2023 GWM Haval H6 Pricing and Specs

I checked with Haval about this and discovered that the 12-volt battery is covered only by a 12-month/20,000km warranty. To be fair, that’s pretty normal, and the advice is to start any car at least every three to four weeks to keep some charge in the 12-volt system.

But the hybrid battery should not be subject to the same conditions, and is designed to be discharged and charged frequently as part of its normal use. Your Haval’s hybrid battery is covered by an eight-year/150,000km warranty, so there should be no problem with it being covered by the factory warranty if, in fact, it’s the cause of your problem.

You need to contact Haval Australia’s customer service department and take this further as a failed hybrid battery on a 2023 car should be Haval’s problem, not yours.

Car makers have responsibilities in this scenario, but so do car owners. In a nutshell, the law says that you have to give car maker ample opportunity to make things right when there’s a catastrophic failure like yours. And, to be honest, it sounds like that’s what’s happening here with Haval agreeing to replace the entire engine, presumably at its own cost as a warranty job.

The tricky part is making everybody happy and, sometimes, that is difficult if there are not enough loan cars to go around. Perhaps you could approach Haval Australia’s customer service department and suggest a hire car until yours is fixed, but in most cases, there’s no specific warranty-claim allowance for this.

Yes it is. All engines use a small amount of oil, but recently, car makers have started using low-tension piston rings to reduce internal friction and save fuel. In turn, that means some modern engines consume a bit more oil than some older engine designs. That has led some car owners, more used to seeing very small levels of oil consumption, to become concerned when their new car consumes more oil than their old one. But this is pretty normal and the fuel saving is deemed worth the trade off.

Your level of oil consumption is absolutely normal and is no cause for concern. As with any car, however, it pays to keep an eye on the dipstick between services, as modern, low-friction engines and ever-longer service intervals mean some have ben caught out with an empty sump before the next service is due. Checking the oil every month is a good idea; checking it every week is an even better one. What you’re looking for is a change to the usual oil consumption rate, as well as making sure the oil is between the low and full marks on the dipstick.