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Ask Smithy Xtra Subaru Impreza paintwork issue

Asked by Shaun Camilleri

I?ve noticed a lot of odd marks in the paint on my 2010 Subaru Impreza RS that my dealer can?t explain. They had a representative from the paint protection company check out the car and his diagnosis was bee?s wax. He told me that he has a lot of trouble with Subaru paintwork, as it?s very soft and thin. I spent over $30,000 on this car and I think this is unacceptable for any car. How can I have the issue rectified by Subaru?

Answered by CarsGuide

19 Apr 2011 Carsguide.com.au

If you’ve had paint protection applied your complaint is against the company that did that work, not Subaru. If it were done through the dealer, then you might also have a claim against the dealer. I would be very annoyed with paint protection company for not telling me they have problems with Subaru paint, if that is indeed the case, before they took my money and did the job.

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