Isuzu Problems

Are you having problems with your Isuzu? Let our team of motoring experts keep you up to date with all of the latest Isuzu issues & faults. We have gathered all of the most frequently asked questions and problems relating to the Isuzu in one spot to help you decide if it's a smart buy.

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Fire risk: 2021-2023 Isuzu D-Max ute recalled with more than 8000 units of the dual-cab affected by fuel hose fault
By Chris Thompson · 29 Nov 2023
Isuzu has published a recall for thousands of its D-Max utes after finding a fault with its fuel line that could lead to a potential fire risk.
Read the article
My 2023 Isuzu D-Max SX is 'sweating oil'
Answered by David Morley · 18 Jan 2024

A bit of sweating around the various parts of an engine where one component joins another is definitely not uncommon and not really a problem provided it's not actually dropping oil on the ground (at which point it's a leak, not a sweat-mark). But really, an almost-new vehicle like yours shouldn't be doing this at all.

The rear-main seal on the crankshaft is a likely culprit and a common source of leaks from this area, but since it's a big job (gearbox removal) to do it, I can understand why a mechanic would declare it okay and not to worry. The problem with that is that the sweating is likely to become a leak sometime down the track, at which point you'll have to act.

The good news is that because you've flagged this problem with Isuzu while the vehicle is still under warranty, it's called a pre-existing condition and is covered by the factory warranty, even if that warranty has since expired. However, one would hope that Isuzu does the right thing in the meantime and changes the offending gasket or seal to fix the problem.

Be very wary, however, about Isuzu (or more likely the dealer) claiming the problem is being caused by the catch-can you have had fitted. A good quality catch-can, with a relief valve and correct installation should not cause a rear main seal to leak. As for changing the grade of oil you're using, I doubt that it would do much, but since the alternative is a slightly thicker oil, it might just make the difference you're chasing.

I am not happy with the fuel economy in my 2021 Isuzu MU-X
Answered by David Morley · 06 Feb 2024

It's true that new engines can be 'tight' and this can lead to higher fuel consumption than they achieve with a few more miles on board. And since you're almost at the 30,000km mark now, why not try the dealer's advice and see if things start to improve.

The MU-X was never the most fuel efficient vehicle in its class, but even so, 12.2 litres per 100km on the highway sounds a little excessive (although not as much as you might think). I'd expect this vehicle to return highway fuel economy figures closer to 10 litres per 100km or maybe a bit less.

However, there are several factors that might be skewing your results. The bluff aerodynamics of a vehicle like the MU-X mean that even a slight headwind can increase consumption. So can the addition of accessories such as a bull-bar and roof racks. A set of roof racks on their own can add a litre of fuel to every 100km travelled, and that's if they're not loaded. Throw a spare tyre and some gear up there and it's even worse.

Bigger (taller) tyres can also increase fuel consumption, and so can running your tyres at too low a pressure.

Transmission slipping in my 2015 Isuzu MU-X
Answered by David Morley · 29 Jan 2024

This sounds like a case of low transmission fluid. Check the transmission dipstick according to the instructions in the owner's manual to see if the level is where it should be. Low fluid level can cause all sort of problems from slipping to a lack of drive to uneven shifts and shifts occurring when they shouldn't. Also, try to find out what fluid was put in the transmission when it was last serviced. The wrong type or grade of fluid can cause the same types of problems as not enough fluid.

If the fluid checks out, then you need to start looking at other causes such as glitches in the on-board computer that controls the driveline. An electronic scan of the vehicle would be the next step.

Why is the fuel consumption high on my 2019 Isuzu MU-X?
Answered by David Morley · 25 Jan 2023

A lot of people buying this type of vehicle are horrified the first time they work out their real-world fuel consumption and compare it with the official sticker on the windscreen. Frankly, very very few cars can get anywhere near that official figure. It’s the result of a standard test that bears little relationship with real driving and it’s really only for comparisons with other vehicles, not a realistic idea of what to expect.

Even so, 14 litres per 100km at highway speeds does seem high. Being a 2019 model, it won’t be that the engine is still brand-new and tight, so we can rule that out. But, there are many other factors that affect fuel consumption more than you might imagine. Does the car have a roof rack fitted, for instance? If it does, you can easily use an extra litre per 100km at freeway speeds thanks to the extra drag. And that’s if there’s nothing on the rack (it will be worse loaded).

Is the car carrying a lot of accessories such as a bull-bar, rear step, extra fuel tanks and maybe even a winch? All these add weight and weight kills fuel economy. What tyres are you running? Big mud tyres with an aggressive tread can drastically ruin fuel economy, so can taller tyres than standard which mess up the gearing and force you to use more accelerator pedal than a car on standard tyres. Also, the road from Melbourne to Wagga is mostly freeway with a 110km/h limit. Experience has shown that most cars will give their best fuel economy around the 80 to 90km/h mark, and every kilometre over that sees fuel economy go downhill. There could be a very big difference in your car between 100km/h and 110km/h. Even a stiff headwind in a big, bluff-fronted car like a MU-X can make a difference over the distance you’ve quoted.

