Mercedes-Benz C-Class 2002 Problems

Are you having problems with your 2002 Mercedes-Benz C-Class? Let our team of motoring experts keep you up to date with all of the latest 2002 Mercedes-Benz C-Class issues & faults. We have gathered all of the most frequently asked questions and problems relating to the 2002 Mercedes-Benz C-Class in one spot to help you decide if it's a smart buy.

Used Mercedes-Benz C-Class review: 2001-2013
By Ewan Kennedy · 02 Sep 2014
Mercedes-Benz has just launched an all-new C-Class model, so there's a good chance many owners of older models will be trading up. Meaning there could be a glut of used C-Class in Australia, giving you the chance to select between the many on offer, as well as the opportunity to select from the best of them. 
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Used Mercedes-Benz C-Class review: 2001-2012
By Ewan Kennedy · 07 Nov 2012
The small-medium Mercedes-Benz C-Class, while costing significantly more than many cars in its class, is becoming increasingly affordable by the standards of the prestige car market.Though it has been built down to a price when compared with upper crust Mercedes models, the price trimming has been done intelligently and you still get a car that’s well built and uses good quality materials.The C-Class is sold as a three-door coupe, a four-door sedan and five-door station wagon body. Coupes from 2008 to 2011 were called the CLC-Class in an attempt to give them a sportier image. That didn’t seem to work and with the new model of 2011 the C-Class coupe name was revised.This is a rear-wheel-drive car so those travelling in the back seats of sedans and wagons will find themselves a little squeezed unless the front seats are moved forward a notch or two. This situation has improved over the years as the C-Class cars have become slightly larger, but it’s still smart to take the family along during your pre-purchase road test to make sure it suits them.Boot space is good and the big bootlid in the sedans makes it easy to load. The wagon is of the stylish school, with a sloping tailgate that robs the load area of some cubic capacity.Naturally the back seats and boots of the coupes are on the cramped side, but that’s par for the course.Few cars come with such a staggering range of engines as the Mercedes C-Class. Four, six and eight-cylinder engines are offered. The latest petrol engines have direct petrol injection and are significantly better than the older units in terms of performance consumption and emissions. Look for the letters CGI in the car’s title, indicting the new-generation engines. The name Kompressor in the car’s title means it has a supercharged engine to provide extra torque. Later units use a turbocharger rather than a supercharger.The hot AMG models use the V8s and have tremendous performance, but this comes at a cost in high fuel consumption.Mercedes-Benz C-Class with turbo-diesel engines have been sold for many years, long before they became common in other European marques. They have either four or six cylinders. The newer diesels (look for CDI on the badge) are a big advance on the older diesel in smoothness and refinement and once the car is cruising at a steady speed we defy you to pick them from petrol powerplants.The great majority of C-Class Mercedes-Benzes will have an automatic transmission, though you will find some four-cylinders cars have a five-speed manual gearbox, they may cause real hassles at resale time.Luxury levels are Classic, Elegance, Avantgarde and Sport. The latter has firmer suspension for better road feel and will make a nice car for the enthusiastic driver.Spare parts, servicing and repairs are all expensive for a car of this size, but certainly not for a machine with the high prestige rating the Benz affords you. Insurance costs are generally reasonable for a car in this class.It pays to buy a used Mercedes-Benz which has been serviced throughout its life by an authorised dealer. Their mechanics are not only trained to high standards, but are in constant touch with the factory. A car with a full service history will almost invariably command a higher price but be sure the service books are genuine.Mercedes-Benz Australia offers a good used-car scheme on cars up to five years of age. The length of the warranty varies according to the workshop’s assessment of the car.WHAT TO LOOK FORBe sure the steering is positive with no unnecessary free play in the straight-ahead position. There were some problems with the early version of the Brake Assist System (BAS). These should have been rectified by a dealer after a recall. Contact the dealer or Mercedes’ head office to see if this work has been done.Do a visual check of the car inside and out for signs of damage or worse-than-average wear. Pay particular attention to the bumper-bar corners for signs of paint scrapes. Also have a good look at the condition of the seats.Always call an expert for the final say no matter how good the Mercedes appears to be after your own inspection. Either use a mechanic formally trained on Mercedes or a senior inspector from your motoring association. Noisy engines, or units that are slow to start may be about to rack up an expensive repair.CAR BUYING TIPIf you’re considering getting an old prestige car rather than a new, but somewhat mundane, car make sure your budget is up to the task of supporting the higher running costs of the upmarket machine. 
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Average fuel consumption of a 2002 Mercedes-Benz C240 sedan
Answered by David Morley · 18 Nov 2024

