What's the difference?
The Mercedes-Benz Sprinter has long been a formidable competitor in the Light Duty (3501-8000kg GVM) division of Australia’s highly competitive Heavy Commercial vehicle market.
The popular range offers a choice of panel van, cab-chassis and minibus body styles, four turbo-diesel engine variants (plus an all-electric drivetrain), three wheelbase lengths and for panel vans plus the choice of two roof heights.
An extensive overhaul of the Sprinter range in 2024 brought extra safety technologies, new comfort and convenience features and other benefits, which Mercedes-Benz claims can help drivers work more efficiently. We recently put one of the latest models to the test.
Never talk to strangers. That's (hopefully) what your parents taught you. Luckily some people ignored that good advice when it came to the Toyota Granvia VX people mover and me.
As you'll see in the video above, I tested it on the public – people I didn't know from a cake of soap or whatever the saying is. Seriously, I drove a bus route and somehow talked people into not getting on their regular bus and letting me give them a lift to wherever they were going instead.
I don't often conduct social experiments like this, but I figured the Granvia VX was different. First, here was a new-generation people mover based on the Toyota HiAce that effectively replaces the long-serving Toyota Tarago. Second, it's different from the Tarago and rivals such as the Kia Carnival and Hyundai iMax in that it seems like it's purpose in life could be more of a hire car 'shuttle bus' as it is for a Mercedes-Benz Valente.
So, either way its job is to carry more than one person nearly all the time and that's what I did. You can watch the video above and below is the full review taking into account how I found the Granvia VX to drive, along with its practicality when it comes to cargo capacity, fuel economy and passenger comfort.
Given the original Sprinter was released in 1995, it’s not surprising the current third-generation model feels like it’s benefitted greatly from decades of continuous refinement. Although the list price difference between our test vehicle and its closest Chinese rival is substantial, the 417 MWB Panel Van is hard to fault in terms of driver comfort, safety and all-round competence. It really is very good.
The Granvia VX is great at being plush, comfortable and easy to drive, but it's not as practical as a people mover should be. And while the engine provides a great driving experience, you'll be filling up the tank often if your trips are mainly urban and city focused.
The 417 MWB Panel Van rides on a 3665mm wheelbase (the shortest of three Sprinter wheelbases) and is almost 6.0 metres long (5932mm), more than 2.0 metres wide (2020mm) and stands almost 2.4 metres tall (2378mm). Its 12.4 metres kerb-to-kerb turning circle is impressively tight for a vehicle of this length.
It rides on simple and rugged MacPherson strut front suspension, with a robust live axle/leaf-spring arrangement under the tail. Steering is via rack and pinion and it has disc brakes all around.
Look beyond the optional silver metallic paint on our example and there’s extensive use of unpainted dark grey plastic on all the external surfaces where hard-working vans are most prone to wear and tear, including the hubcaps, front/rear bumpers, grille, door-handles/mirror shells and along the sides.
Its work-focused exterior styling is nicely integrated, combined with an equally neat and functional interior design that offers a visually-pleasing combination of patterned fabric seat-facings and hard surfaces that blend different shades of grey with splashes of satin chrome and piano black.
We also like the feel and response of mechanical switches (rather than touchscreen prompts) for adjusting settings like cabin temperature, fan speed and media volume.
The Granvia is a new-generation people mover based on the Toyota HiAce commercial van and arrived in Australia in 2019. The resemblance to the HiAce is obvious although dressed up in its Granvia clothes it's a handsome and professional looking little bus.
I'm a fan of the protruding nose (which helped it earn the five-star ANCAP rating, see more on safety below) and I even like its big, shiny Transformer face and the 'L-shaped' tail-lights which aren't to everybody's taste.
Also, when I say little bus that's only in comparison to actual buses, like the one I convinced people not to get on in my video. Compared to a seven-seater SUV such as the Kia Sorento or Toyota Kluger, the Granvia is enormous.
Look at the dimensions. The Granvia is 5300mm long, 1990mm tall (not counting the aerial) and 1970mm wide, not counting the wing mirrors (which can be folded in).
While the length was hardly ever a problem for me while driving it over the week, the height saw me just make it under the 2.0m clearance in our underground carpark and I had to fold the aerial down to do it. Beware, many carparks have a max headroom of just 1.9m.
The cabin of the VX is impressively plush from the quilted leather reclining second-row seats to the 'woodgrain-look' trim throughout.
During my test I played bus driver to a number of passengers (no, seriously I picked up random strangers off the side of the road – see the video) and all were impressed by the Granvia's premium-feeling interior.
With its 2215kg kerb weight and 4100kg GVM, our test vehicle has a sizeable 1885kg payload rating.
