I have taken my three-year-old Holden Astra back to the dealer seven times in the last six months for a noise in the engine. They have replaced almost every part in the engine, including the timing belt, the drive belt, cim module, bushes, and an engine mount. They tell me it is fixed and the noise is now just the engine idling, but I am still not satisfied. They keep telling me it is safe and won't do any more damage to the car, but I don't see how they can say this when they don't seem to know what is wrong with it. I have complained to the dealer and also Holden who seem to be giving me the run around. I no longer feel safe driving my car, what do you think I should do?
On the basis of what you have described here it doesn’t sound as though the car is unsafe, and I wouldn’t be reluctant to drive it. I can, of course, understand that you feel frustrated at not being able to get a satisfactory explanation of the cause of the noise. I would suggest that you go back to the dealer and ask for a meeting with the service manager to discuss your concerns. Have the manager talk you through what they have found wrong with your car and what they have done to fix it, and ask them to justify to your satisfaction that it is indeed fixed. If you’re still not satisfied ask them to have a Holden factory technician assess the noise and give you a report on it. Further to that you could have an independent mechanic assess it for you.