1987 Subaru Sherpa Pricing and Specs

Technically, as far as local car-industry definitions go, your car is a member of the light commercial class of cars, and in the medium SUV sub-category. Whether you think it's a luxury car is up to you and will largely depend on your expectations and previous experiences.

Luxury is a tricky thing to define and as cars gain more and more standard equipment and refinement with each passing year, what passed for luxury a few years ago might now be considered a run-of-the-mill vehicle. There was a time when velour trim and intermittent windscreen wipers were the preserve of luxury cars, but that won't cut it these days when the cheapest cars have those things and much more as standard.

You've tackled this in the appropriate manner, giving the dealership from which you bought the car every chance to make it right. But that hasn't happened, so now is the time to talk to Subaru's customer service division at head office. 

The good news is that the problem has been logged as a pre-existing condition, so it will be covered by your new-car warranty even if the car is technically out of the warranty period. Also, Subaru has not ignored the problem nor refused to accept it exists, so that's a positive, too.

If for some reason, Subaru wants to abandon you and your problem (which won't happen given its approach thus far) then you could talk to the ACCC. Australian Consumer Law has some fairly rigid rules regarding products that aren't fit for purpose. This, however, would be your last resort.

It would bother me a little that the car was making a weird noise from the front suspension, and I think you've probably got a case for not wanting to drive the car until it's fixed. This could be where you tackle the customer service division for the loan of a different car until yours is fixed. I don't think that would be an unreasonable request and may hasten the problem's resolution.

Subaru’s engines over the decades have used both popular methods of driving the engine’s camshafts, but what about the mid-sized cross-over Subaru? Is the Subaru XV timing belt or chain?

Actually, all XVs from the arrival of the model in Australia in 2012 to now, have all used the same FB20 engine. Which means every Subaru XV sold here has used a timing chain rather than a timing belt.

For most owners, this is good news as the timing chain should be maintenance-free for the life of the car, while a timing belt needs periodic replacement.