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    Bang to rights

    Mazda Mazda Advice Mazda 3 Mazda 3 Advice Mazda 3 2005
    A FEW weeks ago an engine mount broke in my 2005 Mazda 3 SP23. I could hear a banging sound so went to my mechanic, who told me to take the car straight home because the engine could fall out. When I asked Mazda if they could tow my car to my local dealer they said no because it was out of warranty. When I did get it to the dealer I was told it was my fault the mount had broken and I was asked if I had hit a gutter. I haven't and there are no marks or indications that there has been any body damage. Do you think it fair that I had to pay?
    Answered by CarsGuide
    25 September 2008
    Carsguide.com.au

    I ASSUME you bought the car new, not used; if you did buy it used the damage could have been caused before you bought it. If you have owned it from new and haven't hit anything as you claim, I do think it's unfair you had to pay. Mazda has given you the standard deal for a car that's out of warranty, so they've come to the party by covering half the cost of repairs, but I agree that in this case it isn't enough. No one should have to pay even part of the repair cost for something that shouldn't happen in the first place.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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