What's the difference?
The Mercedes-Benz Sprinter has long been a formidable competitor in the Light Duty (3501-8000kg GVM) division of Australia’s highly competitive Heavy Commercial vehicle market.
The popular range offers a choice of panel van, cab-chassis and minibus body styles, four turbo-diesel engine variants (plus an all-electric drivetrain), three wheelbase lengths and for panel vans plus the choice of two roof heights.
An extensive overhaul of the Sprinter range in 2024 brought extra safety technologies, new comfort and convenience features and other benefits, which Mercedes-Benz claims can help drivers work more efficiently. We recently put one of the latest models to the test.
Mercedes-Benz loves to fill a niche. This is the company, after all, that has a coupe version of its GLC and GLE SUVS, four-door coupes ranging in size from the CLA to the AMG GT 4-door, and enough electric vehicles to make Tesla jealous.
The nichest of all though, might the CLS, which has been updated for the 2022 model year.
Positioned above the E-Class but below the S-Class in the line-up as a sporty sedan for customers after a blend of style, technology and performance, the new CLS is available in just one engine now, while styling and equipment have also been tweaked in the update.
Can the CLS earn its place in the Mercedes line-up or is it destined to be a bit player amongst more popular models?
Given the original Sprinter was released in 1995, it’s not surprising the current third-generation model feels like it’s benefitted greatly from decades of continuous refinement. Although the list price difference between our test vehicle and its closest Chinese rival is substantial, the 417 MWB Panel Van is hard to fault in terms of driver comfort, safety and all-round competence. It really is very good.
Comfortable when it needs to be and sporty when you want it to be, the CLS 53 is a bit like Mercedes’ Doctor Jekyll and Mr Hyde – or maybe Bruce Banner and the Hulk is a better frame of reference for some.
While it doesn’t excel in any one particular area, its breadth of useability is commendable, but ultimately it might be its all-too-familiar aesthetics that is the biggest letdown.
From the inside, it looks and feels like any other large Mercedes model (not necessarily a criticism), while the exterior – in my opinion – doesn’t go far enough to differentiate it from the CLA.
After all, if you wanted a stylish and sporty sedan, shouldn’t feel special too?
The 417 MWB Panel Van rides on a 3665mm wheelbase (the shortest of three Sprinter wheelbases) and is almost 6.0 metres long (5932mm), more than 2.0 metres wide (2020mm) and stands almost 2.4 metres tall (2378mm). Its 12.4 metres kerb-to-kerb turning circle is impressively tight for a vehicle of this length.
It rides on simple and rugged MacPherson strut front suspension, with a robust live axle/leaf-spring arrangement under the tail. Steering is via rack and pinion and it has disc brakes all around.
Look beyond the optional silver metallic paint on our example and there’s extensive use of unpainted dark grey plastic on all the external surfaces where hard-working vans are most prone to wear and tear, including the hubcaps, front/rear bumpers, grille, door-handles/mirror shells and along the sides.
Its work-focused exterior styling is nicely integrated, combined with an equally neat and functional interior design that offers a visually-pleasing combination of patterned fabric seat-facings and hard surfaces that blend different shades of grey with splashes of satin chrome and piano black.
We also like the feel and response of mechanical switches (rather than touchscreen prompts) for adjusting settings like cabin temperature, fan speed and media volume.
Mercedes’ homogenised design is a bit of a double-edged sword, and while the CLS does wear its styling confidently, it probably looks a little too much like the cheaper and much smaller CLA for our tastes.
Both are swoopy four-door coupes from Mercedes-Benz, so of course there will be some similarities, but keen-eyed car spotters will notice some differences.
While the proportions are similar, the longer wheelbase and bonnet line gives the CLS a more mature look, and the extra details found in the head- and tail-lights, and front bumper stand it apart.
The changes to the 2022 version also brings in AMG’s 'Panamericana' front grille, which adds a bit of welcome aggression to the front end.
