Nissan Problems

It gets harder to mount a case for a car that is as old as your is, but if you take a reasonable approach and are willing to compromise, as you seem to be by accepting the labour costs, I think you should pursue it. It is clearly a problem and the company has the responsibility for its products no matter their age.

Thanks for the information. I am sure it will be helpful for other Patrol owners who have the same problem. I also agree that Nissan should do the right thing and advise owners of the issue and fix their cars.

The only way you'll get it fixed is to organize yourselves into a group and take action as a group. That way you might get someone to listen.

It seems the problem is not uncommon with the X-Trail. The best advice is to be assertive if you take the car to a Nissan dealer and insist they fix it.

It's good to know someone is able to diagnose the problem correctly; losing all power at speed is dangerous.

You can use 91-octane regular unleaded for all situations. Using higher-octane fuels can deliver better performance and economy, but I recommend you try and determine for yourself if that's the case with your car.

What you have been offered is a standard deal most carmakers offer customers with older cars like yours. While you are clearly incensed at Nissan's failure to replace the dashboard free of charge, and I can fully understand that, you're best to accept the offer and get on with life.

Leaking head gaskets are a problem on the Murano worldwide and Nissan's eagerness to offer you a deal is confirmation of it. The offer to cover half of the costs is a standard one in this sort of situation, but I reckon they should cough up for the whole cost. A leaking head gasket as such low km’s is unacceptable. The easiest course of action, though, would be to accept the offer and get on with your life.

It's possible that they might come to the party and help out with part of the cost of repairs, so you should approach them with a claim. You might find, however, that because the car is six years old, you bought it secondhand so there's no record of its previous use, and it's well out of warranty I think your claim could be rejected.