Hyundai Iload Problems

You shouldn't be too concerned about the warranty expiring as the company has an on-going responsibility to fix it beyond the end of the warranty. The loss of performance without the turbo should be huge and easily observed by the dealer, so I would approach the dealer again and ask that someone go with you so you can demonstrate what it is you're concerned about. I would also pick up the phone and call Hyundai to remind them that they haven't honoured their commitment to get back to you. We haven't had any other reports of turbo problems with the iLoad but we are aware of other reports. Have your dealer check that oil is getting to the turbocharger and also check the operation of the wastegate.

You took a share of the responsibility when you went to a clutch place and had a non-factory clutch and flywheel fitted. By doing that you opened the door for Hyundai to walk away from the problem. Had the dealer done the work they might well have found the gearbox problem and could possibly have fixed it under warranty. The only thing you can now do is to go to Hyundai and request goodwill assistance to fix the gearbox problem.

It's always worth starting with the basics when trying to trace the cause of a problem, and they are fuel and spark. There's no ignition with a diesel, so fuel should be the focus. Good to see mechanics that know their stuff.

The iLoad was plagued with turbocharger problems, but that was put down to inadequate servicing. It was determine that more frequent oil changes were needed to avoid the problem. Check the car you’re looking at to make it has been regularly serviced, and preferably every 10,000 km at the maximum, not the 15,000 km that was recommended.

There are no major problems to be concerned about, the iLoad is generally sound, but the vehicle you are thinking of buying has done 200,000 km in three years. That would suggest it has been used as a delivery vehicle, so look closely at its history and the possibility that it has had a hard life. Before doing anything make sure it has been regularly serviced. Given regular servicing there is no reason the iLoad won’t do 400,000 km.

If it were the actuator that has failed again I would think you had a strong claim for a replacement. The part that was fitted has a warranty, and if it has failed, the warranty on the actuator should cover the replacement.

What you bought is a 2012 model car, because that's the year it was built. Even if it is called an MY13, the clock starts from the day it was finished on the production line and stamped with its VIN plate. The confusion comes because lots of car companies now have specifications that change earlier than January 1, a practice that began in the US, and which they refer to as Model Year this or that.

I've driven quite a few iLoads and none has exhibited the problem you talk about, and we've had no other reports of this issue from other owners, so it could well be something affecting your van alone. I would persist with the dealer and ask for a fix of some description, which could case of adjusting pinion preload, and if you aren't satisfied with your dealer's response take your complaint further up the chain by talking directly to Hyundai.

If you've got a big budget you could go for a European van like the Mercedes-Benz Vito or VW Transporter, but it's hard to go past the Hyundai i-Load. It's well specced, comfortable, you have petrol or diesel engine options, and it's a no-brainer.

The problem was caused by sludge building up in the oil and starving the engine and turbocharger of oil. It was recommended that oil changes should be done much more frequently than the recommended 15,000 km/12 months to keep the oil fresh and clean.

Buy the latest model you can afford and have it serviced every 5000-7000 km. Do that and you should have a good run.