From the side, the steeply raked roof flows seamlessly into the rear, while the 20-inch wheels fill out the arches well.
All four doors are also frameless, which is always cool to see.
From the rear, quad-exhaust tips hint at the CLS’s sporty intentions, while a prominent rear diffuser and subtle boot lid spoiler also feature.
Inside, the biggest change to the CLS is now the inclusion of the MBUX multimedia system, which keeps it in line with the E-Class, C-Class and other Mercedes models.
AMG sports seats are also fitted, wrapped in Nappa leather and 'Dinamica' fabric upholstery for all pews.
Our test car also came fitted with red contrast stitching and seat belts, adding a racy streak to the CLS cabin.
Have to point out the new steering wheel that comes with the 2022 CLS, though, which mirrors the tiller offered in the new E-Class, and is a step back in terms of functionality.
It looks premium enough thanks to its chunky leather-wrapped rim and gloss black dual-spoke design, but using the buttons, especially when on the move, is difficult and unergonomic.
This design is definitely function over form, and might need a few more revisions to get it right.
Overall, we’d say the CLS is a good-looking car, but does play it a bit too safe with its styling?
With its 2215kg kerb weight and 4100kg GVM, our test vehicle has a sizeable 1885kg payload rating.
It’s also rated to tow up to 2000kg of braked trailer and with its 6100kg GCM (or how it can legally carry and tow at the same time), that means it can tow its maximum trailer weight while hauling its maximum payload to ensure optimum versatility.
The cargo bay, which offers a cave-like 9.0 cubic metres of load volume and internal lighting front and rear, has internal dimensions of 3316mm length (with bulkhead), 1732mm width and 1719mm height.
So, with 1350mm between the rear wheel-housings, it can comfortably fit two standard 1165mm-square Aussie pallets or up to four 1200 x 800mm Euro pallets, held in place by a choice of 10 floor-mounted load-anchorage points.
The cargo bay is accessed through a single kerbside sliding door with a wide 1260mm opening, or symmetrical rear barn-doors with large handles on each pillar to assist operator access.
The barn-doors also have internal storage bins and open to a full 180-degrees to assist forklift and loading dock access. Thoughtfully, their hinge design also holds the doors firmly open at 180 degrees, to minimise the chance of wind gusts slamming them shut with potential injury to the operator.
There’s also plenty of cabin storage starting with two tiers of bins in each door, with the highest being spacious enough to hold large bottles.
There's also a deep shelf on the passenger side lower dash, a large lidded compartment in the central dash-pad and overhead shelves with lockable storage on the passenger side. Plus, the dash offers a total of eight cup/small-bottle holders.
The base cushion of the two-passenger bench seat is also hinged at the front, which allows it to tilt forward and provide access to a large hidden storage area beneath.
A crew of three can travel in relative comfort (for a commercial van that is) thanks to a central seating position that provides a sturdy hoop-handle for support, sufficient knee clearance from the dash even for tall people, and a reasonably flat and spacious floor area.
The cabin also features the latest next-gen 'MBUX' multimedia system with 10.25-inch touchscreen, which for the first time offers wireless connectivity for Apple CarPlay and Android Auto.
There’s also digital radio and enhanced functionality including an optional navigation upgrade with seven years of map updates.
Measuring 4994mm long, 1896mm wide, 1425mm tall and with a 2939mm wheelbase, the CLS slots neatly between the E-Class and S-Class in size and positioning.
Up front, occupants are afforded ample room for head, legs and shoulders, while the electronically adjustable seats make it easy to find a comfortable position.
The steering wheel also features a telescoping function – an always appreciated feature – and the expansive glasshouse makes things feel open and airy.
Storage options include a deep door pocket, a cubby found under the armrest, two cupholders and a smartphone tray with wireless charging capabilities.
It’s a different story in the second row, though, as the sloping roofline does noticeably eat away at headroom.