It’s also rated to tow up to 2000kg of braked trailer and with its 6100kg GCM (or how it can legally carry and tow at the same time), that means it can tow its maximum trailer weight while hauling its maximum payload to ensure optimum versatility.
The cargo bay, which offers a cave-like 9.0 cubic metres of load volume and internal lighting front and rear, has internal dimensions of 3316mm length (with bulkhead), 1732mm width and 1719mm height.
So, with 1350mm between the rear wheel-housings, it can comfortably fit two standard 1165mm-square Aussie pallets or up to four 1200 x 800mm Euro pallets, held in place by a choice of 10 floor-mounted load-anchorage points.
The cargo bay is accessed through a single kerbside sliding door with a wide 1260mm opening, or symmetrical rear barn-doors with large handles on each pillar to assist operator access.
The barn-doors also have internal storage bins and open to a full 180-degrees to assist forklift and loading dock access. Thoughtfully, their hinge design also holds the doors firmly open at 180 degrees, to minimise the chance of wind gusts slamming them shut with potential injury to the operator.
There’s also plenty of cabin storage starting with two tiers of bins in each door, with the highest being spacious enough to hold large bottles.
There's also a deep shelf on the passenger side lower dash, a large lidded compartment in the central dash-pad and overhead shelves with lockable storage on the passenger side. Plus, the dash offers a total of eight cup/small-bottle holders.
The base cushion of the two-passenger bench seat is also hinged at the front, which allows it to tilt forward and provide access to a large hidden storage area beneath.
A crew of three can travel in relative comfort (for a commercial van that is) thanks to a central seating position that provides a sturdy hoop-handle for support, sufficient knee clearance from the dash even for tall people, and a reasonably flat and spacious floor area.
The cabin also features the latest next-gen 'MBUX' multimedia system with 10.25-inch touchscreen, which for the first time offers wireless connectivity for Apple CarPlay and Android Auto.
There’s also digital radio and enhanced functionality including an optional navigation upgrade with seven years of map updates.
The Granvia VX tested was an eight-seater (four rows of two seats) and being so tall and long would mean the space inside is going to be good, right? Nup. The Granvia doesn't seem to make the best use of its enormous cabin.
Seating, while undeniably comfortable and luxurious in the second and third rows, doesn't offer great legroom when you have a full load of people on board. I could only just sit behind my driving position in the second row and then behind that in the third row, but there was no way I could then fit in the fourth row.
And while cabin storage is great with the biggest centre console bin I've ever seen – I could fit my head in it (see the video) – and there are 10 cupholders, six coat hooks and a folding table, there isn't a boot or any room for cargo, not in the eight-seater (with all seats in use) I tested anyway. With all four rows in place there is only enough room for a few items no wider than a box of cereal (watch the video, to see what I mean).
Folding up the base on the fourth row seats means they can slide forward and that does free up a little bit of space for cargo, but if you are only going to be using the Granvia for six people, then my advice is to go with the six-seater and have a big boot at your disposal all of the time.
The Granvia VX is outfitted well with charging points – there are seven USB ports all the way back to the third row and two 12-volt outlets.
We'll get to what the Granvia is like to drive in a moment, but what I can say here is that the driver and passengers sit high, like looking-down-on-four-wheel-drive-utes high.
Access into the front seats is a bit of a climb up and proved tricky for my 75-year-old Dad with his gammy knee, but entry into the second-row seats was easy thanks to a wide step and a large aperture.
The small table between the second-row seats blocks the aisle, so the only way to get to the third row is by sliding the second row forward. Fourth row access is more difficult but compared to entry into the back row of most seven-seater SUVs it's a breeze.
Our test vehicle is the 417CDI MWB (Medium Wheelbase) Panel Van with standard roof height, which comes equipped with a 2.0-litre, four-cylinder, turbo-diesel engine and nine-speed automatic transmission for a list price of $86,018.
Our example is fitted with a couple of factory options, including the 'Cargo Pack' ($2265) which comprises a two-passenger bench seat, solid cabin bulkhead with fixed window and side-entrance assist handle, wooden cargo bay load floor and floor-to-roof wall-trim using 5.0mm-thick wood panelling.
It also has optional 'High-Tech Silver' metallic paint ($2534) which combined with the Cargo Pack raises the total price to $90,817.
In addition to the latest model’s upgraded safety (see Safety) and comfort/convenience (see Design) features, our test vehicle comes standard with 16-inch steel wheels and 235/65 R16C tyres plus a full-size spare, keyless start, steering wheel paddles for manual shifting, multi-function leather steering wheel, three USB-C ports and two 12-volt sockets, side marker lights and heated exterior mirrors.
