Hyundai Imax vs Isuzu NPR

What's the difference?

It looks a bit old-fashioned in a ‘Tarago’ sort of way and is starting to show its age with a five-speed transmission and in lacking some of the latest safety features. However, if you need to regularly transport up to eight people and expect good comfort, economy, performance, practicality, reliability and warranty as part of the deal, then the iMax still has more than enough going for it to justify top three positioning on any people mover shopping list.

Driving a truck of this size has never been easier than it is with these new Isuzus. Once you’ve worked out how to judge gaps in traffic and have acclimatised to the bulk of a light truck, it’s all pretty straight-forward.

The greater levels of connectivity and safety in this generation of trucks is a big leap on the OH and S front, and there’s no trade-off in terms of the traditional practicalities trucks like these offer.

Our advice would be to option up the suspension driver’s seat and, where possible, look into the independent front suspension, too, as this gives the vehicle a more car-like feel in terms of both steering and ride quality.

Meantime, the option of the ready-to-work packages makes the whole idea of getting into a light truck all the more simple, fuss-free and financially attractive. Which are all things fleet managers around the world can agree on.

Note: CarsGuide attended this event as a guest of the manufacturer, with meals provided.

Compared to the Kia Carnival, which looks like tomorrow’s people mover today, the iMax is looking more like yesterday’s as its tall and minibus-like dimensions are immovably defined by its iLoad commercial van birth twin. Even so, there is still plenty of practicality and ease-of-use inherent in this traditional design, including a bright and airy cabin with generous headroom for all.

The iMax rides on the same 3200mm wheelbase as the iLoad and shares many of its key dimensions along with power-assisted rack and pinion steering and four-wheel disc brakes. However, to provide better ride quality than the van’s leaf springs, for human cargo the iMax’s multi-link live rear axle rides on plusher coil springs. The Series II upgrade also includes restyled 16 x 6.5-inch alloy wheels shod with 215/70 R16C tyres and a full-size steel rim spare.

The large front doors open wide for easy entry and exit and with no console between the front seats the driver and front passenger can literally walk through to the passenger area. Sliding doors on each side, with large windows that can be propped open for extra ventilation, allow generous access to the second and third row seating. These bench seats provide ample head room and adequate shoulder and legroom for medium-sized adults, even with three across the back row, which is a refreshing change from many SUVs that treat third-row adults as extra baggage.

There’s also ample ventilation, with roof and floor-mounted air vents for the second and third rows linked to a separate control panel which allows passengers to adjust the fan speed and air-con temperature independent of the driver. Combined with generous headroom and large rear passenger side windows which can also be propped open, the iMax succeeds in minimising claustrophobic feelings particularly for those in the back row.

While it’s generally agreed that trucks trail cars and utes in terms of safety and connectivity, the latest N-Series trucks are aimed at reversing that trend. Lots of active safety gear has been added to the N-Series in the most recent upgrade and that’s led to a much safer vehicle.

The ability to connect Apple CarPlay and Android devices is also a major bonus this time around.

The other element unique to Isuzu is the ability for customers to order a fully-finished truck, rather than order the basic package from the truck manufacturer and then finding a third-party supplier for the body they need.

Isuzu calls it its ready-to-work option and it spans various types of bodies including a service body, conventional drop-side tray, enclosed van and even a tipper body. As an off-the-shelf alternative to the traditional way of ordering and specifying a truck, it’s a surprise nobody else has done it, although Isuzu’s volumes definitely play a part.

The iMax’s hefty kerb weight of 2230kg and GVM (gross vehicle mass) of 3030kg allows for a payload of 800kg and up to 125kg of that can be carried on the roof with a three-rack system. Eight average-sized adults on board would use up most of this payload capacity, so if they need to bring luggage it could easily surpass the payload limit. 

It’s also rated to tow up to 1500kg of braked trailer and with a GCM (gross combined mass) of 4530kg it can carry its maximum payload while doing it. However, you also need to keep in mind that the 150kg tow-ball download limit is included in the total payload, leaving 650kg rather than 800kg to play with. Even so, any vehicle that can tow its maximum trailer weight with a full payload gets a big tick from us, particularly one with a cavernous (VDA) 842 litres of cargo volume available behind the third row of seats.

An impressive array of storage solutions includes dual map pockets and a single bottle holder in each front door, a dash top storage compartment, dual glove box compartments, central dash dual retractable cup holders and an overhead felt-lined sunglass holder. Those seated in the second row get dual map pockets and single bottle holders in each sliding door plus mesh-type storage pockets on the rear of each front seat, while third row outer passengers get storage recesses and cup holders.

Because they’re made to work first and foremost, the cabins of these 4.5-tonne trucks are roomy and offer plenty of storage space for clipboards, receipt books, Eskies and more.

As a workspace rather than simple transport, plenty of thought has gone into how they function for an eight-hour shift, too, and options like suspension driver’s seats will make a difference.

