What's the difference?
There are people who probably wish the Mercedes-Benz CLS would just go away. Call security, have it escorted off the premises. That’s probably because they don’t agree with its styling. For them, it’s not how a large four-door Mercedes-Benz should look, with its ‘rude’ coupe roofline.
But for some of you those looks are exactly why you want it, and there’s enough of you out there for Mercedes-Benz to tell us at the launch of the new-generation CLS that the model is here to stay.
“You don’t surrender a segment… a vehicle has to do 100 units to justify bringing it – this will do 100 units no problem sat all,” were the exact words from Benz’s head of communications David McCarthy.
You could say Benz created the four-door coupe segment when it launched its first-generation CLS 14 years ago, triggering its rivals to fire back with their own four-door coupes - the Audi A7 and BMW 6 Series Gran Coupe.
Far from surrendering, the CLS has evolved again with this third-generation bringing new engines and styling. So, what do you gain and what will you have to surrender (for lack of a better word) if you choose to go down the non-traditional route of the CLS?
I found out when I drove the new CLS 450 4Matic for the first time on Australian roads at its recent launch.
The Mercedes-Benz EQC has been on sale in Australia for a little while now, and aside from the local launch event we haven’t had a chance to spend any quality time with the brand’s first fully electric SUV. Until now.
The EQC 400, as it’s officially known, is the German luxury maker’s first foray into the full-EV landscape, and could arguably be seen as the first true luxury electric SUV on sale in Australia. I mean, yeah, there’s the Jaguar i-Pace, but it has a more premium-sporting intent than the EQC, and the Tesla Model X isn’t aimed at a luxury customer, more so a technologically-minded buyer.
So what’s the Merc EQC like to actually live with? We drove it for a week to find out.
The Mercedes-Benz CLS has proven to be a niche hero, creating a segment and then evolving into something even more elegant, while keeping its unique appeal. A beautiful, modern cabin and the new engine in the CLS 450 provides the swiftness to match those looks.
When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven.
It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.
The new-generation CLS has arrived looking slipperier than a cake of soap on the bottom of the bath. This model has always had svelte styling, but things have become even smoother with Benz’s design chief Gorden Wagener insisting more lines be removed in the creation of this latest version.
So, while there’s the familiar profile of that roof tapering down into the boot lid, the long rear overhang and that sliver of a window opening arching and turning down sharply at the rear, it's a more flowing design now that there are less edges to break it all up.
A new ‘shark nose’ grille opening, and broad bonnet adds a hunk of muscle car toughness to the CLS’s face. But it’s refined thuggery, with that single-louvered ‘diamond studded’ grille flanked by flush-mounted headlights. The tail-lights, too, are so contoured to the body around them they look painted on.
As CarsGuide senior editor Matt Campbell pointed out in his review of the CLS at the international launch, the car looks far better in the metal than it does in any photo.
The CLS is based on the E-Class, sharing its platform and technology, but it’s about 20mm longer (at 4988mm) end-to-end. That’s almost 50mm longer than the previous generation CLS, too. At just over 1.4m tall the CLS is low-slung but wide at 1.9m across (almost 2.1m including mirrors).
The CLS’s cabin mirrors that of the E-Class, too, with a sweeping dashboard which flows through into the doors, two large landscape displays for your instruments and media, an oversupply of air vents and some darn sexy lighting. It’s a luxurious, stylish, comfortable, but snug setting cocooned by padded leather and polished surfaces.
The Australian CLS has been fitted standard with the AMG interior and exterior packages.
You can pick from 11 colours – eight of which are no-cost options and include, 'Polar White', 'Obsidian Black', 'Iridium Silver', 'Citrine Brown', 'Graphite Grey' and 'Cavansite Blue'. Optional colours include 'Hyacinth Red' and 'Selenite Grey Magno'.
The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.
It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.
But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.
It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.
While it is a nicely styled gizmo, I found there are some things that could be annoying.
For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in.
And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully.
I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs.
It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).
What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.
Remember how I said you were going to have to surrender something if you wanted a CLS? Well, yes, you’ve have to surrender your hard-earned money, but you’ll also have to give up quite a bit of practicality.
That swooping roofline makes entry into the front seats a bit precarious for people of my height (191cm) trying to swing themselves into the cockpit without clocking their heads on the A-pillar.
The impracticality only gets worse with entry into the back seats, and legroom in there for me is tight, too.
I can only just sit behind my driving position thanks to the contoured seat backs. Headroom is also limited.
It’s worth pointing out that this time the CLS is a five-seater – the previous generation sat just four.
Storage isn’t bad, running to a deep centre console bin with a split lid, there are two cupholders up front and another two in the rear fold-down armrest along with another covered drawer, and all doors have small bottle holders.
The CLS’s boot capacity is 520 litres, and the rear seats fold 40/20/40 to provide extra space.
If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.
The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor.
Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit.
Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.
But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.
There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye.
The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.
There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.
It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions.
Benz has dropped the 250d grade, which means you can no longer have your CLS with a diesel engine. That also means the new entry fee is higher with the CLS 350 kicking the line-up off at $136,900 (list price).
