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Kia Problems

Are you having problems with your Kia? Let our team of motoring experts keep you up to date with all of the latest Kia issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Kia in one spot to help you decide if it's a smart buy.

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What would be your recommendation when buying a small new car for teenage children learning to drive?

The popular MG3 is the model you’re referring to and you’re right; it hasn’t been locally crash-tested. But it does lack some important safety gear. Enough, we reckon, to knock it off your short-list. The MG lacks, for instance, important driver aids such as autonomous emergency braking, blind-spot monitoring and lane-keeping assistance, nor can these features be had by spending more on a fancier version.

Which leaves us with your other two choices, the Hyundai i30 and Kia Rio. Even then, you’ll need to option up beyond the base-model to get (some of) those safety features, but these are not expensive cars to begin with, so the jump might not be as bad as you think.

The other car to consider would be the SP Pure version of the Mazda 2. At $23,690, it’s not over-priced but it does have low-speed (up to 30km/h) autonomous emergency braking, blind-spot monitoring and lane-departure warning as well as rear cross-traffic alert.

And a manual transmission? The MG 3 no longer offers one, both the Hyundai i30 and the Kia Rio are available with a six-speed manual option. The Mazda 2 Pure SP is automatic only, but you can get a six-speed manual on the base-model Mazda 2.

I agree that youngsters taught to drive a manual car tend to be better drivers, but that’s not a universally held view these days. And the fact is that most young drivers will never be presented with a clutch pedal in the future, raising the question of why learn in the first place? The reality is that learning to drive a manual car gives you extra mechanical awareness and extra ability to multi-task behind the wheel.

Do you know why my Kia Sportage is not suitable to carry a towball bike-rack?

While the weight of a towball bike rack and a couple of bicycles won’t be the issue, the problem will probably be down to the potential for those bikes and rack to obscure the parking sensors or reversing camera, or even making the rear hatch impossible to open with the rack in place. In cars with reverse autonomous braking, the sensors and cameras that allow that function to exist could also be compromised. And suddenly, the car you think has reverse AEB, suddenly doesn’t.

Car-makers spend a lot of time and money making that sort of technology work, only to have an aftermarket bike-rack company come along and render it useless. Bull-bars on four-wheel-drives are another great example: Aftermarket protection bars don’t always take into account the operation of the vehicle’s air-bag systems, potentially making the car less safe in a crash.

Do you know if there will be a new hybrid Kia Seltos released soon?

The Seltos was only launched in Australia in 2019 (and has already had a couple of specification tweaks) so I wouldn’t be expecting an all-new model to be just around the corner.

There are strong rumours from around the world, however, that the next Seltos will gain a hybrid driveline option as part of its mid-life update probably next year. If it does, the question then become one of when we will see it. And car-makers being traditionally coy about future product plans, who knows, other than to say Kia doesn’t usually mess around getting new tech to market.

For an idea of what it might be like, we reckon a look at the Kia Niro hybrid (which went on sale here mid-last year) might just give you a pretty good insight into what a Seltos hybrid might consist of. Certainly, that’s what reports out of South Korea are speculating on.

I am thinking of buying a 2022 Kia Seltos, however I am wondering if it will have the same engine issues as the 2021 model, or has this been resolved?

Kia in the US has copped plenty of flak over the two-litre petrol engine fitted to some Seltos and Soul models. In fact, there’s been a major service campaign undertaken to identify cars with the problem and attend to them. The problem seems to be within a batch of piston rings which were incorrectly heat-treated during manufacture and can lead to excessive oil consumption. In extreme cases, this can lead an engine to run completely out of oil and seize.

But just because that has happened in the US, doesn’t mean the problem is the same in Australia where different batches of engines might be built in different factories. In fact, Kia Australia tells me that there is no recall or service bulletin issued for this problem in Australia.

In any case, if you bought a brand-new Kia and it had this – or any other – problem caused by faulty materials or workmanship, then you’d be covered by the factory new-car warranty anyway.

With only 120,000km on the clock should Kia honour its warranty as compressors should never fail this early?

There are two issues here. The first is that an air-conditioning compressor should not, according to your repair person, stop working at 120,000km. That’s probably debatable and would also be a function of how frequently the air-conditioning runs in your car.

The second issue is that, from the way you’ve described it, this happened within days of the factory warranty expiring. At that point, I think you’d be within your rights to contact Kia’s customer service department and have a chat about the timing of this failure. There are no guarantees here, but it’s possible that Kia might offer some pro-rata assistance with the cost of repairs or parts, given the fault occurred just outside the warranty period. Some companies will do this in some cases as an act of goodwill, but don’t go to the bank on it.

What should I do to fix problems on a Kia Carnival 2009 that isn't covered by the warranty?

This is precisely why I loathe the typical aftermarket warranties dished up by used-car yards. They are written very carefully to cover the stuff that won’t go wrong, and not cover the things that typically do fail or break. It’s often been said that these warranties are not worth the paper they’re written on, and here’s proof yet again.

What does it matter if the engine failure was caused by a radiator that is blocked, broken, cracked or leaking? The bottom line is that a dud radiator (sold with the rest of the car) appears to have caused the car to overheat and destroy its engine. And yet the fine print of this warranty will allow the warranty company to wriggle out its responsibility to repair an engine it accepted money to cover. The ACCC should get involved in this grubby end of the car trade and sort it out. Now.