They’re a bit of a climb up, though, so getting in and out requires at least some measure of dexterity. But once you are in, the view through that huge, panoramic windscreen is fabulous and if you like the seat-height advantage of an SUV, you’ll love an N-Series truck.

Beyond that, the quality of the interior plastics still trails the car and ute world by a margin, and the hard plastic surfaces aren’t great to look at or engage with. By trucks standards, though, they’re on the money.

Trucks don’t necessarily represent huge value in technology terms, but when it comes to actual metal for the money, they claw back a bit of ground.

Isuzu’s 4.5-tonne GVM N-Series units start at $63,193 for the NSR 45-150 in ready-to-work Traypack form and fitted with the automatic transmission option. You can spend less by buying a bare cab-chassis version of the same truck which starts at $55,676 with the manual transmission.

At the other end of the 4.5-tonne GVM range sits the NPR 45-150 Servicepack which gets you the comprehensive service body, automatic transmission and bigger, 5.2-litre engine for a total of $103,691. In between those two extremes lie the rest of the range including every ready-to-work body, and transmission and engine options.

The big news this time around has been the addition of the active safety features detailed elsewhere in this review.

But for the end user, the bigger news will perhaps be the move to make Isuzu’s CoPilot touchscreen standard across all N-Series trucks.

With smart-phone mirroring, the 10.1-inch screen offers the chance to use Apple and Android apps as well as providing 32Gb of storage space, digital radio and interfacing with the reversing camera, sensors and four analogue cameras around the vehicle. Wireless phone charging is another new-to-N-Series feature.

The iMax shares the same 2.5 litre common rail four cylinder turbo-diesel found in the iLoad and it’s just as well suited to moving people as it is to shipping heavy cargo. With 125kW at 3600rpm and a bountiful 441Nm of torque peaking at 2000-2250rpm, this refined and torquey engine uses its variable vane turbocharger (VGT) to good effect with great flexibility through the rev range.

The five-speed automatic with sequential manual shift option is the only transmission available with this engine and they are well matched. The torque converter’s stall speed and low 3.730 first gear combine with the 2.929:1 diff ratio to provide lively response from standing starts, making it well suited to stop-start city and suburban duties. The overdriven fifth gear allows economical cruising at highway speeds.

The base engine for the N-Series trucks is a 3.0-litre turbo-diesel with 110kW of power and 375Nm of torque. Available across the short and mid-wheelbase N-Series models, the 3.0-litre engine is more or less the same engine as seen in the Isuzu D-Max ute range.

As such, it has a good reputation for durability and although there are some turbocharger and tuning changes compared with the D-Max, the basic engine is very similar.

There’s also a much more heavy-duty, truck-like engine option. That is also a four-cylinder unit, but with a massive 5.2 litres of capacity, it’s a real statement of intent. Although power is only marginally more than the 3.0-litre engine, at 114kW, torque is the big winner with 419Nm at just 1600rpm.

Typically fitted to N-Series models with the wider cabin, the 5.2-litre engine also shifts the GCM up a gear to 9000kg from 8000kg. The braked towing limit of the bigger-engined truck also jumps to 4500kg (from 4000kg).

The 3.0L trucks are fitted with either a conventional five-speed manual gearbox or a robotised six-speed manual (which operates like an automatic and is driven with just two pedals). The bigger engined versions have a choice of six-speed manual or six-speed robotised manual.

Hyundai claims a combined figure of 9.0 litres/100km but our numbers based on trip meter and fuel bowser readings came in at 11.8L/100km. Based on these ‘real world’ figures expect a fuel range of around 640km from its 75-litre tank.

The first thing to know is that vehicles in this weight class – unlike passenger cars and dual-cab utes - don’t have to undergo an official government test for fuel economy. So there’s no simple comparison to be made here.

Also, there are simply too many variables in truck fuel economy to make definitive statements. Unlike cars which are usually loaded to within a few hundred kilograms trip-to-trip, a truck’s mass can vary enormously from empty to fully loaded (and with what) and those circumstances will vary nearly every day.

Then there’s the issue of what body is fitted to the chassis. Obviously, a high van body will contribute a lot more drag at highway speeds than a low-line tray body.

With all that in mind, it’s impossible to generalise although you can expect fuel economy to increase the more you put on board or hitch to the tow-bar.

It’s also worth mentioning that Isuzu’s N-Series engines meet Euro 5 emissions standard for diesel engines. N-Series trucks have fuel tanks ranging from 75 to 100 litres.

Impressive comfort, refinement and low NVH (noise, vibration and harshness) levels ensure the task of moving people is not a chore. The iMax is well designed for its specific role in life and gets the job done with a minimum of fuss. Loads varied from driver only up to six adult passengers during our test.

Although fitted with rear coil springs the tail stills feel a bit jittery over smaller bumps.

