Kia Sportage Advice

New car warranties on the up
By Paul Gover · 17 Jul 2015
Several car brands are boosting their new car warranties, as quality improvements reduce costs. Around the world, cars are getting better and buyers are getting a bulletproof bonus. Warranty costs and claims are falling dramatically at most major makers and that's a reflection of improved quality from the first computer strokes through to the final assembly.There are still flaws, and risk-averse management is rushing to recalls at the first signs of potential trouble, but the overall trend is very positive for most new-car buyers.Renault says its warranty costs in Australia have fallen by a whopping 68 per cent over the past six years, a result that has justified a five-year unlimited-kilometre warranty that's even been extended to its Renault Sport performance cars.At Kia, warranty costs since 2005 have dropped by nearly three-quarters. And that's despite the number of cars covered by the company's five-year warranty umbrella more than doubling."Using 2005 as the baseline, costs per unit in June this year were down by 71.2 per cent," says Kia spokesman Kevin Hepworth. "At that time, in 2005, the Kia carpark was roughly 60,000 cars under warranty. Now there are more than 140,000 under warranty. So numbers have doubled and costs have more than halved." There was a time when Suzuki boasted that the warranty cost on its Vitara was just $12 for each car sold in Australia. That's an incredibly low figure and illustrates the benefits to buyers.The trend at Suzuki is continuing a similar downward path to most of the majors, with a double-digit improvement since 2010. "Our warranty costs have dropped 11.9 per cent over the past three years," says spokesman Andrew Ellis. He won't go into details but a Suzuki service chief contacted by Carsguide confirms the warranty cost in 2013 was little more than $20 for each car sold. This is probably an industry-leading result."The longer-term trend is greater reliability and less cost for the consumer. We see this trend being maintained," Ellis says. But not every brand is driving its claims down, as Hyundai says a vastly bigger pool of cars and more costly cars has led to a slight increase in its warranty costs over the past three years."Marginally increased warranty costs are to be expected with this shift," Hyundai spokesman Bill Thomas says. "We may see slightly increased warranty costs per unit as we sell more premium vehicles, because people have correspondingly higher expectations of those vehicles. It's not to do with diminished reliability. Ultimately, the customer is the winner."CHOICESRENAULT CLIO RS200 **** - see reviewsPrice: from $29,290 Engine: 1.6-litre 4-cyl turbo, 147kW/240Nm Transmission: 6-speed double-clutch auto;  FWD Thirst: 6.3L/100km Lowdown: The Megane RS is better known but its baby brother is more fun. The Clio from Renault Sport is a genuine pocket rocket that's now protected by a five-year warranty, great news for people who like to drive.KIA SPORTAGE *** 1/2 - see reviewsPrice: from $25,990Engine: 2.0-litre 4-cyl, 122kW/205Nm Transmission: 6-speed man/auto; FWD Thirst: from 8.2L/100km Lowdown: The Sportage is a long-term Carsguide favourite because of its value and class, but it's also one of the most trouble-free Kia models. A starter variant with front-wheel drive makes the value even better.SUZUKI GRAND VITARA *** - see reviewsPrice: from $24,990 Engine: 2.4-litre 4-cyl, 122kW/225Nm Transmission: 5-speed man, 4-speed auto; RWD Thirst: from 8.7L/100km Lowdown: Hidden gem in SUV land that's just about bulletproof and incredibly capable as a 4WD. Now also winning friends as an affordable, three-door, front-drive price leader and suburban runabout.
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Kia announces seven-year warranty
By Aiden Taylor · 17 Jul 2015
Industry-best seven year unlimited kilometre warranty announced by Kia.Kia is today launching a new industry-leading warranty program that will cover owners for seven years and unlimited kilometres.Customers will also benefit from seven years of capped price servicing and roadside assistance, while the warranty will be fully transferable between owners.All existing Kia owners whose vehicles were covered by the brand's previous five-year capped price servicing plan will also automatically receive an additional two years of capped price servicing for a total of seven years. The five year warranty period remains for these owners however."Crucially, our customers will not be asked to pay any more for their scheduled services than had been the case with the five year capped-price program," Kia Australia COO Damien Meredith said."The two year increase in warranty, capped-price servicing and roadside assist is absolutely transparent and we will not be asking our customers to dip into their pockets to fund the extra benefits," he added.Kia is currently the only automaker in Australia to offer a seven-year warranty period, trumping Citroen's six-year term and the five-years offered by several other manufacturers. The Korean brand's new coverage is also more than double the three-year industry standard.
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