There’s also daytime running lights, a parking package with reversing camera and front/rear parking sensors, traffic sign assist, tyre pressure monitoring and lots more.
We tested the Toyota Granvia VX eight-seater which lists for $74,990, before on-road costs, and sits at the top of the range. That said, there are only two grades in the line-up – the entry point known simply as Granvia which comes in six- ($62,990) and eight-seat ($64,990) versions and the Granvia VX which also comes in those two seating configurations and costs the same for both.
Standard features on the VX eight-seater include LED head and tail-lights, proximity unlocking, auto sliding side doors, power retractable heated wing mirrors, 17-inch alloy wheels, sun shades for all rear side windows, a 7.0-inch touchscreen with sat nav, Apple CarPlay and Android Auto, and a 12-speaker Pioneer stereo.
A special shout-out goes to the seating. Coming standard are quilted leather seats for the first, second and third rows, while the rear (fourth row) is a vinyl bench seat with a 60/40 split.
The second row consists of power adjustable ottoman style recliners - think business class airline seats, while the third row is a pair of manually adjustable captain's chairs, similar to the front seats which are power adjustable. My passengers loved the second-row seats. One even said, "I've never flown business class by I feel like I have now."
Is it good value? Well, not really. See $75K is a lot to spend on a Toyota people mover, especially considering the Tarago (which has been axed and effectively replaced by the Granvia) at its priciest is $65,261.
The top-of-the-range Kia Carnival Platinum lists for $62,790 and a Hyundai iMax Elite is even cheaper at $48,490. But the Granvia is a more premium offering, up there with the likes of the Volkswagen Multivan Highline for $79,890 or Mercedes-Benz Valente for $59,850
The (OM654) 2.0-litre, four-cylinder, turbo-diesel, which meets Euro 6 emissions standards using AdBlue, produces 125kW of power at 3800rpm with peak torque of 400Nm served between 1700-2400rpm. The nine-speed torque converter automatic offers the choice of sequential manual-shifting using the steering wheel-mounted paddles.
The Granvia has a 2.8-litre four-cylinder turbo-diesel engine – the same one found in the Toyota HiAce van and with 130kW/450Nm I found there was more than enough grunt to handle city duties or overtaking on motorways.
Equipped with a diesel particulate filter there's a burn-off switch located near the driver's right knee. The Granvia will tell you when it's time to activate the burn-off function.
The 2.8-litre diesel is fairly quiet and responsive while the six-speed automatic shifts smoothly. There's not much to complain about in terms of the usability of the engine and transmission, they performed well – it's just that with it having to carry around a vehicle weighing nearly 2.7 tonnes fuel economy was never going to be great (you can read about this below).
The dash display was claiming average combined consumption of 9.5L/100km when we stopped to refuel at the completion of our 281km test, of which about one third of that distance was hauling a heavy payload (see Driving).
Our own figure of 11.7 (based on actual fuel bowser and tripmeter figures) was higher but still reasonable economy for a vehicle in this GVM class in mostly urban use.
So, based on our own figures, you could expect a ‘real world’ driving range of around 800km from its 93-litre tank, which has been enlarged from 71 litres as part of the latest upgrades.
The specifications given by Toyota give the Granvia's combined fuel consumption as 8.0L/100km from the 2.8-litre four-cylinder turbo-diesel.
That sounds fantastic, but in reality after a combination of motorways and urban use the trip computer was reporting 12.9L/100km. A separate fuel test (carried out by myself) saw the Granvia use 21.4L over 127km of city and urban driving (measured at the fuel pump), which comes to 16.8L/100km.
That sounds like a lot, but it makes sense when you consider how heavy the Granvia is. It's 2660kg without anybody on board! If you're carrying eight people weighing 60kg your total mass is tipping the scales at 3140kg and your fuel economy is going to be significantly higher again. The GVM, by the way, is 3500kg.
Really, the Granvia is the perfect argument for a hybrid powertrain, because tour operators or parents ferrying their family around the city are going to want better fuel economy.
Large handles on the doors and overhead shelves assist climbing aboard and there’s enough adjustment in the well-bolstered seat and leather-rimmed steering wheel to find a comfortable position.
Driver views from all angles are excellent thanks to well-designed mirrors along with cameras supported by active aids like blind-spot monitoring etc.
The cabin, with its high roof relative to seat height, has a spacious and airy feel and all controls are reasonably intuitive and easy to reach.
Unladen ride quality is surprisingly supple for a vehicle with a 6.0-tonne-plus GCM rating, combined with excellent steering feel that strikes a fine balance between minimal turning effort at low speeds (for loading etc) and firm handling response at higher speeds.
