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Since I collected my 2021 Cannon Ute the windscreen is very hard to see through when the sun hits it at certain angle, especially sunrise and sunset. It is as if there is a sparkle effect in all of the windscreen in the lamination between the glass layers. It is especially difficult when there are shadows. I have tried different cleaners and numerous washing techniques and also verified it is not a reflection. Any thoughts on what might help?
It’s possible that your car has a windscreen that was manufactured with this defect. In some cases, automotive glass can either be manufactured with a lamination fault or can delaminate sometime after that due to a variety of factors.
It could also be that you’re dealing with a windscreen that has been damaged by flying debris. This can be caused when the vehicle is transported from the docks or warehouse to a dealership on the back of a truck. If the debris was the right size, it could virtually `sand-blast’ the windscreen, leading to the problem you’re seeing in particular lighting conditions. You might have noticed cars being transported by truck where the new vehicle at the front of the semi-trailer will have its glass taped over. This is why.
The first step is to have a windscreen specialist look at the vehicle to determine what the problem is. If it’s a manufacturing or transporting fault, you should be covered by the vehicle’s new-car warranty.