Don’t get me wrong, a six-foot-tall (183cm) adult can still slide in there fine, but the roof is dangerously close to the touching the top of the head.
Leg- and shoulder-room is pretty good in the outboard seats though, while the middle position is compromised by the intrusive transmission tunnel.
In the second row, passengers have access to a bottle holder in the door, a fold-down armrest with cupholders, backseat map pockets and two air vents.
Opening the boot reveals a cavity offering 490 litres of volume, with an aperture wide enough to fit golf clubs or luggage for a weekend getaway for four adults.
The rear seats also fold in a 40/20/40 split fashion, but Mercedes-Benz is yet to detail how much volume is on offer with the rear seats down. And as a traditional sedan, the CLS is less practical than the liftback Audi S7.
Our test vehicle is the 417CDI MWB (Medium Wheelbase) Panel Van with standard roof height, which comes equipped with a 2.0-litre, four-cylinder, turbo-diesel engine and nine-speed automatic transmission for a list price of $86,018.
Our example is fitted with a couple of factory options, including the 'Cargo Pack' ($2265) which comprises a two-passenger bench seat, solid cabin bulkhead with fixed window and side-entrance assist handle, wooden cargo bay load floor and floor-to-roof wall-trim using 5.0mm-thick wood panelling.
It also has optional 'High-Tech Silver' metallic paint ($2534) which combined with the Cargo Pack raises the total price to $90,817.
In addition to the latest model’s upgraded safety (see Safety) and comfort/convenience (see Design) features, our test vehicle comes standard with 16-inch steel wheels and 235/65 R16C tyres plus a full-size spare, keyless start, steering wheel paddles for manual shifting, multi-function leather steering wheel, three USB-C ports and two 12-volt sockets, side marker lights and heated exterior mirrors.
There’s also daytime running lights, a parking package with reversing camera and front/rear parking sensors, traffic sign assist, tyre pressure monitoring and lots more.
When the third-generation Mercedes-Benz CLS-Class hit Australian showrooms in 2018, it was available in three flavours, but the 2022 refresh has trimmed the line-up to just one – the top-spec AMG-tuned CLS 53.
The discontinuation of the entry-level CLS350 and mid-tier CLS450 means the CLS-Class now kicks off at $188,977, before on-road costs, which makes it more expensive than rivals like the Audi S7 ($162,500) and Maserati Ghibli S GranSport ($175,000).
With BMW ditching the 6 Series, the Bavarian brand doesn’t offer a direct rival to the Mercedes-AMG CLS 53, but its bigger 8 Series is offered in a Gran Coupe body style that starts at $179,900.
So, what does Mercedes include in the CLS’s asking price?
Standard equipment includes interior ambient lighting, a head-up display, 12.3-inch digital instrument cluster, power-adjustable and heated front seats, woodgrain interior trim, powered boot lid, rear privacy glass, push-button start, keyless entry, and a sunroof.
As an AMG model, the 2022 CLS is also fitted with a unique steering wheel, sports seats, illuminated door sills, drive mode selector, 20-inch wheels, a performance exhaust, boot lid spoiler and blacked-out exterior package.
Handling multimedia duties is a 12.3-inch 'MBUX' (Mercedes-Benz User Experience) touchscreen, with functions including Apple CarPlay/Android Auto connectivity, digital radio, a wireless charger, satellite navigation and a 13-speaker Burmester sound system.
It’s a long and fully-featured equipment list, for sure, and it’s so extensive that there aren’t really any options available.
Buyers can opt for an 'AMG Exterior Carbon Fibre Package', power-closing doors, and different finishes for the exterior paint, interior trim and seat upholstery – that’s it!
While its nice that everything you’d want comes included in the asking price, it’s hard to ignore the fact that its Audi S7 rival is more than $20,000 cheaper, but also well equipped.
The (OM654) 2.0-litre, four-cylinder, turbo-diesel, which meets Euro 6 emissions standards using AdBlue, produces 125kW of power at 3800rpm with peak torque of 400Nm served between 1700-2400rpm. The nine-speed torque converter automatic offers the choice of sequential manual-shifting using the steering wheel-mounted paddles.
