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    What is the rubbing noise behind the wheel of my 2019 Hyundai Kona?

    Hyundai Hyundai Advice Hyundai Kona Hyundai Kona Advice Hyundai Kona 2019

    I have a 2019 Hyundai Kona Elite - it’s just hitting 12 months old and I noticed a dry, rubbing noise in the steering wheel. I took it in for its annual service and Hyundai confirmed the noise and said it was the worm drive that had prematurely failed and would be replaced under warranty. What has me concerned is they said it was something they’d noticed in Konas and i30s. Could it be faulty parts being installed? I’m very worried it could happen again given it took less than a year to happen this time. Is this something to watch?

    Answered by CarsGuide
    8 February 2021
    David Morley

    It’s not unknown for a car-maker to receive a batch of parts from a supplier where the parts in question have a materials or manufacturing flaw in them. Certainly, enough Hyundai owners have reported this same problem for that to be a reasonable hypothesis. The theory about the gear in the steering system is one possible cause for the noise you’re hearing, but I’ve also heard other mechanics suggest that it’s the clock-spring (that electrically powers the air-bags, steering wheel controls, yet still allows the wheel to turn) that’s at fault.

    Either way, it’s a warranty job for the dealer to sort out, but experience has shown that Hyundai’s dealers are very good at keeping their customers happy. Meantime, the replacement part should be from a later, improved batch, without the inbuilt flaws, so it shouldn’t happen again.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
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