According to the official government test, the 2002 C240 should return fuel consumption of 10.8 litres per 100km in city driving and 6.8 litres per 100km on the highway. In reality, of course, most drivers never get anywhere near these figures as they’re not based on real-world driving, rather a laboratory test. They do, however, serve as a comparison between makes and models given the test is identical for each vehicle.

Most owners of these cars seem to report using between eight and nine litres per 100km on a country drive and considerably more than that around the city and suburbs.

Replacing a C180 with an X3?
Answered by Paul Gover · 18 Jan 2016

The X3 would be fine but you should also - perhaps surprisingly - consider a Volvo XC60 which I rate as slightly better than the BMW as a secondhand choice.

If the transmission is working properly between bouts of slippage, then it’s reasonable to think that this could be an electronic problem rather than a mechanical one. By turning the ignition off and then restarting, you’re effectively resetting the computer that controls the transmission. That’s why the gearbox comes good for a period before reverting to its old tricks.

That’s on the surface, anyway, but the problem could also be within the torque converter or something intermittent inside the actual gearsets, clutches, bands or valve body that is giving the same set of symptoms.

Ultimately, this is probably going to require a trip to a transmission specialist who will be able to identify the cause more accurately. In the meantime, though, there’s something you can try that might reset the transmission more permanently. On this model Mercedes-Benz, there’s a specific transmission-reset procedure that should take the gearbox back to its original factory settings. If that’s the case, it might fix your problem, but if not, then you need to call in the experts.

The procedure starts with getting in the car, closing all the doors and turning the ignition key to the on position, but not actually starting the engine. You should have all the dashboard lights illuminated at this point. Then, press the accelerator pedal right to the floor, making sure you can feel that the kick-down détente has been activated. Hold the pedal all the way down for at least 60 seconds and then, without releasing the accelerator, turn off the ignition. Don’t open the door and don’t remove the key from the ignition. Now release the accelerator and wait five minutes before starting the engine and going for a test drive.

Good luck.

Mercedes-Benz C180 2002: Setting dashboard language to English
Answered by Graham Smith · 22 Feb 2019

We’ve asked Mercedes-Benz for help with your problem, but in the meantime you could take the car to a Mercedes-Benz specialist mechanic and have then show you, or do it for you.

Dealer no deal
Answered by Carsguide.com.au · 14 Mar 2008

PERHAPS you could give the owner a deadline and tell him you will walk away from the deal if the car is not ready on that date. It sounds as if you are being given the runaround and I would have already walked away.

Mercedes-Benz C200 2002: How much is a service?
Answered by Graham Smith · 11 Jan 2019

Is it a minor service? Perhaps it’s a major one? The cost depends on what needs to be done. The best thing to do is to ring around and check a number of service places, from main retails outlets like Kmart, Repco, Ultra-Tune etc., and some specialist Mercedes-Benz mechanics. That would you a good guide.

Which small car to buy
Answered by Carsguide.com.au · 07 Mar 2008

LIKE you, I prefer rear-wheel-drive cars for the way they drive and feel on the road. I'm also in favour of buying used BMWs and Mercedes-Benzes because you get to drive a better car than you might otherwise be able to afford, but they can be expensive to service and repair. For that reason I am loathe to recommend them. But I also agree that some of the cars coming from Japan look good, and I particularly like the new Lancer. I wouldn't be concerned about front-wheel drive at all, there's nothing wrong with the way they drive, handle, steer or brake.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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