We discovered on a recent long run that our VW diesel whistles at around 100 km/hr, and sometimes at 80 km/hr. The sound is like a kettle that's just about to boil, and after an hour of this so are we! It's been back to the dealership three times and we have been told that "they all do it", we've also been told that as it would take 20-30 manhours to figure it out we "could perhaps live with it". We are very disappointed with the unwillingness of VW to seriously look into this and honour the warranty. We wish we'd kept out old TDi Any advice?
As your car clearly has a problem, and is still under warranty, VW has a clear responsibility to fix it, regardless of how long it might take. And to suggest you might be prepared to live with it is ludicrous. The first port of call should be to the dealer where you need to spell out your disappointment in the car itself and in the treatment you have received, and don't waste time talking to anyone but the dealer principal. If you feel you are not being taken seriously at dealer level go to VW Australia in Sydney and tell them of your dissatisfaction. And don't pull any punches when doing so.
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