What's the difference?
Ford’s legendary F-Series has been America’s best-selling truck for more than four decades. A major factor in that success is the Super Duty range (F-250/F-350/F-450), which reports for duty when loggers, landscapers, miners, oil-field workers and anyone else with seriously heavy on- and off-road load-hauling requirements needs more than the entry level F-150 can deliver.
Not surprisingly, such extreme-duty towing is also required in Australia, particularly by tradies with heavy equipment, and/or for recreational and sporting pursuits that involve multi-axle caravans, horse floats, boat trailers and the like. Some of these large trailers feature a goose-neck design which requires a prime mover-style turntable coupling mounted in the cargo tub.
There are a number of small volume importers which cater for these specialised requirements, including Harrison F Trucks at Melton in Melbourne’s outer west. Harrison provides ADR-approved right-hand drive conversion, local certification and sales/after-sales service for these American giants, one of which we recently sampled for a few days to see what life is like in the world of the Super Duty.
If you’re in the market for a full-size, seven-seat, luxury SUV you’re obviously living life large. Big family, lots of friends, dogs and cats, and heaps of activity - horses, boats, camping?
You’re not in the BIG big-buck orbit of the Bentley Bentayga, nor are you ready to plug into the electrified matrix with the Tesla Model X.
You’re aiming at a six-figure bullseye between $130,000 and around $150,000. On a three-year novated lease, somewhere around three grand a month.
Which takes in the chunky Lexus LX and German ‘Big Three’ - the Audi Q7, BMW X7, and this car, the new, third-generation, Mercedes-Benz GLS.
Mercedes-Benz Australia invited us to experience the car on a launch drive across city, suburban and rural roads.
If you’ve got something really heavy to tow and you have the budget to do it in grand style and with minimal effort, then a Super Duty could be just what you’re looking for. Its gargantuan proportions make it impractical for daily driving in Australian city and suburban traffic, but as a heavy-duty tow vehicle, particularly for long-haul open highway work, you’ll feel like king of the road.
Vehicle supplied by Harrison F-Trucks.
The new GLS is everything you’d expect of a Mercedes-Benz with an S in its name. Luxury, performance, space, and in this case, thoughtful practicality. A super-capable, super-sized family truckster with the lot.
Needless to say, the MY18 F350 Super Duty 4x4 is a monster, even in this SWB specification. The massive 4059mm wheelbase is 839mm longer than a Ranger Wildtrak, which is also dwarfed by the Super Duty’s 6350mm overall length (961mm longer). The F-Series’ 2032mm width is 182mm wider than the Ranger, and its 2065mm height is 217mm taller. It's like a Ranger that's been fed heaps of fertiliser.
Underneath is the kind of heavy-metal hardware needed to justify a Super Duty badge. Ford claims its massive fully-boxed steel ladder-frame chassis is up to 24 times stiffer than the previous generation, along with improved corrosion resistance. The cargo tub is made from military-grade aluminium with the dual benefits of less weight and no rust. A tough spray-on cargo tub liner boosts dent and weather protection.
Live axles are used at both ends, suspended on huge leaf spring packs at the rear and softer-riding coils up front. Steering and four-wheel disc braking are both power-assisted, of course, and there’s a choice of trailer-towing hitches available.
As you would expect, cabin space for both front and rear occupants is palatial, with even tall adults feeling dwarfed by its enormous dimensions. Rear passenger leg and shoulder room even for tall adults is limousine-grade, although headroom is reduced (but still adequate) due to the lower roof lining surrounding the full-length sunroof.
The overall fit and finish of the dashboard, following Harrison’s local RHD conversion process, displays quality workmanship. However, some DNA from its Kentucky birthplace remains in the control screen’s software, which, for example, displays 911 Assist instead of 000, and a left-side driver’s seat icon for the massage control. We also noticed that the AM radio station display only moves in 10kHz increments without the ability to tune between them (too bad if you like talkback).
There’s also no driver’s left footrest and the parking brake pedal seems overly high, requiring the raising of your left knee above steering-wheel height to get your boot on it.
Launched globally in mid-2019, Merc describes the GLS as the S-Class of SUVs, which is apt given its 5.2m length, 2.5-tonne mass, and ultra-premium specification.
As mentioned, the GLS is big; a step up from the already substantial model it replaces. Built with the US market in mind, in fact it’s produced in Tuscaloosa, Alabama, it’s more than five metres long, close to two metres wide, and over 1.8m tall. And there’s more than three metres between the axles, a 60mm wheelbase increase over the previous model.
