively modest 120kW/410Nm outputs produces good acceleration when unladen, which we suspect is partly a result of its relatively light kerb weight.

However, there's a slight delay in response when using full throttle from standing starts, which feels like turbo lag. However, the response is fine when applying the accelerator with less aggression, so some refinement in this area would be beneficial.

Selecting the Sport mode in the smooth-shifting eight-speed (ZF-sourced) automatic alters the shift calibrations to provide the most eager response. It also displays helpful ‘intelligence’ by automatically downshifting to assist with engine-braking when the driver applies the brakes on descents.

To test its GVM rating we forklifted 890kg into the load tub, which with driver equalled a payload of 980kg that was just under its 1045kg limit. The rear leaf-springs compressed about 60mm yet there was still about 60mm of static bump-stop clearance remaining, which was ample to ensure no bottoming-out on our test route.

It competently hauled this payload around town and proved equally comfortable at highway speeds, where the engine required just under 2000rpm to maintain 110km/h which was right in the middle of its peak torque band.

The adaptive cruise control, which only adjusts in 5.0km/h increments, maintained the set speeds with discipline. However, on some uphill gradients (in cruise control mode) the transmission would rapidly shift between the sixth and seventh gears numerous times before deciding which was the correct ratio.

Even so, it made light work of our 13 per cent gradient, 2.0km-long set climb at 60km/h, decisively downshifting to fourth gear and 2500rpm to easily haul this load to the summit.

We were also genuinely surprised by its powerful engine-braking on the way down. In a manually-selected second gear, it never exceeded the posted 60km/h limit on overrun, with almost one tonne of payload to restrain and no use of the brake pedal. 

It was the strongest engine-braking we’ve experienced from a 2.0-litre turbo-diesel on this descent (in either ute or van) which would be most useful when hauling heavy loads, particularly in hilly terrain.

Our only major gripe is the overly sensitive driver attention monitor located at the base of the driver’s windscreen pillar, which ensures you’re directly in the firing line for constant prompts to ‘please focus on driving’ even though you are doing just that.

Such technology, with constant nagging from audible and visual warnings designed to save us from ourselves, is well intentioned. However, if its questionable judgement of what represents driver inattention is so annoying that it becomes distracting, then it defeats the whole purpose.

The T9 comes with a five-star ANCAP rating (awarded in 2024) and JAC claims it's "Australia’s safest ute" based on its unmatched aggregate scores across all four ANCAP testing protocols.

So, that means benchmark features including multiple airbags, AEB (including autonomous emergency braking when reversing), lane-keeping, blind-spot monitoring, rear cross-traffic alert, tyre pressure monitoring, speed sign recognition, adaptive cruise control, trailer mode and lots more.

Junior tradies get ISOFIX child-restraint anchorages on the two outer rear seating positions plus three top tethers across the second row.

Because trucks are designed to be used day in, day out, the warranty reflects that. In this case, it’s six years and 250,000km of factory cover for any two-wheel drive N-Series.

The four-wheel-drive variants are, due to the tasks they’re usually put to, covered for three years or 150,000km.

Isuzu also provides six years of roadside assistance. There’s also capped-price servicing on a pay-up-front basis although the cost varies between models. 

The T9 is covered by a seven-year/unlimited km warranty plus seven years' roadside assist.

Scheduled servicing is every 12 months/15,000km, whichever occurs first. Capped-price servicing, which applies to the first seven scheduled services up to seven years/105,000km, totals $3069 or an affordable average of $438 per service.