Ford Tourneo vs Infiniti QX30

What's the difference?

There’s absolutely no doubt that the van-based people-mover has some distinct advantages over a three-row SUV. The rear seat is bigger, access to it is far better and there’s more luggage space even when all eight seats are occupied. But the Tourneo goes a step or two further with the sliding, swivelling seats that make it one of the most practical and flexible interiors on the market.

True, the driving experience is a bit alien at first, but it’s a case of different, rather than worse. Meantime, the ride is excellent and the performance and economy from the turbo-diesel driveline are both absolutely spot on for this vehicle’s intended purpose.

And perhaps that’s the metaphor for the whole thing: By not trying to be something it’s not, and concentrating on what it needs to do, the Tourneo emerges as a bit of a quiet achiever.

As we said earlier, this type of vehicle concept is never a sure-fire proposition. Parcel vans converted to passenger duties haven’t always worked out. This time, though, it’s different.

Even though it’s almost identical to the Q30, the QX30 manages to feel sufficiently different in suspension tune and cabin ambiance to be considered different.

It’s a disappointing oversight, though, by Infiniti to deny the base GT such basic safety fundamentals as a rear view camera (which Infiniti assures us is being worked on).

Perhaps the biggest revision of the successful Transit Custom formula needed to make the leap from FedEx to Brady Bunch has been to the rear suspension. Where the Transit uses a leaf-sprung arrangement, the Tourneo has switched to coil rear springs. These technically offer much greater ride comfort at the expense of some load-carrying ability. Which is fine, even if your kids are the bigger variety.

The move to powered sliding side doors is a welcome one, but I found out the hard way that the doors will still open a fraction if you push the button while still travelling at low speed. Not sure why that would be, but at least the buttons in question are up front in Adult-Land, not within reach of you-know-who.

The reality is, too, that the Tourneo is destined to run with the air-con on any time you have bodes in the back. That’s because – like a lot of van conversions – there’s no opening side windows beyond the tiny, hinged windows that open an equally tiny amount. This has more to do with the Transit’s basic structure than any desire to oxygen-deprive the young `uns, but as any parent knows, a supply of fresh air on the move is sometimes the only thing between a happy day out and a clean up in Aisle five.

The QX30 is one of the first projects to result from a technology partnership formed between the parent company of Mercedes-Benz and the Nissan-Renault Alliance.

In a sign of how worldly the car industry is becoming, the QX30 is built in Nissan’s Sunderland plant in the UK, using the German Mercedes-Benz A-Class platform and powertrains, all under Sino-French ownership via the Nissan-Renault Alliance.

On the outside, the design that first aired on the Q30 is pretty unique. It’s not a subtle car, with deep crease lines along its sides that, according to Infiniti, is an industry first in terms of manufacturing complexity.

When it comes to differences between the two vehicles, it’s minimal at best. There is a 35mm increase in height (30mm from taller springs and 5mm from roof rails), an extra 10mm in width, and extra trims affixed to the front and rear bumpers. Aside from the all-wheel-drive underpinnings, that is pretty much it for the exterior.

The same black plastic overfenders that are fitted to the Q30 are present on the QX30, with 18-inch rims on both the base model GT and the other variant, the Premium.

The dimensions of the QX30 are also an exact match for those on the Mercedes-Benz GLA, with the long front overhang acting as the main visual connection between the two cars.

Here’s where a vehicle like this stands or falls. Because if something like a Tourneo can’t cope with lots of people and their luggage in a single bound, then there’s really not much point to it, is there? I mean you’re not going to buy it for its sporty looks or supercar dynamics, so unless it works brilliantly as family transport, it’s kind of dead in the water. Fortunately Ford seems to have got it right. Mostly, anyway.

That starts up front where the two front seats feel like they’re metres apart. In reality, this huge gap forms a walk-through function for getting access to anything or anyone misbehaving in the second or third row of chairs. But you can’t help wondering what if… What if Ford had ditched the stubby centre console and added a third front-row seat? Wouldn’t a nine-seater be better than eight?

But the seats themselves are comfy and the high-and-mighty driving position gives plenty of vision in every direction. With one exception. And that is when you’re pulling out of a side street on to a main road and need to see what’s coming from the left. Depending on the angle you’re on, the fat frame of the pop-out side window (in the sliding door) becomes a blind spot, especially for taller drivers.

There’s nothing irretrievably wrong with the way the controls are laid out, but they will take some acclimatisation. That goes for the menu system on the touchscreen as well as the column-mounted shifter wand which is about the same size and shape (and in the same place) as a conventional indicator stalk. Tip the lever accidentally and you’ll wind up in neutral, wondering what just happened. The manual-shift mode is also fiddly to use and paddle sifters would be vastly better. Most won’t bother anyway.

The front cabin is home to a shallow lidded bin in the centre console, a deeper bin below that and a couple of charge points. There are also cup-holders in great spots up high in the corner of the dashboard, a shelf across the top of the dashboard and no less than two gloveboxes (the top one is pretty shallow) thanks to moving the passenger’s airbag into the roof lining. Both front doors also feature bins and storage nooks but there’s a fair bit of hard plastic on show, surely a legacy of the Tourneo’s parcel-van DNA.

