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i45 engine failure

Asked by Debra

I have a 2011 Hyundai i45 with a seized motor. There was no warning that this was imminent, it just stopped working. It was towed to the dealership and I was told I had catastrophic engine failure and it would be $15,000 for the repair. 

It seemed the same thing has happened to other people as well. I also found stories of a class action against Hyundai in the USA where this same thing had happened. 

I wrote to Hyundai Australia and, as I had missed my 60,000 km service and done two services in one at 75,000 km, they would not look at my claim. I realise they have an out with me there, but I am very concerned if I find a reconditioned motor and put it in my car is this going to happen again. 

I did read a couple of cases in USA where it had happened to the same owner twice. I still have two years of payments on the car so have to do something with it. What can I do?

Answered by CarsGuide

19 Aug 2016 Graham Smith

Missing the services really clouds the issue, as you don't know if the problem might have been picked up before it became a major issue. There's not a lot you can do, you need to find an engine and get your car going. You would be unlucky for it to happen again. You could also try to convince Hyundai to come to the party with part payment for the repairs, which might help alleviate the financial burden for you.

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