Ford Tourneo Custom vs Mercedes-Benz Cle200

What's the difference?

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

The CLE Coupe really feels like a car of the times. As the electric vehicle market continues to suck in resources, the days of endless variants and body styles is going to wane. But the truth is the CLE does a nice job of filling the demands that both previous C-Class Coupe and E-Class Coupe buyers are looking for.

It’s a stylish model with plenty of technology on the inside, so it should appeal to those who want something refined and elegant for their lifestyle. It has a hint of sportiness on road, without being overtly dynamic or uncomfortable; although Mercedes-AMG will cater to those buyers soon enough. And it offers the kind of space inside that buyers of both models will find acceptable (as long as they don’t have to climb into the back regularly).

The biggest challenge will be convincing C-Class customers to take the big jump up in price over the model it replaces, while at the same time convincing E-Class buyers that this is still something special and different given its similarities to the old model.

Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

Thankfully for the German brand its family look across its range means the CLE seamlessly integrates into both the C-Class and E-Class line-ups.

Mercedes does use some colourful language to describe the looks, with terms like 'sharknose' for the front end, and these ‘powerdomes’ on the bonnet, and there’s a swooping design that wraps around the tail to create a dynamic-looking vehicle.

The biggest question about design, though, is the size of the CLE, specifically how it compares to the two coupes it replaces. While based on the same basic underpinnings as the C-Class sedan, Mercedes has stretched and pulled the body to try and fill the space between it and the old E-Class Coupe.

The result is a car that is 164mm longer than the C-Class Coupe and +15mm longer than the E-Class overall, with the wheelbase stretched 25mm over the C-Class but actually 8mm shorter than the old E-Class two-door. It’s also 50mm wider than the previous C-Class but exactly the same width as the E-Class. So it’s definitely on the bigger size without actually matching up with either model it supersedes. 

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

Not surprisingly given the exterior growth over the old C-Class Coupe, Mercedes is talking up the increased interior room and practicality. Which is crucial to the success of the CLE because in replacing both the smaller C-Class and larger E-Class coupes, it now needs to appeal to both audiences.

Front seat room is generous, with plenty of shoulder room and the seats offer good comfort and support. In the back Mercedes’ designers have managed to create 95mm more legroom than the old C-Class Coupe, but fractionally less than the E-Class Coupe (just 1mm less). The rear seats are wider than both outgoing models, both across the shoulders and the mid-section. Headroom has been increased by 10mm over the C-Class but decreased by the same amount compared to the E-Class.

Putting the measuring tape aside, while the rear seats are fine for short trips, the back of the CLE is clearly not the place to be and if you plan on using the rear seats regularly then you should be looking at one of the brand’s sedans.

As for the boot, at 420 litres it’s 60 litres bigger than the old C-Class but five litres smaller when compared to the E-Class Coupe; so once again there’s a trade-off between the two.

The initial range consists of just two models - the CLE200 and CLE300 4Matic, but an AMG variant, the CLE53 is due to follow soon (as is the expected-but-not-confirmed V8-powered CLE63), but not before the Cabriolet arrives. While the CLE300 Cabriolet was on hand for us to look at, we weren’t allowed to drive, so we’ll focus this review on the hard-top models.

The CLE200 is priced from $103,900 and the CLE300 is $124,900 (neither price includes on-road costs). While it’s hard to do a like-for-like comparison between the old models and this new one, the CLE is more than $20k more expensive than the old C-Class but around $9-12k cheaper than the equivalent E-Class Coupe.

For future reference, the CLE300 4Matic Cabriolet will be priced from $135,900.

Standard features on both models includes 19-inch alloy wheels, AMG Line exterior and interior packages, a panoramic sunroof, 64-colour ambient cabin lighting, heated front seats with memory function, a head-up display, a 12.3-inch digital instrument display, plus the latest MBUX infotainment system which runs through an 11.9-inch touchscreen as well as Burmester surround sound system. One of the key specification differences between the CLE200 and CLE300, aside from the powertrain, is the interior trim, with the cheaper model using synthetic leather while the more expensive one gets the genuine article.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

The CLE200 and CLE300 are both powered by four-cylinder turbocharged petrol engines, albeit in different states of tune, and each assisted by a mild-hybrid integrated starter generator.

The CLE200 Coupé makes 150kW and 320Nm and sends it to the rear wheels via a nine-speed auto transmission. While the CLE300 4Matic Coupé gets 190kW and 400Nm but also gets (as the name gives away) Mercedes’ 4Matic all-wheel-drive system.

While not really a hybrid in the conventional sense, the integrated starter generator adds an extra 17kW/205Nm boost when required while also helping to save fuel.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

Make no mistake, the integrated starter generator is a mild-hybrid system, so don’t expect to see miserly returns from the CLE. Instead, the official figures for the pair are quite close, despite the different drivetrains.

The CLE200 has a claimed fuel rating of 7.2L/100km, while the CLE300 uses 7.4L/100km.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

To judge the CLE on its driving merits you first need to understand where it fits within the broader Mercedes-Benz line-up. Put simply, while coupes are seen as sporty cars, the German brand has other models that are designed to appeal to driving enthusiasts; such as the upcoming AMG versions of this car and the AMG GT Coupe.

So within that context, the CLE200 and CLE300 do an admirable job of being stylish cruisers that feel at home in the city but not out of place on a winding country road. 

Sports suspension is standard on Australian delivered models, making it 15mm lower than overseas versions and fitted with firmer passive damping too. But still, it doesn’t translate to a dynamically agile and engaging sports coupe suddenly, instead it just gives the CLE a bit more sharpness when turning, at the expense of some comfort on pockmarked roads.

The engines perform nicely, the CLE200 feels adequately endowed with its 150kW/320Nm, so naturally the 190kW/400Nm CLE300 just feels like it has a bit more pep in its step. But I’d question the value of the all-wheel-drive system in a car like this, especially in Australia where the roads are rarely very slippery.

Both CLE models come with all the usual passive and active safety features you’d expect on a modern luxury car, including autonomous emergency braking, ‘Active Lane Keeping Assist’, ‘Active Brake Assist’, blind spot monitoring, traffic sign assist, active cruise control and Mercedes’ ‘Pre-Safe’ accident anticipation system. There’s also a ‘Parking Package’ with 360-degree camera view to keep you and those around you safe at low speeds.

There’s no ANCAP rating for this new model announced yet, but previously both the C-Class Coupe and E-Class Coupe were tested.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.

The CLE is covered by Mercedes Australia’s usual five-year/unlimited kilometre warranty.

The brand offers pre-purchased service plans for maintenance covering three, four or five years, starting at $3325 then $4535 and then $6800.