Browse over 9,000 car reviews

    guides

    adventureguide

    evguide

    familyguide

    tradieguide

    urbanguide

    0 Logout

    Browse over 9,000 car reviews

    Focus clutch vibrations

    Ford Ford Advice Ford Focus Ford Focus Advice Ford Focus 2013

    My 2013 Ford Focus auto is currently on its third clutch. A month or two after each new clutch has been fitted it has started to shake violently through the gears. Each time it goes back to the dealer they do something with the software until they get a new clutch to put in, but the same issues come back. I have spoken to the dealer who in turn has spoken to Ford, and I rang Ford myself and got a case number, but every time I ring I can't get the guy who is handling my case. I even asked them to contact me by email but no joy. The car had to go back in again to the dealer as it loses power, which it turned out to be a high-pressure fuel pump fault. I don't know where to go next with this issue as we bought the car brand new and didn't expect this kind of problem. Hope you can help.

    Answered by CarsGuide
    25 February 2016
    Graham Smith

    I feel your pain, but I fear that neither Ford nor its dealers know how to fix this problem. They are clearly muddling along in the dark, making so-called software changes, and ultimately putting a new clutch in. I suspect they know that it won't fix the problem, and they're just waiting for the day these cars are off he road and no longer a problem for them. I don't believe you will get anywhere with Ford, what I would suggest is that you contact a lawyer and try to get a class action up. It rarely happens in this country, where we tend to roll over and cop it, but at some point something has got to give and carmakers held to account. Another reader who doesn't want to be identified has recently got back to us to tell is that they have reached a settlement with Ford over a similar issue. That suggests that if you're persistent enough you could reach a resolution.

    Disclaimer: You acknowledge and agree that all answers are provided as a general guide only and should not be relied upon as bespoke advice. Carsguide is not liable for the accuracy of any information provided in the answers.
    Other Ford Focus Problems
    SELL ALL FORD FOCUS PROBLEMS
    Related cars for sale on CarsGuide
    See more Ford Foci for sale

    Comments

    Have a new question for the CarsGuide team?
    More than 9,000 questions asked and answered.
    Ask now
    Complete guide to Ford Focus 2013
    Complete guide to Ford Focus 2013 CarsGuide Logo
    Reviews, price, specs and more