Ford Falcon 2008: Warning light

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Ford Falcon 2008: Warning light

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For the past 12 months the seat belt/airbag warning light on my 2008 Falcon XR8 Ute has been activated. I have now taken the car back to my Ford service provider five times for a seat belt tension tightening ring replacement for both the driver's side and the passenger side, as per the computer diagnostic analysis. My owners log book advises that when an airbag warning is activated that the vehicle should be pulled over and not driven any further, but if I had followed this advise I would have run up thousands of dollars in towing fees, together with the frustration and inconvenience. The car has done 47,000 km and is booked in again within the next fortnight. Can you tell me what action I should take?

Answered by CarsGuide

17 June 2010

Carsguide.com.au

Certainly take it back to the dealer, it's not wise to be driving a car with a possible airbag fault, but this time sit down with the dealer and go through the history of the problem and make it known in no uncertain terms that you are unhappy and that they have failed to fix a problem you have reported several times. It's still under warranty so I would leave the car with them until they can demonstrate to your satisfaction that the problem has been fixed, and demand a loan car while your car is in the workshop. If the dealer cannot fix it, ask them to call Ford in and have one of its technicians check it. After that consider going to the consumer affairs people and enlisting their help.

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Ford Falcon 2008: Warning light

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