I OWN a 2002 Nissan Patrol that has a blown motor. It's done 135,000km and has been serviced regularly. Today I heard from Nissan stating they could not help me because of the age and odometer of the car. They know there's a problem with these vehicles, but they're not doing much to help people. I have three children and have recently become a single mother and this car is my only form of transport. Do you have any advice?
BECOME a mongrel rottweiler mum and don't let up. It might not work, but you never know, Nissan might relent in your case. You could take legal action, but that's going to be costly and, at the end of the day, will probably go nowhere. The sooner we have lemon laws here the better.
Under the Australian Consumer Law introduced in January 2011, a consumer can request a refund or a replacement for persistent problems if the car doesn’t do the job it’s supposed to do.