We recently negotiated the price on a demo Nissan X-Trail Ti with a trade in and finance deal of 1 per cent, and contracts were signed on Monday 7th December 2015. Then on 12th December the new car sales manager called to advise that the finance side of things was ok, but they require an extra $1880 due to an under pricing of the vehicle in conjunction with the 1per cent finance deal that should not have been offered, although the sales person was negotiating our trade etc. of the said vehicle with his sales manager. In a nutshell they want me to pay an extra $1880 because they made an error in the current deals offered and now want to renege on the negotiated deal. What leg do we stand on? Please advise.
I would say that you are in a position of power here, as they want to tear up the deal by asking for another $1880. If I were in your shoes I would refuse their request and demand they proceed with the deal as negotiated. If they refuse walk away and go somewhere else. If they were half smart they would cop the mistake and sell you the car as agreed.