Powering the Mercedes-AMG CLS 53 is a 3.0-litre turbocharged inline six-cylinder engine, punching out 320kW/520Nm to all four wheels via a nine-speed automatic transmission and Merc's '4Matic+' AWD system.
A 48-volt mild-hybrid system, known as 'EQ Boost', is also fitted that serves up to 16kW/250Nm from take-off.
The result is a 0-100km/h acceleration time of 4.5 seconds, keeping it on pace with the likes of the 331kW/600Nm Audi S7 (4.6s) and 390kW/750Nm 250kW/500Nm BMW 840i Gran Coupe (5.2s).
While not as brutish as AMG’s eight-cylinder engine, the straight six strikes a great balance between pace and poise that perfectly suits a model like the CLS 53.
The dash display was claiming average combined consumption of 9.5L/100km when we stopped to refuel at the completion of our 281km test, of which about one third of that distance was hauling a heavy payload (see Driving).
Our own figure of 11.7 (based on actual fuel bowser and tripmeter figures) was higher but still reasonable economy for a vehicle in this GVM class in mostly urban use.
So, based on our own figures, you could expect a ‘real world’ driving range of around 800km from its 93-litre tank, which has been enlarged from 71 litres as part of the latest upgrades.
Official fuel consumption numbers for the CLS 53 are pegged at 9.2 litres per 100km, while we managed an average of 12.0L/100km in our launch drive.
All of our driving was relegated to country back roads and high-trafficked urban areas however, with no consistent freeway driving.
We’ll reserve judgement on how accurate the fuel economy figures are until after we’ve had the car for longer, but the EQ Boost system is designed to help keep consumption down by being able to coast the engine in particular situations.
Large handles on the doors and overhead shelves assist climbing aboard and there’s enough adjustment in the well-bolstered seat and leather-rimmed steering wheel to find a comfortable position.
Driver views from all angles are excellent thanks to well-designed mirrors along with cameras supported by active aids like blind-spot monitoring etc.
The cabin, with its high roof relative to seat height, has a spacious and airy feel and all controls are reasonably intuitive and easy to reach.
Unladen ride quality is surprisingly supple for a vehicle with a 6.0-tonne-plus GCM rating, combined with excellent steering feel that strikes a fine balance between minimal turning effort at low speeds (for loading etc) and firm handling response at higher speeds.
The drivetrain is also energetic, pulling strongly and cleanly from 1000rpm even though its maximum torque is tapped higher in the 1700-2400rpm zone. The automatic transmission has admirable refinement, with near-seamless shifting between its nine ratios.
The Sprinter is also impressively quiet at speeds up to 80km/h. Tyre and wind noise (the latter mainly around the large door mirrors) naturally increase at highway speeds, but remain far from intrusive. And with the engine requiring less than 2000rpm to maintain 110km/h, it’s well-suited to highway work.
To test its load-carrying ability, we forklifted 1.3 tonnes into the cargo bay which with driver equalled a payload of 1.4 tonnes. That's still almost half a tonne less than its limit.
Not surprisingly, it handled this load with ease, as handling and braking were largely unaffected and the ride quality became smoother thanks to such a big increase in sprung weight. Even so, the rear springs only compressed about 30mm.
It easily conquered our 13 per cent gradient, 2.0km-long set climb at 60km/h with this load onboard, as the auto downshifted to fourth gear to tap maximum torque when hauling this load to the summit.
Engine-braking on the way down, in a manually-selected second gear, wasn’t as robust but not unexpected given a 2.0-litre engine trying to restrain 1.4 tonnes of payload on a steep descent. Even so, the quartet of disc brakes efficiently kept speeds in check.
Overall, it was an impressive performance. However, we did note that the speed sign recognition function was not working for the duration of our test. And some welcome enhancements would be a driver’s left footrest and a fold-down inboard armrest for the driver’s seat, as fitted to its smaller Vito sibling.