If none of those factors are at work, then you really should have the car scanned to see if there’s any problem with the mechanical or fuel systems. Even a dirty air filter can cause a big hike in fuel use, so a once over at the workshop might reveal the answer.

It sounds very much like the transmission is confused electronically or has a problem with its valve body which is supposed – in conjunction with the computer – to make decisions about what gear the transmission should be in. Perhaps it's as simple as a dodgy electrical connection somewhere and the impact of potholes or buffeting from passing trucks is causing a short-circuit somewhere.

The first piece of advice, however, is to not drive the vehicle any farther. You not only risk damaging the transmission, but it's also dangerous to drive a vehicle that might suddenly select the wrong gear at random. The second piece of advice would be to take the vehicle to a dealership and have its computer scanned to see if any fault codes have been recorded. If your local dealer doesn't want to know, take it straight to head office and contact Isuzu's customer service division.

The good news is that your vehicle is still under the factory warranty, so make it Isuzu's problem, not yours. Just make sure that the behaviour has been logged as a problem, at which point it's classed as a pre-existing condition and Isuzu is still obliged to fix it even if the warranty runs out.

Having trouble shifting in my 2022 Isuzu MU-X
Answered by David Morley · 05 Feb 2024

This needs to be sorted out quickly as a car that you can't be sure is in Park is always a potential to roll away on its own causing who knows what grief and damage. It sounds like there's something amiss with the way the gear selector is talking to the actual transmission, and any resistance in the action of the shifter really shouldn't be there. That said, you do need to have your foot on the brake to select a gear from Park, so maybe you're taking your foot off the brake pedal prematurely.

You're possibly correct that the two issues are related as a car that thinks it's not in Park, will probably not want to allow you to use the walk-away locking mode. But here's the good news: This is absolutely a warranty issue and Isuzu needs to fix it at its cost.

Book the car in to be inspected as soon as possible and, in the meantime, make sure it's parked somewhere from which it can't roll away. Physically chocking a wheel (with a house-brick, a rock or whatever) isn't a bad idea till it's fixed, either.

Cracking on 2019 Isuzu MU-X air conditioning dial LCD display
Answered by David Morley · 16 Jan 2024

It doesn't matter whether it's a common fault with this make and model, because the reality is that the vehicle is still under the factory warranty, so it's Isuzu's problem, not yours.

Provided, that is, that the fault occurred on its own and not as the result of an impact that would be deemed accidental damage.

Generally speaking, these LED information screens and other touch screens are pretty reliable and robust, but problems have been known to occur including loss of touch control and the sort of crazing you're noted. Isuzu is not alone either, and many brands have similar issues. The crazing can also be the result of temperature extremes (hot and cold) and will sometimes go away when the ambient temperature returns to a more moderate level.

The type of problem can often be fixed by replacing the actual screen (or in this case, rotary dial) rather than the entire control unit. But it's a specialist job and involves dismantling at least some of the dashboard to achieve.

I am having gearbox problems in my 2019 Isuzu D-Max
Answered by David Morley · 17 Jan 2024

Problems like these are hard to diagnose remotely, as there's a lot going on in a modern gearbox. But, conventional wisdom suggests that a noise followed by a series of failures of the same component (the oil seal) means something inside is bent or damaged.

The noise is potentially being caused by something misaligned and rubbing or a damaged bearing, and the blown oil seal is the eventual result of the damage/swarf/heat/friction that results. The other possibility is that the rear gearbox seal is being destroyed from the other end of things, as in the tailshaft. A bent tailshaft could set up harmonics, friction or vibrations that could kill the seal, but you'd imagine there'd be a vibration through the whole vehicle at speed if this was the case.

Your vehicle is under warranty (six years of it from new) so make sure the dealer is aware of the problem and their obligation to fix it.

This is not an uncommon complaint with MU-X owners nor the owners of many other makes and models. It seems as though some Bluetooth systems prefer an Apple phone to an Android and vice-versa. The solution for some owners has been to change their brand of phone, but that seems pretty extreme. Others have resorted to aftermarket Bluetooth systems, but since your car is still brand-new, it doesn't make sense to be changing the head unit.

The first thing to do is contact Isuzu to see if there's been a new download to reflash the head unit and improve the Bluetooth performance. Car makers constantly chase this stuff, and a reflash might suddenly make the thing play the game properly.

You can check whether the problem is phone incompatibility by trying to pair somebody else's phone (of a different type) to see if it works properly with the MU-X's system.

Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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