The Tourneo’s party trick is the way both the second and third rows of seats can be slid to almost any point on a pair of tracks in the floor. The move is simply accomplished via a lever at the front or a rip-cord in the back of the seats, and all three centre-row seats can be moved individually (the third row is split 60:40). The upshot is that you can have all three rows bunched together for a large luggage space, or the rear row pushed right back to form a rear row with huge legroom. Don’t need all eight seats? How about a second row with the two outside chairs in place and the centre one folded forward to expose a work-surface with built-in cupholders.

But it gets even better, because individual seats can be removed to suit the weirdest of loads and the second-row seats even swivel 180-degrees to form a loungeroom on wheels. The kids will be begging you to take them for a drive in this thing.

The seats fold forward, but they don’t tumble. They don’t need to really, and they don’t fold into a bed either. But if you fancy camping in the Tourneo, you can remove both rows of rear seats for a huge flat floor.

The second row is home to storage bins in each sliding door (yes, a door on each side) a pop-put window that opens only about 40mm, temperature controls, air vents and reading lights. The third row, meantime, is not only easily accessed provided the second row isn’t slid all the way back (at which point you wouldn’t be using the third row anyway) but the good news is that the rearmost seat itself is basically three bucket seats with the same comfort levels (high) as the second row. There are also reading lights and a pair of phone pockets and cup-holders in the last row, too. Only the way the track system works and the shape of the seat base means that foot-room is limited to an extent.

With all three rows in place, but pushed as far forward as they can go, there’s a long load area of up to 725mm. But you can also push the second and third rows all the way back and have a cargo area 2622mm long behind the front seats. Maybe the van DNA is a good thing after all.

With all eight seats in place, there’s a minimum of 673 litres of luggage space which can be expanded all the way to a monster 4683 litres with the second and third rows removed.

There’s also a 12-volt power socket and a lighting system in the back, too, although while the side doors are automatic, the tailgate is manual. And you’ll need plenty of real estate to open it, too. Even tall folk will hit the button to open the tailgate, start the strut-assisted opening and then take a step or two back to allow the huge tailgate to rise without clobbering them. An automatic tailgate where you hit the button and run away to a safe distance would be much nicer.

The QX30 is obviously very similar to the Q30 in many respects, but the interior is slightly different, with larger, less cosseting seats up front and slightly higher seats in the rear.

The cabin is also lighter in overall appearance, thanks to a paler colour palette.

There are plenty of neat inclusions, including a pair of USB ports, plenty of door storage, a space for six bottles and a sizable glove box.

A pair of cupholders resides up front, along with a pair in the fold-down armrest in the rear.

There is no particularly logical location for the storage of smartphones, though, and the lack of Apple CarPlay or Android Auto is down to Infiniti opting for its own phone connectivity suite.

A decent 430 litres of luggage space behind the rear seats is contrasted by a cramped rear area for all but the smallest of passengers, while sharply shaped rear door apertures making getting in and out a bit of an ask.

There are two ISOFIX baby seat points and a 12-volt socket in the rear, as well.

The QX30 will be offered in two variants; the base model GT at $48,900 plus on-road costs, while the Premium will cost $56,900.

Both come equipped with the same engine; a 2.0-litre four-cylinder turbocharged petrol engine that’s sourced from Mercedes-Benz and also used on the Q30 and Merc GLA.

Eighteen-inch rims are standard on both cars, while an electronic handbrake, 10-speaker Bose audio, 7.0-inch multimedia screen and a full set of LED lamps all round are fitted across both variants as well.

Unfortunately, the QX30 GT misses out on a reversing camera all together, a fate it shares with the Q30 GT. 

Infiniti Cars Australia told us that this was an oversight at the time the cars were being specced for Australia, particularly in light of the other technologies that the car would receive, like automatic emergency braking.

The company says it’s working hard to bring a reversing camera to the GT.

The top-spec Premium gets leather trim, a powered driver’s seat, and additional safety equipment like a 360-degree camera and radar cruise with brake assist.

The only optional extra on each car is metallic paint.

Because the platform is (mostly) borrowed from the Transit Custom, you get the same driveline. That starts with a 2.0-litre turbo diesel, good for 125kW of power and a useful 390Nm of torque. It drives through a conventional eight-speed automatic transmission and then to the front wheels as a means of keeping the load floor as flat and low as possible.

Ford claims a 2500kg towing capacity with a braked trailer, but on a wet road or damp boat ramp, that’s really going to test the limits of the front wheel’s grip which can be overcome even in the dry if you’re too hasty with the throttle.

The biggest engineering change in the move from Transit Custom to Tourneo has been the switch from leaf springs on the former to coil springs and an independent suspension on the latter. This is all in the name of ride quality and recognises the fact that the Transit will often be called on to cart heavier loads than eight humans.