There are certain expectations on a vehicle when it wears a Mercedes badge, namely it should be comfortable to drive while also dripping with the latest tech. And here the large four-door coupe delivers in spades.
Driving the car is smooth, easy and comfortable when in its default drive setting, you can really sink into the CLS and just eat up the miles in comfort.
There are small niggles, like the 20-inch wheels and low-profile tyres (245/35 front and 275/30 rear) throw up a bit too much road noise into the cabin, but for the most part, around town, the CLS is serene, supple and supremely soothing.
However, switch it over to Sport or Sport+ and the steering gets a bit heavier, the throttle response a bit sharper, and the suspension a bit stiffer.
Does it transform the CLS into a sports car? Not quite, but it certainly dials up driving engagement to a level where you can really have some fun.
Though this isn’t a full-fat AMG in the same vein as an E63 S and doesn’t feature the ubiquitous 4.0-litre twin-turbo V8, the CLS 53’s 3.0-litre six-cylinder engine is still plenty potent.
Coming away off the line feels particularly brisk, likely due to the EQ Boost system adding a bit of poke, and even flat-footing it mid-corner delivers a noticeable surge of urgency from the creamy straight six.
However, the best of the CLS 53 experience, in my opinion, is actually the sound, with the exhaust letting off the right sort of pops and crackles in Sport+ mode on overrun.
It’s rude and obnoxious, but also completely surprising coming from the motoring equivalent of a three-piece dress suit – and I love it!
The brakes are also up to task for scrubbing speed, but our relatively brief time with the car was in extremely wet conditions, so the 4Matic+ AWD system was hugely appreciated.
ANCAP ratings do not apply to Heavy Commercial vehicles. Even so, in addition to the Sprinter’s existing long menu of passive and active safety features, the latest range adds significant enhancements as standard equipment including thorax-protecting airbags for driver and passenger, lane-keeping assist, traffic sign assist, rain-sensing wipers, tyre pressure monitoring and a parking package with reversing camera and front/rear sensors.
Also new is ‘Moving Off Information Assist’ which utilises a camera mounted in the grille plus six ultrasonic sensors to monitor an area 3.7 metres in front of the steered direction of the vehicle and 0.5 metres to the side.
This automatically activates at start-up and remains active up to 10km/h. So, if a road user is detected in the monitored area, the driver is alerted by audible and visual signals.
The latest range also introduces ‘Sideguard Assist’ which provides extended detection in the blind-spot on the passenger side. It activates when the vehicle is stationary and at low speeds, providing an extra set of eyes during parking, low-speed manoeuvring and traffic congestion.
The Mercedes-Benz CLS is yet to be tested by ANCAP or Euro NCAP, which means there is no official crash-test rating that applies to local market vehicles.
However, the standard safety equipment list is extensive, and covers autonomous emergency braking (AEB), nine airbags, rear cross-traffic alert, blind-spot monitoring, tyre pressure monitoring, a surround-view camera, route-based speed recognition and lane-change assist.
The rear seats also feature two ISOFIX mounting points for child seats.
Warranty is five years/250,000km whichever occurs first and includes a roadside assist support package.
Scheduled servicing is every 12 months/40,000km. Pay-as-you-go capped-pricing for the first five scheduled services totals $5905, or a pricey average of $1181 per year. Service plans are also available.
Like all new Mercedes-Benz models sold in 2021, the CLS 53 comes with a five-year/unlimited kilometre warranty with roadside assist over that period.
This outclasses the assurance period offered by BMW, Porsche and Audi (three-year/unlimited kilometre), and matches that available from Jaguar, Genesis and Lexus, who recently upgraded their offering.
Scheduled service intervals are every 12 months or 25,000km, whichever occurs first.
The first three planned services will set buyers back $3150, broken down as $700, $1100 and $1350 apiece.