And despite the size of the canvas, the Benz design team has managed to make the GLS look like a modern Merc. Signature elements include obvious ones like the slatted grille with a couple of three-pointed stars on the nose.
But there’s also, the carefully chiselled twin ‘power dome’ bonnet, scowling LED headlights and vents to aid front brake cooling and smooth aero performance around the front of the car.
The big beast’s off-road intent is highlighted by extensions around the wheelarches, with big optional 22-inch rims sitting underneath. The fact they look right-sized for the car speaks volumes about its scale.
The racy AMG Line package is standard, and a recess and pronounced character line, tightening the lower waistline is a familiar Merc treatment, plus alloy roof rails toughen the look while dialling up practicality.
The rear is relatively simple, borderline generic, with tapered tail-lights offering the only strong whiff of design personality. But believe it or not, thanks to careful detail sculpting of the body, and smoothing underneath the car it boasts a drag figure of Cd 0.32. Outstanding aero performance for a large SUV.
The driver and front passenger are presented with a sweeping dashboard dominated by twin 12.3-inch digital screens, one primarily covering the instruments, and the central screen managing the MBUX media system, including audio, nav, phone integration, car set-up, and more, plus ‘Hey Mercedes’ voice control.
The overall feel is simple, and restrained, yet massively confident, with a subtle colour palette, large squared-off elements defined by brushed metal finishes, and an obvious, intense attention to detail, from the haptic controls to the beautifully finished, multi-function steering wheel.
And the standard Burmester audio system includes a two-way in-car communication function that subtly amplifies the driver and front passenger’s voices for those in the third row, and vice versa. Sheer genius.
Our F-350 test vehicle with its F-250 downgrade results in a 700kg decrease in both payload and tow ratings. In other words, based on Harrison’s figures, in full F-350 specification it has a 1700kg payload capacity and 9700kg GCM, which means it can legally tow up to 4510kg of braked trailer with a full payload or up to 6210kg without. In our F-250 form it offers a 1000kg payload with 9000kg GCM, and can legally tow up to 3810kg of braked trailer with a full payload, or 4810kg without.
The huge cargo tub has a load floor length of 2080mm and width of 1700mm, with 1283mm between the wheel arches allowing ample room for a standard 1160mm-square Aussie pallet. There’s a total of eight tie-down points, overhead and internal lighting plus key fob operation of the tailgate, which houses a handy fold-out step and grab handle for easy cargo tub access.
The sumptuous cabin has plenty of storage options, including a single glovebox, and a bottle holder and two storage bins in each front door. The centre console has an open storage cubby at the front, another open storage bin and two bottle holders in the centre, a cavernous box behind that with a padded lid which doubles as a comfortable armrest, and two more bottle/cup holders at the back.
Those in the rear seat also get a fold-down centre armrest with two pop-out cup holders and each rear door has a bottle holder and two storage bins. There are also flexible storage pockets on the rear of both front seats and the 60/40-split rear seat base cushions swing up through 90 degrees and lock into position, revealing a huge full-width storage area underneath.
Space is obviously a critical factor here, and no surprise there’s copious amounts of it inside the GLS.
Front seat passengers enjoy plenty of breathing room, without feeling remote from one another, and there’s lots of storage in the shape of a large lidded box/armrest between the seats, a decent glove box, two big cupholders and jumbo door pockets with room for large bottles.
There’s one data-enabled USB port in the front, two charge-ports in the second row, and four in the third row. Shouldn’t be any complaints about powering mobiles, tablets or games.
The second row feels every millimetre the SUV limo. Simply getting in and out is made easier because an auto lowering function drops the car 25mm when one of the doors is opened.
I was able to sit behind the driver’s seat set for my 183cm position with heaps of head and legroom on offer. And there’s an extra 10cm of electrically adjustable travel to play with if those in the third row agree.
The fold-down centre armrest features a lidded storage tray and twin pop-out cupholders. There are netted pockets on the front seatbacks, and again, the door bins are big enough for large drink bottles.
Three adults across the rear is a breeze, there’s climate control ventilation, and a huge glass sunroof is standard. Rather than asking ‘Are we there yet?’ the kids will be disappointed when you arrive!
Then there’s what the Cleary family refers to as ‘the way back seat.’ A pair of third row seats for the lucky kids that get to inhabit their own little world. Getting in and out is relatively civilised thanks to electric slide and tilt for the second row seats, and space is generous. I could sit comfortably, so the kids will be all smiles.
