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    Why does my 2009 Volkswagen Tiguan need so many repairs?

    Volkswagen Volkswagen Advice Volkswagen Tiguan Volkswagen Tiguan Advice Volkswagen Tiguan 2009

    My 2009 Volkswagen Tiguan diesel has had feedback about repairs needed after a recent breakdown. Volkswagen are quoting $11,700 to repair the problems on what is now a $7000 car. My option is to send it to the wreckers as 'we need a new high-pressure fuel pump, probably injectors and we should do the timing chain at same time'. It’s only got 96,000km on it. Is this unusual or a theme with other owners?

    Answered by CarsGuide
    26 October 2020
    David Morley

    It’s really not good enough, is it: A modern car should go well beyond the 100,000km mark before the cost of repairs required are higher than the value of the vehicle itself. However, before making a decision either way, I’d be getting a second opinion, because either your dealership has no idea what it’s talking about, or it’s making an attempt to shake you down. So go back to them and tell them – just for starters – that your engine has a timing belt and not a timing chain.

    Based on that alone, I’d be dubious about any diagnosis made by a workshop that doesn’t know this rather simple fact about the engine in your car. A second opinion might put the situation into an entirely different light financially speaking, too. Try a workshop that isn’t a Volkswagen dealer and start from scratch. I’d also be talking to VW Australia customer service department, because that degree of work on a vehicle with just 96,000km showing is a scandal.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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