The drivetrain is also energetic, pulling strongly and cleanly from 1000rpm even though its maximum torque is tapped higher in the 1700-2400rpm zone. The automatic transmission has admirable refinement, with near-seamless shifting between its nine ratios.
The Sprinter is also impressively quiet at speeds up to 80km/h. Tyre and wind noise (the latter mainly around the large door mirrors) naturally increase at highway speeds, but remain far from intrusive. And with the engine requiring less than 2000rpm to maintain 110km/h, it’s well-suited to highway work.
To test its load-carrying ability, we forklifted 1.3 tonnes into the cargo bay which with driver equalled a payload of 1.4 tonnes. That's still almost half a tonne less than its limit.
Not surprisingly, it handled this load with ease, as handling and braking were largely unaffected and the ride quality became smoother thanks to such a big increase in sprung weight. Even so, the rear springs only compressed about 30mm.
It easily conquered our 13 per cent gradient, 2.0km-long set climb at 60km/h with this load onboard, as the auto downshifted to fourth gear to tap maximum torque when hauling this load to the summit.
Engine-braking on the way down, in a manually-selected second gear, wasn’t as robust but not unexpected given a 2.0-litre engine trying to restrain 1.4 tonnes of payload on a steep descent. Even so, the quartet of disc brakes efficiently kept speeds in check.
Overall, it was an impressive performance. However, we did note that the speed sign recognition function was not working for the duration of our test. And some welcome enhancements would be a driver’s left footrest and a fold-down inboard armrest for the driver’s seat, as fitted to its smaller Vito sibling.
For a 5.3m long, 2.0m tall box on wheels the Granvia sure is easy to drive. I live in Sydney's Inner West (get your chai latte jokes out of the way now, please) and drove it daily through horrendous traffic on potholed roads, navigated through the tiniest streets and squashy car parks, went fishing in it and ate up motorway kays on the weekends.
There are going to be people who snort at that eight of 10, but I'm telling you it's down to three things: comfort, ease and engine.
The seats were comfortable and supportive (my passengers felt the same way – again see the video of me being a bus driver), the ride is composed thanks to the suspension and no doubt the weight and the wheelbase of the Granvia.
The visibility is excellent thanks to those giant windows, the ride height and tech such as that digital rear view mirror, while the steering is light, and the turning circle is excellent at 11.0m.
Finally, that 2.8-litre turbo-diesel engine. Yes, it's thirsty but from a driving perspective only it's great – smooth and responsive.
Often vans are prone to a booming sound reverberating around the cabin and the Granvia VX was also a victim of this phenomenon with road noise echoing around inside. It's not bad and I could still hear people in the second and third rows, however.
ANCAP ratings do not apply to Heavy Commercial vehicles. Even so, in addition to the Sprinter’s existing long menu of passive and active safety features, the latest range adds significant enhancements as standard equipment including thorax-protecting airbags for driver and passenger, lane-keeping assist, traffic sign assist, rain-sensing wipers, tyre pressure monitoring and a parking package with reversing camera and front/rear sensors.
Also new is ‘Moving Off Information Assist’ which utilises a camera mounted in the grille plus six ultrasonic sensors to monitor an area 3.7 metres in front of the steered direction of the vehicle and 0.5 metres to the side.
This automatically activates at start-up and remains active up to 10km/h. So, if a road user is detected in the monitored area, the driver is alerted by audible and visual signals.
The latest range also introduces ‘Sideguard Assist’ which provides extended detection in the blind-spot on the passenger side. It activates when the vehicle is stationary and at low speeds, providing an extra set of eyes during parking, low-speed manoeuvring and traffic congestion.
The Granvia scored the maximum five-star ANCAP rating when it was tested in 2019. The amount of standard safety equipment is outstanding, particularly for a van with commercial origins.
Coming standard are nine airbags including ones which go all the way back to cover the fourth row and for child seats there are four ISOFIX points (second and third rows) and four top tether points (second and third rows).
The level of advanced safety equipment is also outstanding. Coming standard is Toyota's 'Safety Sense' pack which brings AEB with cyclist and pedestrian detection, lane departure alert with steering assistance, road sign recognition, auto high beam and active cruise control.
A full-sized spare wheel is located under the Granvia VX.
Warranty is five years/250,000km whichever occurs first and includes a roadside assist support package.
Scheduled servicing is every 12 months/40,000km. Pay-as-you-go capped-pricing for the first five scheduled services totals $5905, or a pricey average of $1181 per year. Service plans are also available.
The Granvia is covered by Toyota's five-year, unlimited kilometre warranty. Servicing is recommended by Toyota at six-month/10,000km intervals with capped price servicing of $240 per service for three years or 60,000km.