With all seats upright cargo capacity is enough for a seven-person day trip (355L VDA). Press the button to fold the 50/50 split-fold third row down and your options expand substantially (890L). And with 40/20/40 split-folding second row lowered, transportation of a full, three-ring circus is on the cards (2400L). Overall, more space than the arch enemy BMW X7.
Plus, the ability to lower the car 50mm thanks to the standard air suspension makes life even easier. And one button lowers the second and third rows at the same time.
The spare is a collapsible space-saver, and towing capacity for a braked trailer is 3500kg, with a tow ball weight of up to 140kg. The ESP system also features a trailer stabilisation function that counters oscillation with “braking intervention.”
Our test vehicle was the MY18 F350 SWB Crew Cab Platinum 4x4 pick-up, downrated to a 4490kg GVM rating (same as the F-250) to allow it to be driven with a normal car licence. According to Harrison, Ford achieves this by simply removing an additional booster spring and block in the rear suspension, resulting in the lower ratings. It was also fitted with Ford’s FX4 off-road option (rear diff lock, skid plates, special shocks, hill-descent control), bringing the drive-away price to an eye-watering $165,990.
The Platinum is one of six grades in the Super Duty range, and one of three only available in the Crew Cab, in which it represents the middle tier above King Ranch and below Limited. Although Harrison can import most of the Super Duty model grades, it claims the Platinum delivers the best ‘bang for buck’ in terms of features and trim level, riding on stylish 20-inch polished alloy wheels and LT245/75Rx17E all-terrain tyres with a full-size spare.
As you can imagine, the sumptuous Platinum has power everything and is loaded with features that are way too numerous to list here. Suffice to say, everywhere you look there’s conspicuous luxury, from the moment the concealed power-operated side-steps smoothly extend when you open the door, and then retract when you close it.
Inside is an 8.0-inch touchscreen for the SYNC3 voice-activated infotainment system with multiple connectivity options, including Apple CarPlay and Android Auto, premium leather seating (with heating, cooling and even massage for the front seats), a full-length panoramic sunroof, huge power-extendable door mirrors for towing (with built-in courtesy lights), power adjustable pedals and steering wheel (which is also heated), remote-opening tailgate with fold-out step, cameras everywhere for 360-degree coverage and even a wide choice of changeable colours for the ambient cabin lighting.
We could go on, but you get the picture. It’s magnificent excess in the true US tradition, where too much is never enough.
The GLS launches in Australia with two models, the turbo-petrol GLS 450 4Matic at $146,500, before on-road costs, and the turbo-diesel GLS 400 d 4Matic at $153,300.
Specification is identical across the two variants, and when you’re competing against the likes of the Lexus LX570, Audi Q7 and BMW X7, as you might expect the list of standard features is lengthy.
Aside from the comprehensive suite of safety tech, covered in the Safety section below, the GLS equipment list includes, 21-inch alloy rims, adaptive high beam assist, air suspension, alloy roof rails, AMG body kit, a huge panoramic sliding glass sunroof, privacy glass from the B-pillar back, auto tailgate, keyless entry and start, rain-sensing wipers, cruise control, LED headlights, and power closing doors.
The power closing doors are a big plus for parents not wanting to disturb kids nodding off in the car, with the soft-touch function drawing the door in for the last few millimetres to an almost silent close.
Inside there’s ambient lighting (64 colours), strategically placed open pore oak wood trim, 13-speaker/590-watt Burmester surround sound audio, electric folding second and third row seats, a head-up display, ‘Mercedes-Benz’ branded illuminated sills, leather seat upholstery (‘Artico’ faux leather on the dash and doors), multi-adjustable electric seats in the front and second row (memory in the front), electrically adjustable steering column, leather-trimmed multi-function steering wheel, and five-zone climate control.
The multi-media system is spectacular, incorporating the twin 12.3-inch digital screens, the central media unit managing nav, digital radio, mobile device connectivity, Apple CarPlay and Android Auto, plus vehicle tracking. There are also remote vehicle status functions (door locking, valet parking, etc), global search (Amazon Alexa, Google Home, Yelp, and Trip Advisor), and a wireless device charging pad.
The basket of goodies can hold its head high in this part of the market, so the value equation stacks up well.
The F350 Super Duty is powered by Ford’s common rail 6.7-litre Power Stroke V8 turbo diesel, which, with four valves per cylinder and variable vane turbocharger, punches out 335kW at 2800rpm and a massive 1267Nm of torque at only 1800rpm.
