Bentley Bentayga vs Ford Tourneo Custom

What's the difference?

The Bentley Bentayga Azure may look a bit awkward and it surely isn't great value for money, but it is a true Bentley and a very good family SUV that not only provides terrific practicality but superb performance and comfort.

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

You'd think of all automotive brands Bentley, with its beautiful swooping and powerful saloons, would be able to floor us with something just exquisite in SUV form. But right from the 2012 concept the Bentayga has struggled to stun the world with its design.

So, while there are Bentley family traits all over the Bentayga, from the intricate headlights and mesh grille, to the oval tail-lights and body which squats over the rear wheels, the overall design looks awkward to my eyes.

To me it appears the boxy design with the tall, flat roofline and elevated ride height favours practicality over the sleekness possessed by a lower, more coupe-like SUV.

I favour dark coloured clothes because it hides my shapes, creases and bulges, but these are the things you want to see in a car and our Bentley's 'Onyx Black' paint, despite being a beautiful colour with a blue hue added, make it a featureless blob in the sunlight.

A lighter shade or something outlandish like a turquoise or yellow would look amazing, and even better, upset your neighbours.

Let's look at the interior design which is lavish with all the quilted leather and Mulliner customisation, but lacks the modern look of many contemporary cabins with its smallish media screen and busy mosaic of buttons.

I like the little chrome plungers for the air vents, the winged styling to the dashboard and the stitched leather upholstery, but it's easy to spot parts that are shared by other members of the Volkswagen Group (which owns Bentley).

For example, there are the indicator and wiper stalks, as well as the steering wheel buttons, all from Audi. Surely Bentley should have its own crafted parts?

The interior colour scheme on our Bentayga is 'Beluga' (black) and 'Camel' (tan) and the Mulliner option split the colours with a cream tone.

From a family perspective the tan and black will hide dirt, although the cream will struggle. It's possibly the best leather on the planet, however, coming from cattle living high enough that their hides are unblemished by insect stings.

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

Being shaped like a bus does nothing for the Bentayga's beauty but makes it spacious for cargo and roomy for people.

With its large doors and elevated ride height (the car can be lowered for easier access) it's great for families.

Our Bentayga is a five-seater, which is fine for my little family of four, but there are four- and seven-seat configurations available, too.

Second row legroom is exceptional, even for me at 189cm tall, and sitting behind my own driving position there's still plenty of room.

Headroom is also outstanding throughout. We could be a family that loves top hats, on our way to the top hat championships, and not have to remove our top hats. That's how good headroom and hat room is.

Sun blinds in the second row are vital in Australia, and the electric ones in the Bentayga raise and lower quickly, not just offering protection but also more privacy.

Storage is good throughout with big door pockets and five cupholders.

It seems the cabin space eats into the cargo area because the boot isn't overly large at 484 litres with all seats in place.

Buttons in the cargo area allow the rear of the car to be raised and lowered to make it easier to hoist items in the boot.

For devices there's a wireless phone charger up front along with USB ports in both rows.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

If ever the Average Aussie family has been in the grip of a cost-of-living crisis, it’s right now. With that in mind, we’ve chosen the entry level version of the Tourneo, the Active, for this review. At $65,990 before on-road costs, it’s not exactly cheap, but does come in a full $5000 less than the Titanium X version.

And it is pretty well equipped. That starts with 17-inch alloy wheels, 13-inch touchscreen and 12-inch driver information screen, Bluetooth, full connectivity including wireless Apple CarPlay and Android Auto, wireless charging, 10-speaker stereo, tri-zone climate control, automatic wipers, heated front windscreen, keyless entry and start, 10-way powered driver’s seat, heated and cooled front seats, and a pretty nice artificial leather covering for some of the touch-points.

In a continuation of an industry-wide trend that we wish would stop, only white is considered a standard, no-cost paint colour. Every other colour costs extra, but in 2025, should it?

If the budget will stretch the extra five grand, the Titanium X model adds body coloured bumpers, a 14-speaker stereo, a 360-degree camera system, ambient interior lighting, heated outboard seats in the second row, and extra areas of (better) artificial leather trim.

When Bentley stopped putting its W12 into the Bentayga this year I was unsurprised yet sad. The world is moving toward tighter fuel emissions but the twin-turbo petrol V8 in this Azure is still a beast.

The 4.0-litre turbo-petrol V8 is from the Audi family and I love it as much for its plentiful torque and superb acceleration as the deep rumble of its exhaust.

Making 404kW and 770Nm the V8 can lift and throw the 2.5-tonne Bentayga to 100km/h from a standstill in 4.5 seconds and onto a top speed of 290km/h. I reckon you could get it to 300km/h with the wind behind you.

Drive goes to all four wheels via an eight-speed transmission and a Torsen-type centre differential.

Default drive balance is 40/60 front to rear, with up to 70 per cent of power able to be sent to the front wheels and up to 85 per cent to the rear axle.

I don't think you'll be astounded to hear this powertrain uses a lot of fuel? Let's go there...

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

Bentley says the Bentayga Azure with the V8 petrol engine will use an average of 11.4L/100km over a combination of open and urban roads.

But what happens if you live in the suburbs not far from the city and drive the Azure every day to do the school drop offs and trips to the shops and then take in some fun country roads? You use an average of 22.8L/100km according to the car's trip computer.

This is still not as high as I was expecting. I've driven V6-powered SUVs which use more than this under the same conditions.

That said, even when using as much fuel as Bentley says you should, an 85-litre fuel tank is only going to deliver an approximate 745km driving range.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

Keeping the whole family safe is the name of the game here, so Ford has extended things like side-curtain airbags right through to the third row, thereby covering every outboard seating position. In fact, there are nine airbags all up, including a centre airbag between the front seat occupants.

Driver assistance programs include forward collision warning which incorporates the autonomous emergency braking (AEB) function, blind-spot monitoring and assistance, rear cross-traffic braking, active cruise-control, tyre pressure monitoring, lane-keeping assistance, front and rear parking sensors and traffic sign recognition.

The AEB works at any speed above 5km/h, and the pre-collision assist at speeds above 30km/h.

Both the second and third rows of seats feature a pair of ISOFIX child-restraint mounting points (for a total of four) while there are five top-tether restraint mounting points as well.

The Tourneo hasn’t been locally crash tested as per the safety-stars system, but the Transit Custom has been assessed overseas as part of a commercial van safety comparison which graded the vehicle at 96 per cent, the highest rating ever achieved by a van undertaking the test program in question.

The Bentayga is covered by Bentley's three-year/unlimited-kilometre warranty. Servicing is recommended every 12 months or 16,000km.

The good news is all new Bentley's have five years regular servicing included in the cost of the vehicle.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.