In city and suburban traffic it’s a surprisingly agile and energetic performer that belies its 2.2 tonne-plus kerb weight, with nicely-weighted steering, responsive braking and a sharp 11.22 metre turning circle.

Although fitted with rear coil springs the tail stills feel a bit jittery over smaller bumps and road irregularities when empty or lightly loaded, as those thick coils are designed to cope with a GCM of more than 4.5 tonnes. In other words, ride quality is at its best with a decent load on board.

Wind, tyre and engine noise are well suppressed. The resulting low cabin noise is a big bonus, particularly at highway speeds where conversations between front seat passengers and those in the third row can be conducted at normal voice levels. Along with its comfortable bench seating, this quietness makes longer journeys less tiring and more engaging for all passengers no matter where they’re seated.

Driver and front passenger comfort is excellent with all controls and dash contours thoughtfully placed.

The iMax’s tall highway gearing results in only 1800rpm at 100km/h and 2000rpm at 110km/h where maximum torque also resides. Driver and front passenger comfort is excellent with all controls and dash contours thoughtfully placed, plus supportive seating with inboard fold-down armrests. Those front seats provide a commanding view of the road and all external angles thanks to large door mirrors and a rear view camera.

Our only major gripes are that in wet weather the swept area of the left-hand wiper leaves the front passenger with more than half of their forward view obscured by unswept glass. It also shares the iLoad’s terrible static interference on AM band radio at times. And one iLoad feature we would like to see shared with the iMax is its automatic central-locking mechanism which locks all doors when vehicle speed exceeds about 5 km/h

Although the sheer size of the Isuzu can be a bit daunting at first, once you’re in with the excellent side mirrors adjusted, it’s vastly less confronting.

The view to the front and sides is brilliant thanks to the deep glass and the high-and-mighty seating position is terrific for finding the corners of the vehicle, too.

You still need to understand that the length of the truck imposes some unconventional lines through corners, and leaving plenty of space between yourself and the insides of corners soon becomes second nature.

The seating position itself offers up a classic truck-like set-up with an upright seat-back and an almost flat steering wheel. It sounds terrible to car drivers but it’s not. It’s actually very comfortable for long stints at the helm.

Ride quality is compromised to an extent by the N-Series’ role as a hauler (and spring rates to suit that role) but the optional independent front suspension makes it a lot more comfy.

And even with the more traditional front suspension fitted, the fast steering makes the truck a lot more manoeuvrable than you might have imagined.

The biggest gripe for us was the transmission, specifically, the optional robotised manual six-speed. This unit really does hark back to the very early days of the technology (before the dual-clutch layout arrived) and the shifts are slow and stilted with a distinct lurch as the transmission swaps gears and engages the clutch.

You can improve things by lifting off the accelerator to initiate each shift, but fundamentally, modern dual-clutch transmissions do a much better job.

The other issue will be for drivers who like to left-foot brake in any vehicle with two pedals.

Unfortunately for them, the Isuzu places both pedals to the right of the big, almost vertical steering column with neatly cleaves the driver’s footwell in two, making left-foot braking impossible.

It’s generally agreed that trucks have, traditionally, been one or two generations behind passenger cars when it comes to safety equipment and technology.

That kind of changes now, and the N-Series (and other Isuzu models) features a whole raft of active and passive safety features that brings the light truck up to the standard of many road cars.

The newest tech is Isuzu’s ADAS (Advanced Driver Assistance Systems) which incorporates tech such as autonomous emergency braking, lane-departure warning, traffic movement warning, distance warning and stability control. A stereo camera system combined with a radar unit is at the heart of the technology.

Other safety tech includes traction control, ABS brakes, speed limiter, hill-start assist, automatic lighting, driver and front passenger airbags and seat belt pretensioners.

What’s missing? Mainly side airbags and curtain air-bags for rear-seat passengers in the crew-cab models. Overall, though, the N-Series is setting new benchmarks for light-truck safety, acknowledging OH and S concerns across the industry.

Standard warranty is five-year/unlimited km, with scheduled service intervals of 12 months or 15,000km, whichever comes first.

A capped-price servicing scheme is in place, with $349 the standard rate ($499 for 60,000km service only).

Roadside Assist is complimentary for the first 12 months, plus there's an optional Roadside Support Plan for up to 10 years, 'Lifetime Service Plan' and 'Sat Nav Update Plan'.

You can also expect a dedicated Customer Care Centre and the ‘myHyundai’ exclusive owner website.

Because trucks are designed to be used day in, day out, the warranty reflects that. In this case, it’s six years and 250,000km of factory cover for any two-wheel drive N-Series.

The four-wheel-drive variants are, due to the tasks they’re usually put to, covered for three years or 150,000km.

Isuzu also provides six years of roadside assistance. There’s also capped-price servicing on a pay-up-front basis although the cost varies between models.