The SelectShift six-speed automatic transmission is also designed and built by Ford. Its triple-plate, two-stage torque converter offers full lock-up capability as low as 900rpm, and there’s a dedicated tow/haul mode which avoids unwanted shifts on climbs and provides powerful engine braking on descents.
The exhaust brake can also be manually selected. The 4x4 system is part-time dual-range, with auto-locking front hubs and shift-on-the-fly engagement.
There are two engines on offer. The 3.0-litre (M256) in-line six-cylinder turbo-petrol GLS 450 4Matic, and the 2.9-litre (OM656) in-line six-cylinder turbo-diesel GLS 400 d 4Matic.
The all-alloy, twin-scroll single-turbo petrol engine delivers peak power of 270kW from 5500-6100rpm, and maximum torque of 500Nm across a broad plateau from 1600-4500rpm. It also features a 48-volt electrical system driving the ‘EQ Boost’ set-up, able to deliver an extra 16kW/250Nm for short periods. The integrated starter-generator also enables energy recuperation.
Although the all-alloy, twin-turbo diesel features variable valve lift it gives some ground on power, offering up 243kW between 3600-4000rpm, but torque is a solid whack, with 700Nm on tap from 1200-3000rpm. Worth noting, that to minimise emissions this engine features a “selective catalytic reduction converter” in the exhaust, which brings with it the use of an ‘AdBlue’ reducing agent. The separate AdBlue tank has a capacity of 31.6 litres.
The nine-speed auto transmission is the same in both versions, although the diesel has a slightly lower final drive ratio.
Flick through a Super Duty sales brochure and you won’t find any reference to fuel economy ratings. However, for what it’s worth we crunched some figures at the end of our relatively short 200km test based on trip meter and fuel bowser readings, resulting in a reasonable 15.8L/100km.
That’s not far away from the dash read-out at 14.2, so with its big 130-litre fuel tank you could expect a driving range of around 820km.
Claimed fuel economy for the combined (ADR 81/02 - urban, extra-urban) cycle for the GLS 450 is 9.2L/100km, the more frugal GLS 400 d trimming that to 7.7L/100km. The petrol 450 emits 210g/km of CO2 in the process, the diesel 400d dropping that slightly to 202g/km.
Stop-start is standard, you’re looking at premium unleaded for the 450 GLS, and you’ll need 90 litres of dinosaur juice to full the tank on both models.
You sit up nice and high in very comfortable seats, with a commanding view of surrounding traffic and the road ahead. We quickly adapted to the width and height of the Super Duty, but the major issue in city and suburban driving was its oil-tanker length, which required later turn-in on tight corners to provide kerbside clearance. We also needed to check that there was ample reversing room when choosing a space in a parking lot, to ensure we didn’t get wedged when trying to leave.
With the big turbo diesel V8’s 1267Nm of torque being tapped at only 1800rpm, it provides spirited getaways from traffic lights, and easily keeps up with normal city and suburban traffic flow with your big toe barely touching the accelerator pedal.
The ride quality without a load is quite good on smooth surfaces, with its massive 3.5 tonne kerb weight feeling like the tyres are leaving indents in the bitumen. However, over rougher roads and larger obstacles like speeds humps, it starts to bounce around more and can feel quite ponderous at times. However, this is to be expected in an empty vehicle with such high payload and tow ratings.
The steering is surprisingly direct and firm in feel. It’s also quite linear in turning weight regardless of road speed, without the more noticeable changes evident in its little brother Ranger, which is very light at parking speeds but gets noticeably firmer as speeds increase.
Braking is reasonably responsive but like other giant US pick-ups we’ve tested, you have to get them quite hot to make them really bite. That’s because their pad compounds tend to be on the hard side, given they have to cope with the high temperatures generated by heavy-duty towing.
The engine exhaust brake is surprisingly quiet and very effective at slowing the vehicle, aided by more aggressive downshifts in the six-speed auto.
Merc claims the GLS 450 will sprint from 0-100km/h in 6.2sec, and the 400 d in 6.3sec. Not hanging around for a 2.5 tonne mothership. But the standout is the 400 d’s torque. All 700Nm of it available from just 1200rpm to 3000rpm; right in the mid-range sweet spot.
The nine-speed auto transmission is smooth yet responsive, with paddles on the wheel for manual shifts when you want to pick the ratio. The combination of effortless grunt and the nine-speeder keeping things on the boil is an impressive one.