You’ll be rewarded with a decent amount of equipment for the outlay, though. Coming standard on the CLS 350 are those two 12.3-inch screens, a head-up display, a 13-speaker Burmester stereo, sat nav, Apple CarPlay and Android Auto, digital radio, surround view camera, leather upholstery, heated front seats, 'Brown Ash' wood trim on the centre console, wheel-mounted shifting paddles, AMG exterior and interior packages, auto-parking, 20-inch AMG wheels, air suspension, proximity key and privacy glass.
The CLS 450 4Matic lists for $155,529 and adds air filtering in the cabin, power closing doors, a sports exhaust system and all-wheel drive.
At the top of the three-grade range is the Mercedes-AMG CLS 53 4Matic+ for $179,529. The extra money buys you nappa leather upholstery, wireless charging, the ‘Night’ body kit, an AMG exhaust system, and of course, a lot more grunt which you can read about below.
The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.
There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.
What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too.
The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof.
The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search.
There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings.
Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well).
There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.
How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.
You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500).
If you’ve skipped straight to this bit you’ll have missed news that there’s no longer a diesel engine in the CLS line-up. Instead you have a choice of three petrol engines – one for each grade and all of them are new to the model.
The CLS 350 has a 2.0-litre four-cylinder turbo-petrol engine producing 220kW/400Nm. That grunt is delivered to the rear wheels via a nine-speed automatic.
The CLS 450 4Matic has a 270kW/500Nm 3.0-litre in-line six-cylinder engine with a twin-scroll turbo and like the Mercedes-AMG 53 above it has an integrated electric motor called an EQ Boost. While it’s a hybrid system of sorts the electric motor doesn’t drive the wheels, instead it recuperates kinetic energy and charges the battery.
The CLS 450 uses the nine-speed auto, as well, and is all-wheel drive.
The Mercedes-AMG CLS 53 4Matic has the same transmission and engine as the CLS450 but has been given a heftier twin-scroll turbo charging system and tuned to produce even more grunt at 320kW/520Nm. The 'EQ Boost' performs the same function as in the CLS 450, but also provides power to an electric turbocharger. The Mercedes-AMG CLS 53 4Matic is also all-wheel drive and uses a nine-speed automatic.
The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.
The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.
It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD.
If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.
This is a good place to remind you (again) that only one CLS grade was available to drive at the Australian launch – the CLS 450, and we were only given the claimed fuel economy figures for that model.
After 197km through, on a route that bumper to bumpered its way out of Melbourne CBD and headed the long way to the airport via Woodend. our car’s trip computer was reporting close to an average of 10.0L/100km.
With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.
Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.
Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.
My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.
My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.
The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.
However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.
A reminder again, folks – Mercedes-Benz only had the CLS 450 available to drive. Okay? On with the review…
Nobody likes a traffic jam, apart from maybe taxi drivers. But sitting in a CLS deep in Melbourne’s CBD, stuck in road-work-infested roads, choked with cars going nowhere was as pleasant as the experience could be.
Plush seats, pretty lighting, air filtered and fragranced, air suspension cushioning the patchy tarmac underneath as we wriggled our way north towards Mount Macedon and country roads.
If you read another review calling out a large degree of wind noise filtering into the cabin, they’re right and wrong. See, the weather was apocalyptic as we hit the motorway. Trees doubled over kind of windy, and sure you could hear it rushing past the windows when we were at 110km/h, but you could also hear it clearly when we were at 30km/h.
I like gadgets and so it was about 15 seconds into the motorway stint that I tested out the active cruise control, and automatic lane changing, which works near perfectly.
As the roads became more winding, I switched drive modes to 'Sport', firming up the suspension and steering, at the same time prompting the transmission to kick back into a lower gear.
This is a stable-feeling car, well balanced and effortless to steer. Smoothness is a word for everything it does, including covering the ground quickly.
While that acceleration is rapid, it’s not quite exhilarating, and the engine note under load is a little high pitched for a thug like this.
CLSs of the past were known for being a bit more aggressive and feistier, but this one seems to have mellowed in its third generation. I don’t see any issues with this. There are other angrier Benzs if that’s your thing.
If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle.
The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.
No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.
It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.
The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.
The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.
The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.
The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin.
The second generation CLS was never crash tested and this new one has yet to be as well. So, while it hasn’t been given an ANCAP star rating, given it shares so much with the five-star rated E-Class we’d expect it to score nothing less than that, too.
Along with nine airbags, ABS, and traction and stability control the level of advanced safety equipment onboard the new CLS is seriously impressive. There’s the 'Driving Assistance package Plus' which brings AEB with cross traffic function, evasive steering, blind spot warning with an active function and lane keeping assistance.
For child seats you’ll find two ISOFIX mounts and three top ether anchor points.
It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive.
The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.
There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring.
There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.
The CLS is covered by Mercedes-Benz’s three-year/unlimited kilometre warranty. Servicing is recommended every 12months/25,000km for the CLS 350 and CLS 450, while the CLS 53, like all AMGs needs to visit at 12month/20,000km intervals.
Mercedes-Benz says a capped price servicing plan will be available, but has yet to release the prices. We’ll update this as soon as the costs have been announced.
It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.
Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three).
When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.