As for your friend, I’m not sure what can be done. Allowing somebody with the right legal background to read the warranty might be a good idea. But the used-car dealers who profit from these warranties know the fine print backwards. And I suspect that even if the blocked radiator exclusion hadn’t scuppered her warranty cover, the fact that a previous owner did his own servicing (and therefore, no stamped service book) would have been an alternative get-out for the warranty company. Actually, that’s a thought: If the service book wasn’t fully stamped, should the warranty have even been offered when the car was sold? I’d be asking that of the car-yard.

I’d also be asking who diagnosed the radiator as the problem. If your friend noticed coolant disappearing but not leaking on to the ground, I’d say that was more consistent with a blown head gasket – for which these early Carnivals were infamous. Find out if a blown head gasket is covered in the warranty. If it is, I’d be very suspicious about blaming the radiator. And yes, I’m absolutely suggesting that you’re potentially being lied to about the cause of the engine failure to move the official reason into an area not covered by the warranty. I reckon I’d be having the RACQ (which has a fair bit of clout in these matters) inspect the engine and rule on what caused the meltdown.

Meantime, forget about a $7000 engine. Find a parts recycler (we used to call them wrecking yards) that specialises in second-hand engines and get a good, tested, used engine fitted. Just make sure it doesn’t have the same head gasket problem.

What car should I replace my Kia Stinger GT with?

The Stinger is a great car if you like a big dollop of performance with your motoring. The twin-turbocharged V6 engine really packs a punch and there’s not much else around at the price that feels as potent.

But your budget gets you into some pretty impressive vehicles including mid-spec versions of the BMW 3-Series and Audi A4, both of which offer plenty of performance, equipment and pizzazz. It all depends on how you prioritise performance versus luxury and whether you place much value on the car’s badge. If not, then the South Korean Kia Stinger starts to look even more like a match for the European establishment.

 

Why does the sunroof rattle in my Kia Stinger GT?

The NSW Office of Fair Trading has a Disciplinary Action Unit (DAU) which, on the surface, appears to be able to sanction companies or enforce findings by the department. Which leaves me wondering how Kia has managed to brush off that authority by refusing the refund recommended by the department. Perhaps you would be wise to contact the ACCC (the old Consumer Affairs Department) as this organisation has some real teeth.

The question, however, is whether you’ve given Kia sufficient opportunity to fix the problem. Form what you’ve said, that’s probably the case, but all disputes of this nature rely on the car-maker being given every chance to make things right. That said, your frustration is understandable and, even if the problem is eventually rectified, your opinion of the vehicle will probably be permanently coloured.

For the record, plenty of other owners of the Kia Stinger have complained about exactly the same problem, so it appears that it’s a real concern and not one of which Kia could possibly be unaware. I’ve heard of some owners having the sunroof frame replaced and that fixing the problem. So perhaps there’s a tolerance problem in the manufacturing of the sunroof frames. The point there being that replacing the original frame with another one that is out of spec will simply reproduce the same problem. Perhaps that’s what’s happening to your car.

What Does GUV Stand for?

What does GUV stand for? Glad you asked. GUV is a relatively new term on the motoring landscape and, in bald terms, stands for Grand Utility Vehicle. The broad view is that it was an acronym first coined by Kia to describe its current-model Carnival on the basis that it was a step up in luxury from the average SUV and, therefore, needed a grander name; literally, Grand Utility Vehicle.

Like a lot of marketing, of course, the name is more or less meaningless when it comes to being an actual descriptor for the vehicle in question. Yes, the Carnival is well equipped and luxurious for a family vehicle, but 'Grand'? Grammatically, there’s also scope to interpret the vehicle as having a grand level of utility which, given its eight-seat capacity and family friendliness it arguably achieves. Beyond that, however, the definition is rooted purely in the imaginations of the marketing department. Searching for more GUV meaning than that is unlikely to expand the sum of human knowledge.

But now that Kia has slipped the genie from the bottle, you can expect to see the GUV tag applied to all sorts of vehicles formerly known as SUVs, both large and small, and both in Australia and globally. It’s also likely that the vehicles to adopt the GUV tag will be high-end versions of more prosaic SUVs, and there’s a good chance that the prestige brands might introduce the term to their brochures as well.

That said, GUV could also disappear without a trace. The same thing happened to Toyota’s AUV (Action Utility Vehicle) tag a few years ago which was applied to variants of the HiLux range. But the AUV moniker has since been reclaimed by the Autonomous Underwater Vehicle industry which builds unmanned submarines to explore the undersea environment.

There’s another reason GUV could disappear from car advertising and marketing: In the US, rising fuel prices have forced older, gas-guzzling SUVs into the driveways of a poorer demographic who can’t afford anything more efficient. At which point, as Urban Dictionary points out, the term GUV was coined to describe the 'Ghetto Utility Vehicle'.

Does the Kia Sportage have Apple CarPlay & Android Auto?

The brand-new Kia SUV for Australia (due for release in October 2021) has finally brought Kia Sportage Apple CarPlay and Android connectivity to all models across the range. Previously, the base-model missed out on these fitments, but the all-new platform extends these features to every model.

All Sportages will now also get digital radio and multi-device connectivity. The base-model S variant gets an eight-inch touchscreen, while the SX and SX+ models have a 12.3-inch screen. The range-topping GT-Line model will get a curved 12.3-inch screen.

It’s really not viable to retro-fit the new Sportage’s system into an older car, and most owners have found that a more cost effective upgrade to a new aftermarket head unit will offer the features they want, including the ability to enjoy Apple CarPlay and Android Auto Kia Sportage style.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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