Suspension is by double wishbones at the front and multi-links at the rear, and while you can feel the weight in cornering, the standard Airmatic air suspension (which does away with steel springs) is superb in terms of ride comfort and body control.
We took a deep breath and pushed enthusiastically through a series of sweeping corners and the fat (285/45 fr - 325/40 rr) Continental ‘PremiumContact 6’ rubber wrapped around our car’s (optional) 22-inch rims gripped hard.
The ‘4Matic’ all-wheel drive system also seamlessly shuffles torque between the front and rear axles (theoretically up to 100 per cent in each direction).
Merc has put extra focus on body rigidity, the tuning of engine and suspension mounts, and sound absorption, and it shows. The GLS 400 d is beautifully refined on the highway. A neat touch is the car automatically lowering 15mm at motorway speeds or when ‘Sport’ mode is selected.
Steering is electromechanically assisted, and Merc says the front suspension geometry has been revised to minimise vibration through the wheel. And yes, feedback is minimal, but unfortunately so is road feel with only a general connection between your hands on the wheel and the front tyres on the bitumen.
When you’re steering a large beast like this, often with something substantial hitched to the back, you want to know braking performance is up to the task, and the GLS’s big ventilated discs all around deliver reassuringly strong stopping power, with nice, progressive pedal feel to boot.
The seats are adjustable six ways to Sunday, but beyond that they’re comfortable and supportive, even over long stints behind the wheel.
We stayed on the bitumen, because, let’s face it, that’s where this car will spend 99.9 per cent of its time, with the exceptions of the boat ramp, a ski weekend or pony club.
For those special occasions the optional ‘Off-road engineering package’ adds a low-range transfer case, inter-axle locking, hill descent control, and under body armour for more serious work.
No ANCAP rating, but for what it’s worth the 2017 F-250 Super Duty SuperCab and Crew Cab 4x2 models earned the US government’s highest five-star safety rating. Passive safety includes driver and passenger front and seat-side airbags plus side-curtain airbags. All three rear seat positions have top tethers for child seat restraints but no ISOFIX.
Dynamic safety does not include AEB, but there’s adaptive cruise control and collision warning with brake support, (BLIS) blind spot information system with trailer coverage and cross-traffic alert, lane-keeping alert, reverse sensing system, rain-sensing wipers, automatic high beam headlights, hill-start assist, trailer sway control, tyre-pressure monitoring, SOS post-crash alert system and lots more.
At the time of this launch drive the GLS hadn’t been safety assessed by ANCAP, but you could make a small wager, like every penny you have to your name, that it will score a maximum five stars.
The expected active features are there, including ABS, ASR, and ESP, with additional tech including ‘Active Blind-Spot Assist’, ‘Active Brake Assist' (Merc-speak for AEB), active lane keeping and lane change assist, ‘Adaptive Brake’, ‘Attention Assist’, ‘Evasive Steering Assist’, ‘Parktronic’ (active parking assist with 360-degre camera), rear cross-traffic alert, traffic sign assist, and a tyre pressure warning system.
Then, if all that isn’t enough to avoid an impact the GLS is equipped with nine airbags (front and pelvis side for driver and front passenger, side for outer rear seat occupants, full-length curtain, and a driver’s knee bag), an active bonnet to minimise pedestrian injuries, and the ‘Pre-Safe Plus’ (flashes rear hazards to warn drivers closing too quickly from behind, tightening the belts at the same time, and locking the brakes if the GLS is stationary with a rear impact imminent).
Harrison F Trucks provides a four-year/130,000km warranty, which it claims is the same as the Ford warranty with standard exclusions. Harrison also provides four-year premium roadside assistance.
Scheduled servicing is 12 months/10,000km with costs ranging between $495 and $1400.
Harrison says servicing can be done at any certified service department in Australia, with direct communication with Harrison’s service manager if required for diagnostics and advice.
The Mercedes-Benz range is covered by a three year/unlimited km warranty, which, like Audi and BMW continues to lag behind the mainstream market where the majority of players are now at five years/unlimited km, with some at seven years.
On the upside, Mercedes-Benz ‘Road Care’ roadside assistance is included in the deal for three years.
Service is scheduled for 12 months/25,000km (whichever comes first) with pricing available on an 'Up-front' or 'Pay-as-you-go' basis.
As a guide, service pricing for the outgoing GLS is set at $2600 per service (up-front) and $3250 (PAYG), a saving of $650 a pop. Fourth and fifth services are also available for pre-purchase ($3550 and $4900).