Focus shuddering clutch?

Ford Ford Advice Ford Focus Ford Focus Advice Ford Focus 2014
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My Ford Focus is nearly two years old, it's had the clutch replaced twice and the shudder problem is still there. I've been in negotiation with Ford since early February with no joy whatsoever. The dealership has offered me an upgrade to a 2015 Kuga, but they aren't taking into consideration the two years of payments I've made so far. All they want me is to get me into a new car so that I can just start paying them from the beginning all over again. No one seems care to about my warranty, which is being disregarded. Could you give me some advice in this matter, I feel like I'm being intimidated as they're saying I have "no other option".

I can understand your frustration; the only option is to get out of the car. Ford has obviously offered you a deal that is unsatisfactory to you. You won't get back the money you have already spent on the car, your best course of action is to negotiate the best possible deal you can with Ford. You could try Consumer Affairs for help, or consult a lawyer, but should you do that you should be prepared for a long and protracted process that it is only likely to cause you considerable anguish. If a satisfactory deal can't be worked out with Ford go shopping and buy a car from another brand.

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