Volkswagen Polo Problems

No car is perfect, but we've gathered everything relating to the Volkswagen Polo reliability here to help you decide if it's a smart buy.

What are the common issues of a VW Polo 81TSI?

Answered by CarsGuide 14 Jan 2017

The zippy performance and handling is one of the great attractions of the Polo, it handles like a go-kart. The boot is small with the seats up, but it’s a small car and something you really have to live with. By buying a manual you avoid the issues that have plagued the DSG dual-clutch auto. The 1.2-litre engine has a timing belt, which means it needs to be changed every 105,000 km or seven years, whichever comes first.

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Polo DSG transmission problem?

Answered by CarsGuide 18 Mar 2016

It’s a common problem. A friend of mine has one and she has taken it back to the dealer so many times to have it fixed that she has lost faith in the car and VW. Every time she has taken it in they have updated the transmission software or adjusted it, but the problem has never been fixed. My reading is that VW is saying that it is acceptable and aren’t planning to do anything more about it. Go above the dealer and speak directly to VW’s customer relations people and let them know that you will not be fobbed off.

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VW keeps leaking coolant

Answered by CarsGuide 26 Feb 2016

If you've had to top-up the coolant twice in four weeks I'd suggest that your problems haven't been fixed and that you should take the car back to whoever supposedly repaired it and have them do the job properly. As for a "safe" option I can't really recommend one, except to say that I would avoid the DSG gearbox. The only "safe" option is to buy another brand, and in that case I would suggest a Japanese brand, such as Mazda, Toyota, Mitsubishi, all of which have a good record of reliability.

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Best fuel efficient small sedan?

Answered by CarsGuide 18 Jan 2016

Mazda2, from a classy brand and great against its size and price rivals; Hyundai i20, great value and probably still with some of the factory warranty; Volkswagen Polo, not necessarily to buy but to provide a quality benchmark for the others.

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Polo wiper skipping and shuddering

Answered by CarsGuide 8 Jan 2016

It's usually because the wiper blades are not flipping over as they change direction at the end of the stroke, so they're effectively travelling at the wrong angle to the screen. Check the arms to see if there is a reason they are not flipping over. Did you use VW blades when you replaced them? If not try the factory blades. You could also try cleaning the screen and then using something like Rain-X.

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Replaced Polo clutch

Answered by CarsGuide 7 Dec 2015

Times have really changed at Volkswagen Australia. CEO Michael Bartsch has personally intervened in this case and is organising a like-for-like replacement to keep you in the family.

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Volkswagen fix revealed for Australia

Volkswagen fix revealed for Australia

26 Nov 2015 · by Joshua Dowling

US owners of VW cars with diesel engines that can cheat emissions tests have already been given $500, but local owners still have no compensation.

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Volksagen Polo GTI problems with DSG

Answered by CarsGuide 5 Oct 2015

I contacted VW Australia and got a result you will like. Spokesman Karl Gehling says: "We have been in touch with this customer and, based on his experience, we have offered to buy back his car. He has accepted this offer and plans to buy a new Polo GTI."

 

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Volkswagen Polo GTi DSG issues

Answered by CarsGuide 10 Jul 2015

Our consumer protection laws do have provisions for getting your money back or getting a replacement car, but it's not easy and you're likely to be drawn into a long and protracted process to make it happen. At the moment I would go along with VW's plan to replace the gearbox and go from there. Keep good records of what has happened to date, conversations you've had with the dealer and dealer staff, and VW, and maintain the record going forward so you have all the facts if it does prove to be an on-going issue.

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