Just the one engine is used across both cars; the 155kW/350Nm single-turbo 2.0-litre four-cylinder petrol engine from the Q30 and A-Class.

It’s backed by a seven-speed transmission and wired into an all-wheel-drive system that is biased towards a front-drive configuration.

Sourced from Mercedes-Benz, up to 50 per cent of drive can be sent to the rear wheels, according to Infiniti.

Ford quotes an official combined fuel consumption figure of 7.4 litres for the Tourneo. Over a few days of running in a pretty broad mix of urban and country work, we saw an average of 8.6 litres per 100km which is still pretty good for a vehicle of this size.

With the standard 70-litre fuel tank, that gives the Tourneo a theoretical combined range of around 900km between fills, but the real-world number says closer to 800km is more realistic.

Don’t forget, either, that running costs will be a little higher than some diesels, as the Tourneo requires AdBlue at regular intervals, in line with its Euro 6 emissions levels.

Infiniti claims a combined fuel economy figure of 8.9L/100km for the 1576kg QX30 across both the variants; this is 0.5L thirstier than the Q30 version.

Our brief test yielded a dash figure of 11.2L/100km over 150km.

If you haven’t driven a one-box van for a decade or more, you’re in for a treat. Just like the Transit Custom on which this car is based, the Tourneo represents a different experience to that of a conventional car or SUV, but one that is not without merit.

For a start, you sit very high which means a great view out across the traffic. And while the driving position is a little less laid-back than a modern car, once you get used to the almost square steering wheel, neither is it the dreaded sit-up-and-beg of older van designs.

The four-cylinder engine doesn’t make the Tourneo a fast vehicle, but it does give it lots of flexibility thanks to all that turbo-torque being available from just off idle. The eight-speed transmission helps, too, but the real surprise is just how quiet the Tourneo is when on a cruising setting. In fact, it’s almost uncanny how such a big, empty metal box could be so silent, but beyond a little tyre noise on coarse surfaces, the Ford pulls it off. As a result, it’s very relaxed and effortless feeling at freeway speeds.

The other surprise is how good the ride quality is. By swapping the cargo van’s leaf rear springs for coils, the Tourneo suddenly displays a very good match between the front and rear axles in terms of how they work to absorb bumps. You do still get some of the front-seat sensation that you’re sitting over the front axle, but it’s not terrible and the reality is that you simply sitting closer to the axle, not right over it.

For many drivers perhaps the over-riding impression will be of the vehicle’s external size. And, yes, it’s a long and wide piece of equipment, but at least the boxy shape means the corners are easy to place and the huge glass area and driver aids like parking sensors and blind-spot warnings help a lot in the daily cut and thrust.

Things are also improved by the fabulously small turning circle of 10.9m kerb-to-kerb (courtesy of the Transit’s role as an inner-city delivery van) that gives an agility the looks don’t suggest. But there’s a sense that the Tourneo is a little wider in the rear track than the front, as you’ll sometimes find the inside rear tyre finding the lips of roundabouts and suburban gutters.

Again, it would be easy to think that the QX30 would feel almost identical to its lower-riding sibling – but that would be incorrect. We criticised the Q30 for being a bit too buttoned down and unresponsive, but the QX30 feels more lively and involving, thanks to its unique spring and damper set-up.

Even though it’s 30mm higher than the Q, the QX doesn’t feel it at all, with a benign, pleasant ride with good body roll control and competent steering.

Our front-seat passenger complained of feeling a little ‘hemmed in’, which is a valid point. The sides of the car are very high, and the roofline is quite low, exacerbated by the steeply raked windscreen.

The 2.0-litre four-potter is smooth and punchy, and the gearbox well suited to it, but it’s lacking in aural character. Luckily the QX30 does a terrific job of suppressing noise before it gets into the cabin, then…

The QX30 gets seven airbags, auto emergency braking, forward collision warning and a pop-up bonnet as standard across the line.

The base GT does, however, miss out on a reversing camera.

The Premium model also offers a 360-degree camera, blind spot warning, radar cruise control and brake assist, traffic sign detection, reverse motion detection and lane departure warning.

Ford offers its standard five-year/unlimited kilometre warranty on the Tourneo. Five years is fair enough, but can’t match the seven years or even more that some of the competition offer. It‘s worth noting, however, that the warranty does match many of the makes and models that will be the Ford’s natural enemies.

Service intervals are 12 months or a very long 30,000km, but it’s unlikely many families will clock up 30,000km in a 12-month period, anyway. There’s no word on capped-price servicing yet, but the mechanically similar Transit Custom has a service plan that limits the cost of each of the first four services to around $500.

The biggest additional running cost for the Tourneo will be the AdBlue additive to control emissions. How frequently you need to top up will be determined by what type of driving you do.

The Q30 is offered with a four-year, 100,000km warranty, and servicing is suggested every 12 months or 25,000km.

Infiniti offers a fixed three-year service schedule, with the GT and the Premium both costing an average of $541 over the three services provided.