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Hyundai Getz 2008: Ongoing problems since new

Asked by Geoff McLean

My partner bought a new Hyundai Getz 18 months ago and has had ongoing problems with it ever since. It had the front wheel bearings replaced before it had done 12,000 km, the passenger side power window failed, the central locking is over-sensitive, but the worst problem is that it suffers continual surging. The local dealership has fixed most of the problems under warranty, but cannot seem to solve the surging despite the car being returned to them on numerous occasions. Should my partner persevere with the dealer or is it worth seeking another mechanic to tackle the problem?

Answered by CarsGuide

29 Apr 2010 Graham Smith

The car is just 18 months old and is still under warranty, so stick with the dealer. Going away from the dealer will only complicate matters down the track if you ever have to make a warranty claim, no matter how good your mechanic is. Be persistent in seeking a resolution to your problem and don't be fobbed off.

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